I was able to buy all of the products I was looking for; the stock variety is great. I realised I had ordered the wrong number of one item and rang back, and the customer service was faultless. They s... See more
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Do not trust this is a scam company. I had an email saying the sockets that were in stock when ordering are now not in stock and to reply to the email with option choice. I replied to the email and it... See more
Can't fault this company. Excellent, well priced, good quality products. Supreme service, good communications. I ordered some light switches from them but unfortunately ordered 1 of them in the wrong... See more
Company replied
Absolutely love these modern switches, my sister first purchased these for her house when she was renovating I loved them so much I bought them as well. Excellent quality and very fast service I will... See more
Company details
Information provided by various external sources
Online Decorative Lighting & Electrical Retailer, Brands include, Varilight, Dar, Endon, Saxby, Searchlight, Elstead, Oaks Lighting, Kanlux, illucio, & Trendi Switch
Contact info
Unit 12 Riverview Business Park, Station Road, RH18 5FS, Forest Row, United Kingdom
- 01342 821 433
- sales@theinternetelectricalstore.com
- www.theinternetelectricalstore.com
Hasn’t replied to negative reviews
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Delivery was very quick
Delivery was very quick. I needed to get info and my query was answered quickly. I would recommend this retailer

Reply from The Internet Electrical Store
I ordered the Trendi 1 Gang 2 Way 10…
I ordered the Trendi 1 Gang 2 Way 10 Amp Rocker Chrome Light Switch in Glossy White (3 Pack). They are exactly what we wanted, living in Australia you do not get a large choice and these are very different and great for the price. Delivery was super quick!!!!

Reply from The Internet Electrical Store

Reply from The Internet Electrical Store
Superb service very quick
Superb service very quick and easy to use website would reccomend this organisation to anyone

Reply from The Internet Electrical Store

Reply from The Internet Electrical Store

Reply from The Internet Electrical Store
Really friendly and helpful
Really friendly and helpful. Knowledgeable about their products. Would shop there again and recommend

Reply from The Internet Electrical Store
Good Quality Product at a Fair Price.
Good Quality Product at a Fair Price.
Delivered Quickly and on time

Reply from The Internet Electrical Store
Excellent
Excellent
You made sure i got my items even when they were return twice
Staff very help indeed
Merry Christmas

Reply from The Internet Electrical Store
Excellent products and service
Excellent products and service. They even checked my order with me as one product didn't match the others I had ordered. I had clicked on the wrong thing and they then corrected it for me. Would definitely recommend and when I need switches and plug sockets again they will be my go to site.

Reply from The Internet Electrical Store

Reply from The Internet Electrical Store

Reply from The Internet Electrical Store

Reply from The Internet Electrical Store
Brilliant service
Brilliant service. Goods arrived before expected. Value for money. We were very impressed

Reply from The Internet Electrical Store
A costly and disappointing experience.
Having telephoned and ordered a Varilight single gang remote control dimmer switch, for delivery the next day, I was very disappointed to receive a Varilight Eclique 2 LED Dimmer instead. This was useless to me. On phoning the company, I was told that I could re-order the item, provided that I pay for it again immediately, and then they would provide a refund for the incorrect item if I returned it to them, using a Returns form, which they would send me. I did this and had to pay the postage cost involved. After receiving the refund for the amount of the incorrect item only, I asked the company whether they would also be prepared to reimburse me for the costs of delivery and return involved. After hearing nothing further from the company, I contacted them again on several occasions and eventually received the reply that my request had been referred to a Director of the company, who had refused my request.
Following this experience, will never deal with this company again.
Great choice and when I had a query…
Great choice and when I had a query they showed fantastic personal care. Internet based but great human touch.

Reply from The Internet Electrical Store
Excellent service received items well…
Excellent service received items well packaged and quick.

Reply from The Internet Electrical Store
Brilliant all round service
The products were great quality and were delivered quickly. I would highly recommend the service that they provided. Definitely using them again.

Reply from The Internet Electrical Store
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