The Heritage Window Company Reviews 381

We replaced some rather tired single-glazed leaded light windows in our top storey with Heritage's Conservation Slimline (double-glazed) aluminium windows. Our house was built in the "arts and craft"... See more

This is the third time we’ve used Heritage Windows to replace our existing windows & doors. Once again they’ve offered us an excellent service from start to finish. We live in an old house which off... See more

Polite efficient installers. Very pleased with the new windows as we have draught free quiet rooms we had hoped for. The scaffolders unfortunately broke a pane of glass in the front door on removal of... See more

We have just had our whole house refitted with double glazed windows by Heritage Windows. The whole team including Paul, the salesman, Jenny and the surveyor were all very informative, friendly and... See more

This is repeat business for The Heritage Window Company as we’d been delighted with French doors they had installed earlier this year. The window replaces a UPVC job, and the difference is amazing. Th... See more

This was the last in a series of window upgrades on our Art Deco house by Heritage. Once again an excellently produced product. The surveyor was first class (as before) and the work was to a very high... See more

We took a long time to go ahead with replacement windows and did a lot of research. We arrived unannounced at the factory, were made to feel welcome & shown the in-house manufacturing process. A surv... See more

We have been meaning to change our old shabby wooden french doors for sometime, and after deciding that we would like a slimline aluminium construction, we came across Heritage through local recommend... See more

Our apartment is top floor of difficult to access building. Windows last replaced in 1980s. Taking advantage of scaffolding erected for other purposes we booked THWC for quote, then survey, then job t... See more

The team did a great job for us. In particular, Dan Kelly was committed to ensuring a high quality outcome. He solved the challenges with thoughtful professionalism and honesty. All of the team were p... See more

Recently used the Heritage Window Company for the second time . They remain just as good. Excellent staff with good communication at every stage, They matched the windows exactly with what we had be... See more

Myself and my wife are very pleased with our new windows. The service was excellent from start to finish. I was particularly impressed by Robin and Michaels knowledge and professionalism. No pushy sal... See more

Great service from beginning to end and a fantastic quality product. All new windows and doors on my renovation look amazing, all made very easy for me by a wonderful team who are experts in their fie... See more

We had already used Heritage Windows previously some years before and were very happy with the product and service we received then . We had no hesitation in returning to them once again when another... See more

Every interaction from initial sales visit to completion was handled professionally. I have an art Deco house and it has transformed the house. We were lucky to have a photograph of the house before... See more

The sales and survey team were professional and had that knowledge that comes from a wealth of experience. The installation team were superb, tidy and cleared up and cleaned up each day. We are del... See more

Good sales service, was able to visit recently completed contracts similar to mine and talk to clients, survey and drawings efficiently carried out, very good fitting team on site. I’m very pleased w... See more

Great windows, many comments how good they look. Small problem with one window and hinge on door. Replaced with no fuss and this was after 8 YEARS Thoroughly recommend Heritage Windows

From the very start, when we first met with Vic, there was no sales pressure, at all. Vic is great and was really helpful during the whole process. Heritage’s fitters, Luke and Connor were excellen... See more

Poor advice - they advised it would be ok to remove the passive ventilation. Now we have mould. Cost increases - the price kept going up and up until we committed. In weeks. Finally, 2 years... See more

Superb product, even better appearance than we thought it would be. Installation pretty easy and not too disruptive; nice guys installing, no fuss.

Excellent service from start to finish. Delightful team installed the windows and the end result could not be better The new windows haven’t changed the character of the old cottages but have made... See more

The windows look amazing. The installation was efficient and on time. We now have windows which are double glazed and easily opened while retaining the period feel of the property.

Excellent service I’m sure not the cheapest but the fitting team were brilliant, the workmanship was fantastic making a superb finish to the house. Nothing was to much trouble. Would highly recommend... See more

Its hard to know where to begin writing this review. It's so rare these days to be able to say that a company have given exemplary service from start to finish but Heritage Windows have. I absolut... See more

We had most of our windows fitted by Heritage Windows in 2001 and we decided to finish installation on the side of the house which we couldn’t afford then. As expected the service level is very high f... See more

We approached getting new windows with caution but had an amazing experience with THWC. The project went well from start to finish and the product itself is great.

If you have an older property and want to retain the integrity of house, I can recommend that you look at using Heritage Windows. They replaced all our original crittall windows with their double gla... See more

So pleased to have chosen The Heritage Window Company. The entire team have been a pleasure to deal with and the windows look fantastic! Would highly recommend them to anyone looking for quality windo... See more

New upstairs landing window successfully installed to replace an old window where the wooden frame was beginning to rot away. Everything went very smoothly: from the ever-patient salesperson who provi... See more

We had a fantastic experience with The Heritage Window Company. Everyone we dealt with from the initial consultation through to installation was professional, friendly, and clearly took pride in their... See more

The windows and doors are lovely, all the details are spot on! The whole team from sales through to the fitters were very helpful and super flexible to make the finished product look great!

This is the second time we have used the team at Heritage, this time to replace the downstairs windows. Another fantastic job and we are so pleased with the result. Thank you so much.

All communication pre, during and post installation have been smooth. The workmanship looks great, and everything has been finished with real care and professionalism. Thank you!

Great service, great speed, good job Scaffolders could have been quicker taking scaffolding back down after what was just 2-day job. We told the Monday but wasn’t till the Thursday.

I had a great experience with the Heritage Window Company. They were very responsive and helpful, and the window is of the highest quality. Thank you Danny!

From start to finish staff and tradesman very helpful , clean and honest with any problems pleasure to work with and a great quality finish

They managed the complete process well, from dealing with the original enquiry to the salesman, the surveyor and the excellent fitters plus very friendly admin team. We are delighted with the final... See more

From start to finish they provided a high quality service. We'd been thinking about upgrading our Crittall windows for some time and requested a number of companies for quotes. Heritage were compe... See more

Good quality windows, installed without leaving any mess, I would recommend them, a good job all round from Jenny in the showroom to the sales and surveyor and Martin who installed them.

The entire process from quotation to installation was professional, punctual and seamless. Our large bay window was installed during challenging weather in mid-February and the team were clean, tidy,... See more

Couldn’t have asked for better quality service. Whole process from ordering to installation was delivered professionally. Really happy with the installation and the windows are great.

The HWC were professional, courteous and most importantly did a fantastic job in replacing thirty of our windows on time.

Great product and highly professional installation. Windows are really great, and they cleared up perfrctly agter intallation

Beautiful doors and the install went smoothly. Very happy with the service.

Good communication throughout. Arrived on time and the fitting team were incredibly polite and helpful.

Smooth efficient and friendly service, excellent windows thank you

Very helpful and efficient team throughout the process

Best avoided. Our installed windows did not include locks and proper handles which were specified in the quote and which we were charged extra for. The installation of the window latches was upside do... See more

I had a great experience with The Heritage Window Company. The service, from start to finish, was professional and efficient. The fitters worked hard and kept everything tidy. The quality of the windo... See more