The Fresh Juice Reviews 76

TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

I ordered a juicer back in November and never recieved it I emailed numerous times and they said due to high demand it was running late then it was on it way now they just don’t reply to emails!

Rated 3 out of 5 stars

Very relieved the product arrived, not in time for Christmas as expected. The customer service isn’t great , you are given a tracking number within seconds but the product is in another country and yo... See more

Company replied

Rated 1 out of 5 stars

ZERO STARS!!!! Biggest con ever Order placed 20th November 2024, we are now in March and my order has still not been dispatched. I have emailed this company 7 times, was promised delivery twi... See more

Rated 1 out of 5 stars

I also ordered a juicer in November 2024 I received several emails apologising that it hadn’t arrived and that it was with Royal Mail but it never arrived. They also sent me an e-book recipe book whic... See more

Company details

Written by the company

Our Mission Is To Help People Live Longer, Healthier Lives. We believe that one's state of health and happiness should be considered among the most important parts of their lives. The Fresh Juice was built on a simple but powerful premise that fresh, healthy juices and smoothies can greatly improve your mood and body on a daily basis. We take great pride in developing what we believe to be the finest portable blender available, both in terms of build quality and practicality. The Fresh Juice was designed to facilitate the preparation of healthy beverages on the go. We stand by the quality of our products and promise they will last for their intended use.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

76 reviews

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Rated 1 out of 5 stars

Like others I placed my order in…

Like others I placed my order in November 2024. I have written numerous emails and had several promises of imminent delivery but still have not received the Juicer. I am just getting no reply to emails now.

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

ZERO STARS!!!! Biggest con ever

Order placed 20th November 2024, we are now in March and my order has still not been dispatched.

I have emailed this company 7 times, was promised delivery twice stating it was imminent. They are now ignoring my emails with no responses since 6th Jan where I have demanded a refund. Yet they refuse to acknowledge my request.

I do not want your product 5 months late….i want my refund!!!!!

March 3, 2025
Unprompted review
Rated 1 out of 5 stars

AGREE WITH ALL OTHER NEGATIVE…

AGREE WITH ALL OTHER NEGATIVE COMMENTS!!
I ORDERED IN NOVEMBER 2024 - RECEIVED A COUPLE OF EMAILS APOLOGISING AND I WOULD GET A FREE GIFT NOT HEARD ANYTHING SINCE AND MONEY TAKEN LAST NOVEMBER.
AVOID THIS COMPANY AS IT IS A TOTAL SCAM!!!!

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

I think it is a total scam

I think it is a total scam, as I ordered also in November 2024, and still waiting for my juicer, sent me a Ebook as a good will gesture.lol
I asked for a refund , no reply!
Having a mobile number that goes onto voice mail all the time, this is not proper customer service !
The thing is now how to warn others not to buy from this site .

February 14, 2025
Unprompted review
Rated 1 out of 5 stars

scam scam scam

I also ordered a juicer in November 2024 I received several emails apologising that it hadn’t arrived and that it was with Royal Mail but it never arrived. They also sent me an e-book recipe book which they said cost £15 free. But although money was tsken from my account in November it is now February and no sign of the juicer. The phone number given on their website is on recording message only and there is no response. I am no longer getting any response from their e-mail.

February 10, 2025
Unprompted review
Rated 1 out of 5 stars

Total SCAM

Total SCAM. Ordered in November 2024. Waited for tracking number never received. Emailed them, they responded saying it will be sent out as soon as available. February 2025 and still not received. Looked on website and my ordered still says waiting to be despatched. AVOID like the plague

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

As most of the other reviews, I placed an order in November last year and still not received anything.
After many emails and promises I still have not received anything.
I have asked for a refund but nothing yet.
I would never recommend using this company to anyone.

November 3, 2024
Unprompted review
Rated 1 out of 5 stars

Scam Website

Terrible service, avoid this website! I would give zero stars if I could. I ordered an item from this website and never received it. Despite repeatedly reaching out to customer service, all I got were empty promises that the item was “on its way.” 11 weeks later, still nothing. They either don’t have the item or have no intention of fulfilling orders. This feels like a scam. Save yourself the frustration and shop elsewhere—this website is unreliable and untrustworthy.

January 27, 2025
Unprompted review
Rated 1 out of 5 stars

Product not delivered after 2 months

I ordered the juicer in November and I am still waiting for it.
I have emailed 3 times and had a reply with apologies and promises that it would arrive in a few days.
I was even sent an e book of recipes which allegedly was worth £15 but I would not have paid a quarter of the price.
My last email has gone unanswered.
I had read the reviews before I ordered which seemed favourable but these were quite obviously false.
I have asked for a refund but I don’t expect this will be given.

November 13, 2024
Unprompted review
Rated 1 out of 5 stars

Earlier review explaining no delivery…

Earlier review explaining no delivery following order in Nov . I ordered mine using credit card . AMEX have now credited my account with the value paid as company not fulfilling its obligations and breach of contract if they are still solvent .

January 21, 2025
Unprompted review
Rated 1 out of 5 stars

I'm still not convinced this is a SCAM

I'm still not convinced this is a SCAM, however, I ordered my juicer on 30 Nov 2024 and it still has not arrived.
I emailed them and got a reply saying they would expect the item to be delivered by the start of this year, however, nothing yet.
They have not responded to either of my two further emails, the second of which was asking for a full refund.
How long do you give a company? Have they gone bust? I see the last time they replied to anyone was in Jan 2024!

January 18, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid this company

ordered in November like so many others, emails and promises for delivery back and forth. Lodged complaint with paypal and evidenced emails etc but thought they took it to the next stage if nothing back.. now £31 out of pocket.

January 18, 2025
Unprompted review
Rated 1 out of 5 stars

Stay away

Stay away - scam!! Ordered 2 in November, money taken, no further contact.

November 16, 2024
Unprompted review

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