WHAT A BRILLIANT COMPANY TO DO BUSINESS WITH AND THEIR ATTITUDE IS A STARK CONTRAST FROM THE HUGE ORGANIZATIONS ONE HAS TO DEAL WITH. MY GRANDSON HAD AN ISSUE WITH GOLF BAG I HAD BOUGHT HIM. I RANG... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Another straightforward purchase from GSO Great website with a wide range of quality products always at competitive prices. Prompt despatch and next day delivery. Not my first purchase and definitely... See more
Company replied
The Powakaddy electric trolley arrived on time and, in view of its value, 2 stage authentication was used for delivery. Very impressed with both that and the trolley itself - which was exactly as... See more
Company replied
Purchased my kids golf set through them. We had issues with the quality of golf bag (twice). This was manufacturing issue and they immediately replaced the bag first time round. The second time it h... See more
Company replied
Company details
Written by the company
Welcome to The Golf Shop Online, an established and trusted online retailer selling golf equipment throughout the UK and EU. As a company, we are totally passionate about the game! Our Head Professional has over 30 years of experience in coaching, golf retail, and custom fitting. Our dedicated team of staff and PGA professionals are focused on making sure we deliver the very best in service and advice. You can be assured; we are authorised by all the brands we represent. All products sold come with a full manufacturers warranty and our 5 Star customer service provides you peace of mind for the future. We always maintain a large stock in our warehouse ready for quick dispatch and offer the majority of our UK customers Next Day delivery options. We constantly check our prices against our competitors plus provide a further price promise in the unlikely event you find it cheaper elsewhere.* If we can help in any way, or you can't find a product you're specifically after, please give us a call or drop us an email at sales@thegolfshoponline.co.uk.
Contact info
GSO Warehouse. Cofton Road, Marsh Barton Ind Estate, EX2 8QW, Exeter, United Kingdom
- 01392 301760
- sales@thegolfshoponline.co.uk
- www.thegolfshoponline.co.uk
4.8
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality chipping wedge
Great quality chipping wedge, ideal for bunkers and those awkward chip shots.
May 19, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Philip, thank you for your feedback on the chipping wedge. We are pleased you are happy with the quality and how useful it is around the greens and bunkers. We hope to see you again at TGSO.
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Happy customer
I recently bought two golf trolleys from The Golf Shop Online and had a great experience. The delivery was fast, and both items arrived well packaged and on time. The website was very easy to navigate, making the ordering process simple and hassle-free. Excellent and smooth shopping experience from start to finish. Highly recommended! 👍
May 13, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Tang, thank you for your feedback on your golf trolley purchase. We are pleased you were happy with the fast delivery, packaging and easy ordering process, and that everything arrived on time. We hope to see you again at TGSO.
excellent servise
May 25, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Mr and Mrs Kennedy, thank you for your review. We’re pleased you were happy with the service received. Hope you enjoy your golf this season.
Really impressed with the delivery time
Really impressed with the level of service received from the Golf Shop Online. Ordered a trolly bag on a Friday morning, it was delivered by 12:30 the next day. Communication was fantastic.
May 16, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Lee, thank you for your review. We’re pleased you were impressed with the delivery time and the level of service received from The Golf Shop Online, and that your trolley bag arrived so quickly with great communication throughout. Hope you enjoy your golf this season.
The second time I’ve bought from you…
The second time I’ve bought from you great customer service and very quick delivery
May 15, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Mr Wiggins, thank you for your review. We’re pleased you’ve shopped with us again and that you’re happy with the customer service and quick delivery. Hope you enjoy your golf this season.
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PowaKaddy Golf Cart
Ordered my new PowaKaddy Golf Cart from “The Golf Shop Online” on the basis it was the best price offer. I ordered it at 2,30pm and it was delivered at 10.30am the following day. First time of using this site but for sure will be a regular based on the service received
May 7, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Martyn, thank you for your review. We’re pleased your PowaKaddy golf trolley arrived the next day and that you’re happy with the service received. Hope you enjoy your golf this season.
Excellent service
Excellent service, very quick delivery, i will use the online golf shop more often
May 14, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Gary, thank you for your great review. We’re pleased you were happy with the service and quick delivery, and we look forward to seeing you again at TGSO.
My my new bag arrived very well packed…
My my new bag arrived very well packed and on time. Great bag at a good price. Very happy with it.
May 8, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Ann, thank you for your great review. We’re pleased your new bag arrived well packed and on time, and that you’re happy with the quality and price. Hope you enjoy your golf this season.
Great price & Service
Great price - cheapest I could find apart from dodgy eBay sellers. Rapid delivery and clear communications.
May 6, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Nick, thank you for your feedback, pleased to hear you were happy with the price, rapid delivery and clear communication throughout your order. We hope to see you again at TGSO.
