The Hearing Clinic UK Reviews 

10,130
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally welcoming, patient, and thorough during treatments, ensuring that every individual feels fully at ease. People also highlight the highly efficient service, noting that appointments can be secured very quickly and that procedures like ear wax removal are performed remarkably gently. Reviewers deeply appreciate the clear, detailed explanations provided throughout every step of the process, along with helpful hearing tests and visual demonstrations of the final results. Many visitors emphasize that they would gladly return and strongly recommend these reliable services to others.

What people talk about most

Staff

Consumers find staff to be exceptionally professional, welcoming, and knowledgeable during every visit.... See more

Service

Users describe positive interactions with service, highlighting professional staff and quick appointment... See more

User experience

Customers expressed immense satisfaction regarding their user experience, highlighting professional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw Sakina Thomson in Glasgow today . I was 10 minutes late due to heavy traffic but she could not have been more accommodating even though she was chock a block with appointments for the rest... See more

Rated 5 out of 5 stars

Excellent service provided. Took my elderly mother to have the wax removed from her ears. The care and attention she received was 1st class. Looked like all the equipment was modern and fit for purpos... See more

Rated 5 out of 5 stars

My left ear had become completely blocked, and Tony quickly and gently sorted it out with microsuction. He took time to explain what he was doing and made sure I was comfortable throughout. The whole... See more

Rated 5 out of 5 stars

I highly recommend the hearing clinic at Harrogate. I was on holiday at the time but managed to get an appointment after suffering muddled hearing for a few weeks. I have had my ears syringed in the... See more


Company details

  1. Hearing Aid Store
  2. Hearing Aid Repair Service

Written by the company

The Hearing Clinic UK is a family run business with over 200 years’ experience under the one roof. Our clinical team have been hand selected for their expertise and patient care. We provide an extensive range of hearing services, including hearing aids, tinnitus treatments and Microsuction ear wax removal. Highly specialist services for Paediatrics, Medical Legal assessment and Ear Nose and Throat Consultation are also available *note these are not available in all locations in the company network. Our audiologists are registered and accredited with the Health Care Professions Council (HCPC), The British Academy of Audiology (BAA), and BUPA. With very accessible clinical locations across central Scotland, The North West of England and Yorkshire with more locations opening on a regular basis.


Contact info

4.9

Excellent

TrustScore 5 out of 5

10K reviews

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4.9

All reviews

(10,130)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Blocked ear cleared quickly and carefully

My left ear had become completely blocked, and Tony quickly and gently sorted it out with microsuction. He took time to explain what he was doing and made sure I was comfortable throughout. The whole process was professional, friendly, and very competent. Such a relief to hear clearly again — thank you!

October 30, 2025
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Rated 5 out of 5 stars

A quick booking service and a well

A quick booking service and a well
explained and informative process together with a video to show the inside of my ears before treatment
A carefully managed treatment with just mild discomfort.
Tony was careful and professional throughout, again showing me a video of the final result.
A complimentary hearing test completed the appointment.

October 23, 2025
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Rated 5 out of 5 stars

Five Star Service

Jo was both professional and understanding. She took so much trouble to get my microsuction right, ensuring I was comfortable throughout the process. I now have a much better understanding of my ears and of how to prevent wax building up in future.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

I highly recommend the hearing clinic…

I highly recommend the hearing clinic at Harrogate. I was on holiday at the time but managed to get an appointment after suffering muddled hearing for a few weeks. I have had my ears syringed in the past but never micro suctioned, which turned out to be a painless procedure. Great to see the before and after pictures on screen and then a hearing test at the end.
Great service

September 18, 2025
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Rated 5 out of 5 stars

I can’t recommend this clinic highly…

I can’t recommend this clinic highly enough. From my very first visit, the care and attention I’ve received has been second to none. A special mention must go to Claire Baker at the Glasgow clinic whose professionalism, patience, and genuine care have made a huge difference to me. She always takes the time to explain things clearly, makes sure I’m comfortable with every step of the process, and goes above and beyond to get the best results.

This is my third set of hearing aids that I’ve purchased from them — something I wouldn’t do if I didn’t have complete trust in both the technology and the people supporting me. Each time, Claire has guided me towards the right choice for my needs, and the improvement in my everyday life has been remarkable.

I’d also like to mention the reception staff, who are always welcoming, friendly, and efficient. From the moment you walk in, they make you feel at ease and well looked after.

If you’re considering hearing care, this is absolutely the place to go

August 28, 2025
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Rated 5 out of 5 stars

I cant fault the hearing clinic

I cant fault the hearing clinic. They made me feel at ease and relaxed from start to finish. Very informative and kept me updated throughout the process. I become very anxious about having my ears vacumed but coming to the Hearing Clinic they make me feel like I'm in good hands. Thank you for being so professional. I would highly recommend.

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Appointment easy to book. Good private parking at Harrogate branch.
Joanne very professional and talked me through each stage of the process.
Great service and highly recommended.

August 4, 2025
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Rated 5 out of 5 stars

Earwax removal…

Attended the clinic for earwax removal and hearing test. I thought Tony was very professional and was very thorough in explaining the procedure and the results from the test. I would recommend the Harrogate Hearing Clinic.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent consultation and procedure

Responded to an advert on FB for free ear micro suction for over 60s. Having previously paid for this procedure I was a little sceptical. However I was extremely pleased. The service was excellent, the procedure was thoroughly explained and carried out in a friendly and professional manner. There was no hard sell or attempt to make a further appointment. I would definitely recommend the clinic

July 3, 2025
Unprompted review

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