Good, solid, day-long First Aid at Work course. Experienced, knowledgeable instructor. I have been on the course a couple of times before, and the visuals haven't changed and look rather dated. That s... See more
Company replied
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We booked our First Aid At Work refresher via Freddie at The First Aid Team at our offices. We were so impressed with John and his method of teaching. We were engaged from start to finish, at no tim... See more
Company replied
Vicky visited us at our office/warehouse at the end of April 2021. She engaged the participants and kept up the momentum. Vicky ensured everyone was fully engaged and gave examples to back up her te... See more
Did the one day emergency first aid at work course and came away feeling ready to tackle all sorts. The course was a good mix of theory and practical and covered a huge array of topics. The facilitato... See more
Company replied
Company details
Written by the company
The First Aid Team is dedicated to providing first class, fully certified First Aid training to companies and individuals throughout Devon, Kent and Sussex. We run regular open courses in Hastings, Maidstone and Tunbridge Wells, and can travel throughout the country to meet the requirements of organisations, groups and businesses. All our regulated qualifications meet the requirements of the Health & Safety Executive and Ofqual, so please take a look at our website, or contact us for further information. We are the First Aid Team, and we teach people to save lives.
Contact info
Broad Street, ME17 3AJ, Sutton Valence, United Kingdom
- 0333 123 1160
- freddie@thefirstaidteam.co.uk
- www.thefirstaidteam.co.uk
4.8
Excellent
104 reviews
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Reply from The First Aid Team
Hi Ruta,
It was a pleasure meeting you and thank you for the review; I'm glad you found the day worthwhile and I look forward to seeing you again in 3 years.
Take care
Jeremy
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Very informative and engaging
Very informative and engaging. Extremely knowledgable instructor who was able to answer lots of questions.
June 1, 2026
Reply from The First Aid Team
Hi Monica,
Thank you very much for the feedback and it was a pleasure meeting you; I'm glad I was able to help with your questions and those from the rest of the group.
I look forward to seeing you in 3 years
Reply from The First Aid Team
Thanks Brent, I'm pleased that you enjoyed the course and I look forward to seeing you again in 3 years
Reply from The First Aid Team
Hi Karen,
Thanks for the review and I'm glad that you got so much out of the training. Do take care and we look forward to seeing you again in 3 years
Regards
Jeremy
Great service
It is always very easy to book online and con firmirmation is given quickly.
March 20, 2026
Reply from The First Aid Team
Hi Vanessa,
Thank you for the 5 star review it is much appreciated. I'm pleased that you find the on-line booking system easy to use.
And thank you for your continued support
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Excellent service and prompt answer!
Excellent service and prompt answer!
Highly recommend
Thanks!
March 3, 2026
Reply from The First Aid Team
Thanks for the feedback Robert-Florin and we're looking forward to seeing you on your course soon
Take care
Jeremy conducted the course with…
Jeremy conducted the course with exceptional professionalism and employed effective teaching strategies. The practical engagement added to the enjoyment. He imparted a wealth of valuable knowledge, making the course a relaxing and comfortable experience right from the beginning.
January 9, 2026
Unprompted review
Reply from The First Aid Team
Hi Julie,
Your feedback is very much appreciated and I'm glad you had a good experience.
Many thanks
Jeremy
Great information well presented
November 10, 2025
Reply from The First Aid Team
Hi and thank you for the 5 star review.
At the end of the day is is what customers think of us that is important as without you we wouldn't have a business.
I'm glad you enjoyed the course and look forward to seeing you in around 3 years
Reply from The First Aid Team
Thank you for the kind words; they are much appreciated
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Great Service & Knowledge
We always go the The First Aid Team for all our First Aid Training. Great Service from the minute you book and great local courses. Would highly recommend them.
August 28, 2025
Reply from The First Aid Team
Hi Kelly,
Thank you for the recommendation and we do appreciate your continued support very much.
Thank you again
Would highly recommend
Would highly recommend, good range of courses and with lots of possible dates.
July 30, 2025
Reply from The First Aid Team
Thank you for the recommendation; it is very gratefully received
The First Aid Team are very speedy and…
The First Aid Team are very speedy and efficient with enquiries and booking and we've been using them for our First Aid Training for over 12 years - no plans to change as they are so good at what they do and all my staff enjoy the training as it's the perfect mix of bespoke advice and thorough practice of techniques.
July 21, 2025
Reply from The First Aid Team
Hi ASH
It is always a pleasure to hear from a satisfied customer but no more so than a satisfied regular customer as without you or business wouldn't have gone from strength to strength.
Thank you for your support and we look forward to many more years of working with you
With best wishes
Jeremy
Would highly recommend
The course was well-structured, practical, and highly informative from start to finish.
Chris, our instructor, was excellent—engaging, knowledgeable, and approachable. He created a supportive learning environment and made sure everyone understood the material, encouraging questions and hands-on participation throughout. His real world examples made the content more relatable and easier to remember.
The practical exercises were especially valuable. Practicing CPR, using a defibrillator, and responding to different scenarios gave me the confidence I needed to feel prepared in a real emergency.
I would highly recommend this course to anyone needing first aid certification or simply wanting to be more prepared to help in an emergency. It’s an essential skill and this course delivers it in the best way possible.
July 25, 2025
Unprompted review
Reply from The First Aid Team
Very many thanks for your kind feedback; it is very much appreciated and I'm glad that you enjoyed the course. We hope to have the pleasure of your company again in 3 years
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Very good and pleased with the course
Very good and pleased with the course. I will share this course with my friends.
June 19, 2025
Reply from The First Aid Team
Very many thanks for the kind feedback and I'm glad that you enjoyed the course
One Day First Aid Course For 12 Employees
We had an outstanding Course run for 12 of our employees, run by Tom a wonderfully courteous, kind and professional man.
I would highly recommend The First Aid Team to anyone and we will be using them again - from the first initial enquiry to the last email sent they have been prompt and wonderful to work with. Thank you.
June 19, 2025
Unprompted review
Clear training giving
Clear training giving. Was made informative and was delivered well. Easy to follow. Some of the courses we have attended have been boring, this was not.
May 28, 2025
Reply from The First Aid Team
Hi Sue,
Thanks so much for the feedback; it is always appreciated when people go to the trouble of writing kind words.
I'm glad you found the course beneficial
Jeremy lead the course with the upmost…
Jeremy lead the course with the upmost professionalism. He applied great teaching methods. Practical interaction made it enjoyable. A lot of great knowledge shared. Overall a stress free course and felt comfortable from the off
May 6, 2025
Reply from The First Aid Team
Hi Tony,
Thanks so much for the feedback; it is very much appreciated and I'm glad to see you enjoyed the course
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Reply from The First Aid Team
Hi Danny,
Thanks you for the feedback' it is much appreciated and I hope all goes well with your new career
The First aid team are one of the most helpful
The First aid team are one of the most helpful professional Training company I have ever used and I have been in the business for over 20 years.
Thank You Team
September 10, 2024
Reply from The First Aid Team
Hi Lee,
thank you so much for the kind words, they are very much appreciated and we look forward to continuing to work with your for many years to come
Always good course with Jeremy & he…
Always good course with Jeremy & he makes you feel at ease.
August 4, 2024
Reply from The First Aid Team
Hi Edward and thank you for the kind words; they are much appreciated.
Hopefully we'll see you in 3 years
Do take care
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