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Excellent and quick service
Delivered in 24 hrs and the product was exactly as advertised
May 1, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Dom, thank you for your feedback, pleased to hear you were happy with the quick service received, 24-hour delivery and that the product was exactly as advertised. We hope to see you again at TGSO.
Reply from The Golf Shop Online
Hi Nick, thank you for your feedback, pleased to hear you were happy with the pricing, service received and delivery. We hope to see you again at TGSO.
Easy to deal with
Easy to deal with, packaged nicely with a prompt delivery. 😀
April 29, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Keith, thank you for your feedback, pleased to hear the order was easy to deal with, well packaged and delivered promptly. We hope to see you again at TGSO.
First class service
First class service, speedy delivery. Supplied exactly what I wanted in perfect condition at a very good price.
Super impressed and I will return for more.
April 27, 2026
Unprompted review
Reply from The Golf Shop Online
Hi, thank you for your review. We're pleased to hear you were happy with the first-class service, speedy delivery, and that everything arrived exactly as expected and in perfect condition. Thank you for your feedback and we hope to see you again at TGSO.
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Powakaddy electric trolley
The Powakaddy electric trolley arrived on time and, in view of its value, 2 stage authentication was used for delivery. Very impressed with both that and the trolley itself - which was exactly as described.
Overall having now found The Golf Shop Online I will use it much more for my golfing equipment needs.
If you buy a new trolley consider what extras you will need, I forgot the drink holder!
April 24, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Timothy, thank you for your review. We're pleased to hear your PowaKaddy trolley arrived on time and that you were impressed with the delivery process and the product itself being exactly as described. Thank you for your feedback and we hope to see you again at TGSO.
Bought a Powakaddy score card holder…
Bought a Powakaddy score card holder for my Trolley. The product itself is great, works great, packaging was fine but decided to get one for a specific event so paid an extra £4.99 at around 08 30 on a Thursday morning for overnight delivery expecting it to arrive on the Friday ready for the weekend. However it didn't arrive until the following Monday!? Dont waste your money on delivery charges. They are clearly ignored as was the email I sent. Disappointed.
April 23, 2026
Unprompted review
Reply from The Golf Shop Online
Thank you for your review, and please accept our sincere apologies for the delay with your order.
We’re very pleased to hear that you’re happy with the Powakaddy score card holder itself, but we completely understand your disappointment regarding the overnight delivery service — especially as you had ordered it in time for a specific weekend event.
Your order was dispatched promptly by us in good faith using DPD’s next day delivery service, however on this occasion the parcel was unfortunately delayed in transit and did not arrive until Monday. We appreciate how frustrating this must have been, and we’re also sorry that your email was not responded to at the time.
As a gesture of goodwill, we will be refunding the £4.99 next day delivery charge for you today.
Thank you again for your feedback and for bringing this to our attention.
Kind regards,
Great service
Great service, prompt arrival as stated and very pleased with product. Would use again and recommend to others.
April 23, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Paul, thank you for your review. We're pleased to hear you were happy with the service, prompt delivery, and the product itself. Thank you for your feedback and we hope to see you again at TGSO.
Efficient
Very smooth. Ordered a power trolley and as promised it arrived the next day. Price was competitive too.
April 22, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Nick, thank you for your review. We're pleased to hear your order went smoothly and efficiently, and that your power trolley arrived the next day as promised, at a competitive price. Thank you for your feedback and we hope to see you again at TGSO.
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Great range of products in stock
Great range of products in stock,
Ordered on Tuesday delivered on Wednesday great service!!
April 22, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Paul, thank you for your review. We're pleased to hear you were happy with the range of products in stock and that your order arrived quickly. Thank you for your feedback and we hope to see you again at TGSO.
Brought the Scotty Cameron 9.2R putter…
Brought the Scotty Cameron 9.2R putter and came with a free gift Titleist Pro V1 3 Ball Pack , very well packaged no problem’s at all.
April 5, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Ben, thank you for your review. We're pleased to hear you're happy with your Scotty Cameron 9.2R putter and the Titleist Pro V1 3 Ball Pack gift, and that everything arrived well packaged with no issues. Thank you for your feedback and we hope to see you again at TGSO.
No issues with the customer service
No issues with the customer service - arrived on time, as promised, with some minor damage to the packaging but that was more of a courier issue than the seller. Overall, no complaints
April 16, 2026
Unprompted review
Reply from The Golf Shop Online
Hi Josh, thank you for your review. We're pleased to hear you had no issues with the customer service and that your order arrived on time as expected. We're sorry to hear there was a little damage to the packaging, though we understand that was likely down to the courier. Thank you for your feedback and we hope to see you again at TGSO.
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