I saw Sakina Thomson in Glasgow today . I was 10 minutes late due to heavy traffic but she could not have been more accommodating even though she was chock a block with appointments for the rest... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
The Hearing Clinic UK is a family run business with over 200 years’ experience under the one roof. Our clinical team have been hand selected for their expertise and patient care. We provide an extensive range of hearing services, including hearing aids, tinnitus treatments and Microsuction ear wax removal. Highly specialist services for Paediatrics, Medical Legal assessment and Ear Nose and Throat Consultation are also available *note these are not available in all locations in the company network. Our audiologists are registered and accredited with the Health Care Professions Council (HCPC), The British Academy of Audiology (BAA), and BUPA. With very accessible clinical locations across central Scotland, The North West of England and Yorkshire with more locations opening on a regular basis.
Contact info
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Blocked ear cleared quickly and carefully
My left ear had become completely blocked, and Tony quickly and gently sorted it out with microsuction. He took time to explain what he was doing and made sure I was comfortable throughout. The whole process was professional, friendly, and very competent. Such a relief to hear clearly again — thank you!
Extremely knowledgeable and personal…
Extremely knowledgeable and personal service. Came away understanding more about my ear health and how to manage as a menopausal woman.
Very informative, efficient and friendly
Very informative, efficient and friendly. I felt at ease and confident that my hearing could be improved with the right hearing aids.
A quick booking service and a well
A quick booking service and a well
explained and informative process together with a video to show the inside of my ears before treatment
A carefully managed treatment with just mild discomfort.
Tony was careful and professional throughout, again showing me a video of the final result.
A complimentary hearing test completed the appointment.
Managed to get an appointment on the…
Managed to get an appointment on the day having pretty much lost my hearing altogether in both ears. Even got a hearing test after having had my ears cleaned out!
I was given the best attention.
Five Star Service
Jo was both professional and understanding. She took so much trouble to get my microsuction right, ensuring I was comfortable throughout the process. I now have a much better understanding of my ears and of how to prevent wax building up in future.
Fantastic appointment today with Jo
Fantastic appointment today with Jo! She was so friendly and explained everything during the appointment!! I wouldn’t hesitate to recommend this place to anyone!!
I highly recommend the hearing clinic…
I highly recommend the hearing clinic at Harrogate. I was on holiday at the time but managed to get an appointment after suffering muddled hearing for a few weeks. I have had my ears syringed in the past but never micro suctioned, which turned out to be a painless procedure. Great to see the before and after pictures on screen and then a hearing test at the end.
Great service
Your colleague was patient and eager to…
Your colleague was patient and eager to explain in detail what he was doing during the procedure.He answered all my questions.
I can’t recommend this clinic highly…
I can’t recommend this clinic highly enough. From my very first visit, the care and attention I’ve received has been second to none. A special mention must go to Claire Baker at the Glasgow clinic whose professionalism, patience, and genuine care have made a huge difference to me. She always takes the time to explain things clearly, makes sure I’m comfortable with every step of the process, and goes above and beyond to get the best results.
This is my third set of hearing aids that I’ve purchased from them — something I wouldn’t do if I didn’t have complete trust in both the technology and the people supporting me. Each time, Claire has guided me towards the right choice for my needs, and the improvement in my everyday life has been remarkable.
I’d also like to mention the reception staff, who are always welcoming, friendly, and efficient. From the moment you walk in, they make you feel at ease and well looked after.
If you’re considering hearing care, this is absolutely the place to go
Very caring and attentive
Very caring with my mother who has alzheimers and explained every stage of what was happening in an easy understandable way
Tony was very informative and helped me…
Tony was very informative and helped me understand my ear problems. I would recommend the practice. Thanks
I cant fault the hearing clinic
I cant fault the hearing clinic. They made me feel at ease and relaxed from start to finish. Very informative and kept me updated throughout the process. I become very anxious about having my ears vacumed but coming to the Hearing Clinic they make me feel like I'm in good hands. Thank you for being so professional. I would highly recommend.
Excellent
Appointment easy to book. Good private parking at Harrogate branch.
Joanne very professional and talked me through each stage of the process.
Great service and highly recommended.
Easy to book an appointment and very…
Easy to book an appointment and very welcoming. Everything was explained thoroughly and I was made to feel very comfortable. Will definitely follow advice given and return as needed.
Tony was very knowledgeable and…
Tony was very knowledgeable and friendly. Lots of pictures before and after. Highly recommended.
Earwax removal…
Attended the clinic for earwax removal and hearing test. I thought Tony was very professional and was very thorough in explaining the procedure and the results from the test. I would recommend the Harrogate Hearing Clinic.
Very quick and good
Excellent consultation and procedure
Responded to an advert on FB for free ear micro suction for over 60s. Having previously paid for this procedure I was a little sceptical. However I was extremely pleased. The service was excellent, the procedure was thoroughly explained and carried out in a friendly and professional manner. There was no hard sell or attempt to make a further appointment. I would definitely recommend the clinic
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








