Best physical games site about. Always super quick, great rewards scheme, and always engaging with customers on socials because they're gamers too and really love their job, you can tell. Will always... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I've used Games Collection multiple times for video games and most recently for some pokemon cards. I've found them to be reliable, competitively priced and with good delivery times. I particularly li... See more
Company replied
I never leave reviews, however, with the current trust issues people may have buying TCG packs online I feel it proper to do so. All the items I have purchased from the games collection have been 100%... See more
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A very good experience on my first purchase with these guys. They had the product I wanted at a decent price when all other places were charging more. The items arrived very quickly and well package... See more
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Company details
About The Game Collection
Written by the company
The Game Collection have built up an excellent reputation and loyal group of happy customers over the course of over 19 years of selling Video Games online.
We have a fantastic combination of fast & free shipping and low prices on a wide selection of Video Games, Consoles and Accessories. We've got you covered on all of the major platforms including PlayStation 5, Xbox Series X|S, Nintendo Switch and PC Gaming as well as older platforms such as PlayStation 4 or Xbox One.
We accept payments from Visa, Mastercard, ApplePay and American Express as well as credit options to split payments with PayPal and Klarna.
Fast and free UK Delivery.
Contact info
Unit C Redbrick Court, Ferryboat Close, Swansea Enterprise Park, SA6 8QN, Swansea, United Kingdom
- support@thegamecollection.net
- www.thegamecollection.net
4.7
Excellent
26K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great business
great business, fair prices and excellent dispatch time. whenever i need a question answered they are usually very fast to help.
August 3, 2026
Unprompted review
Reply from The Game Collection
Hi,
Thanks for taking the time to leave us a review!
We are really pleased to hear you have had a great experience with us and that you have found our prices, dispatch times and customer service helpful.
We always aim to be on hand when customers have questions, so it is great to hear that has been your experience.
Thanks again for your support!
Kind regards,
TGC
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always reliable
competitive pricing, delivered on time and bonus reward points for more savings on future purchases.
August 4, 2026
Unprompted review
Reply from The Game Collection
Hi,
Thanks for taking the time to leave us a review!
We are really pleased to hear that you have found our pricing competitive and that your orders have arrived on time.
We hope you enjoy using the reward points on your future purchases too!
Kind regards,
TGC
My go to for Physical games
My go to for Physical games. A good loyalty scheme and always ship out the new releases so you get them day one.
July 9, 2026
Unprompted review
Always excellent and speedy service
Always excellent and speedy service. Free delivery and great prices too
July 21, 2026
Unprompted review
After the failure of my previous order
After the failure of my previous order; I was surprised to receive this one actually on time!
Game collection can actually deliver on time .
Not going to recommend just yet as they have history with messing up orders.
August 5, 2026
Unprompted review
Reply from The Game Collection
Hi,
Thanks for giving us another chance and for taking the time to leave a review.
We are really pleased to hear your latest order arrived on time.
We appreciate your feedback and hope we can continue to provide you with a better experience on future orders.
Kind regards,
TGC
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The game was a good price and
The game was a good price and, the dispatch and delivery times were as advertised and I was kept informed throughout the process.
July 30, 2026
Unprompted review
A great company
A great company. Customer service is second to none. Would recommend to anyone.
July 30, 2026
Unprompted review
Reply from The Game Collection
Hi,
Thanks so much for the lovely review!
We are really pleased to hear that you have had such a positive experience with us and that our customer service team has been able to help.
We really appreciate the recommendation!
Kind regards,
TGC
Recommended seller for video games and TCGs
I've used Games Collection multiple times for video games and most recently for some pokemon cards. I've found them to be reliable, competitively priced and with good delivery times. I particularly liked how for pokemon cards they used a system where their subscribers were able to log in to access the latest drops to reduce scalpers - first time I've been able to get cards at RRP in months. Highly recommended.
August 1, 2026
Unprompted review
Reply from The Game Collection
Hi,
Thanks so much for the fab review! We are really pleased to hear that you have had great experiences ordering both video games and TCG products from us.
It is fantastic to hear that our Pokémon card drop system helped you get the products you were looking for. We know how frustrating it can be trying to buy popular releases, so we are always looking for ways to make things fairer for our customers.
Thanks again for the recommendation and your continued support!
Kind regards,
TGC
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Great selection of games
The Game Collection has a good selection of games for PS4 and they are competitively priced. Delivery was almost immediate. Delighted with purchase.
August 3, 2026
Unprompted review
Re-sealed!!
Really disappointing to see 1 of the card packs clearly tampered with. The outer packaging showed clear lifting and replacement and the individual booster pack inside wasnt resealed well enough to even try and hide it.
July 31, 2026
Unprompted review
Reply from The Game Collection
Hi,
We are sorry to hear you're disappointed.
We can assure you that we do not reseal any products. All of our trading card products are supplied by official UK distributors and are dispatched exactly as received from the supplier.
Unfortunately, we haven't been able to identify your order from this review. If you could get in touch with your order details, we'd be more than happy to look into this further for you.
Kind regards,
TGC
All Round Superb Service
My last few orders from them have been delivered superbly, brilliant communication and well packaged. Super fast service
July 31, 2026
Unprompted review
Reply from The Game Collection
Hi,
Thanks so much for the great review!
We are really pleased to hear that your recent orders have arrived quickly, well packaged and that you have been happy with our communication.
We really appreciate your support!
Kind regards,
TGC
I ordered Mega Feraligatr box and I got…
I ordered Mega Feraligatr box and I got a God pack! Thank you guys! 🙂
August 1, 2026
Unprompted review
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Always great
August 2, 2026
Unprompted review
Reply from The Game Collection
Hi,
Thanks so much for the great review!
We are really pleased to hear that you were happy with the price and that your order arrived quickly.
We really appreciate your support!
Kind regards,
TGC
I brought Halo Campaign Evolved for the Xbox Series X
I brought Halo campaign evolved for the xbox series x not long ago, and I was seriously happy with my purchase. Not only are they cheaper than other businesses, but the quality is the same, and it arrives quickly and safely. They even give you the option to track it if you wish. I honestly would recommend buying from them if you have not already!
July 29, 2026
Unprompted review
Reply from The Game Collection
Hi,
Thanks so much for the fab review!
We are really pleased to hear that you were happy with your Halo purchase and that you found our prices, delivery and tracking options helpful.
We really appreciate the recommendation and your support!
Kind regards,
TGC
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Delivery on time
Delivery on time, happy with price, I'd always recommend this shop, never failed me once in years!
July 28, 2026
Unprompted review
Best in the business video game retailer.
Excellent seller. Competitive prices, excellent rewards scheme/loyalty points programme and always prompt delivery. Excellent and responsive customer service.
July 8, 2026
Unprompted review
Reply from The Game Collection
Hi,
Thanks so much for the review!
We are really pleased to hear that you have been happy with our prices, rewards scheme, delivery and customer service.
We really appreciate your continued support and kind words!
Kind regards,
TGC
Would buy from again!
Item was very well packaged and was delivered quickly
Would definitely buy from again!
July 29, 2026
Unprompted review
Reply from The Game Collection
Hi,
Thanks so much for the review!
We are really pleased to hear that your order arrived quickly and was well packaged.
We really appreciate your support and look forward to helping with your next order!
Kind regards,
TGC
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