Received an email offering free delivery if I subscribed to emails which I did. Instant response saying code had been sent fortunately I took a screen shot of response, no code received. Left it overn... See more
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Review summary
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Reviews shaping this summary
Products are great , as described and carefully packaged. The only qualm I have is that the parcel is left at the door instead of being transferred to a post office for collection. Is it possible to r... See more
Company replied
Since having left a critical review I have had great responses from customer services- namely Kelly. Such a shame I had to complain to get answers to my queries. Resolved now and the item is great. Th... See more
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Very good bunc 50p coin as a life long star trek fan this coin is a brilliant addition to my collection coin as described and does not disappoint Buying again with koin club was excellent and ve... See more
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Company details
Written by the company
The Koin Club is the home of modern coin collecting. Our mission is to make the world of numismatics accessible and fun for everyone, from new hobbyists to seasoned coin collectors. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture, helping you build a meaningful collection you can treasure for years to come. Our vast range of officially licensed coins and limited edition sets includes themes from 80 years of D-Day and Mysteries of Ancient Egypt to beloved characters like Peter Rabbit and iconic franchises like Harry Potter, James Bond, and DC Comics. Whether you're a military history buff or a fan of fantasy, our themed collections make for unique gifts for the whole family. We provide a variety of items, including gold coins and silver coins, all with stunning finishes. We believe that collecting is more than just a hobby—it's a passion and an investment. We provide a seamless experience from start to finish, ensuring you can acquire unique coins with complete confidence. Join our community today, explore our latest releases, and grow your own unique collection, one piece at a time. Access www.thekoinclub.com to get started!
Discover The Koin Club!
Written by the company
- The Koin Club is the home of modern coin collecting. We offer a curated selection of commemorative coins and exclusive collectable items that celebrate history, culture, and iconic moments in pop-culture. Our mission is to make collecting accessible and fun for everyone, from new hobbyists to seasoned collectors. Join our community and grow your own unique collection today.
Our Promise
28-day returns
We hope you always be happy with purchase but if for any reason you would like to return an item, then we offer a fast 28-day returns policy.
Contact info
PO Box 9438, BH15 9HR, Poole, United Kingdom
- support@thekoinclub.com
- www.thekoinclub.com
Discover amazing coins today
3.8
Great
5K reviews
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Trick you in to sub
Trick you in to sub, send you the item you never expect. Charge you card. Extremely bad practice. Do not ever buy from them
September 10, 2026
Reply from The Koin Club
Hi Eddie,
I am sorry this was not clearer at the time. I can see everything has now been settled at our end and there is nothing outstanding on your account.
Thank you for the feedback.
Kind regards,
Great quick delivery service and a…
Great quick delivery service and a really nice product, glad I subscribed.
September 22, 2026
Reply from The Koin Club
James,
We're so happy to hear you're pleased with the quick delivery service and the quality of the product. We truly appreciate you subscribing!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Read the fine print
Read the fine print, Spending over £90 in 2 months on a subscription I was not aware of was a bit of a shock!
September 21, 2026
Reply from The Koin Club
Hi Michael,
I am sorry this came as a shock — that is not how we want anyone to feel about their collecting.
I can see your subscription is now cancelled, so nothing further will be billed or sent. If you would like to return any of the items you have received, just email us at support@thekoinclub.com and one of our team will talk you through it.
Kind regards,
Depends how long it takes to ship
September 9, 2026
Reply from The Koin Club
Reg,
We understand that shipping time is important. We are always working to improve our delivery process for all orders.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Reply from The Koin Club
Darren,
We appreciate your feedback regarding our deals. We are always working to offer great value to our customers.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Great value and packed and delivered as…
Great value and packed and delivered as expected
September 9, 2026
Reply from The Koin Club
Gary,
We're so glad to hear that you found great value and that your order was packed and delivered just as you expected! We truly appreciate your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
I'm trying to order a 50p coin but you…
I'm trying to order a 50p coin but you keep cancelling it.
Your not easy to get hold of , leading to poor customer service.
I'm done , withdrawing my membership
September 9, 2026
Reply from The Koin Club
Hi Peter,
I am sorry — that is a frustrating run of it, and being hard to reach on top only makes it worse.
I can see your case is already being handled by our team. I will look into it personally as well to see whether there is anything further we can do, and you will hear from us.
Kind regards,
This was a gift for my son
This was a gift for my son. Who was very very happy with it. Everything arrived all packed and safely.
Thank you
September 9, 2026
Reply from The Koin Club
Hi,
We're so happy to hear that your son was delighted with his gift and that everything arrived safely packed. Thank you for sharing your positive experience!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Great service and nice coins thank you…
Great service and nice coins thank you Kelly for making my purchase so efficient and easy.
September 21, 2026
Reply from The Koin Club
Steven,
We're so pleased you experienced great service and are happy with your coins. We're especially glad to hear your purchase was efficient and easy. Thank you for your kind words!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
I had no issues at all from start to…
I had no issues at all from start to finish with my purchase , prompt delivery and well packaged , many thanks
September 9, 2026
Reply from The Koin Club
Martin,
We're so pleased to hear that you had no issues with your purchase from start to finish, and that you received prompt delivery and well-packaged items. Many thanks for your kind feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Reply from The Koin Club
Jim,
We're so happy to hear everything was good with your email confirmation and that your deliveries were prompt and well protected. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Reply from The Koin Club
Karen,
We're so pleased to hear that you found our service to be professional and that your delivery was prompt. Your positive feedback is greatly appreciated!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Nothing Received and Second Order Just Billed
I placed a promotional order for the Batman Collection but I never received the first coin and I now got charged £45 for the next. It feels like a scam since I havent heard anything from them to explain the delay or the notification of the next order being about to go off. I tried contacting their support on my phone and none of the Contact Us buttons work. I finally got it on the PC to find that they dont have options for this type of support and the one I chose has a wait time. Quite worried this is a scam and want a refund!
September 27, 2026
Unprompted review
Reply from The Koin Club
Hi Justin,
I am sorry — both for the wait and for how hard it was to reach us. That is not the experience we want anyone to have, and I understand why it has left you uneasy.
I can see your case is with our team and they are working on it now to get it resolved for you.
Kind regards,
Superb Quality
Quality of their coins is stunning . Also , I find the prices to be very good .
September 19, 2026
Reply from The Koin Club
Andrew,
We're so pleased you find the quality of our coins stunning and our prices to be very good! Thank you for your wonderful feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Nice coin in a lovely display booklet
September 16, 2026
Reply from The Koin Club
Robin,
We're so happy to hear you enjoyed the coin and the lovely display booklet! We truly appreciate your positive feedback. We're always here to help if you need anything further.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
Batman coin.
The Batman design was the reason I bought this coin. Excellent quality and overall Customer service.
Note: A bit bemused about the huge amount of packaging. Why are there several empty spaces in the coin tray?
September 18, 2026
Reply from The Koin Club
Jonathan,
We're so happy to hear you love the Batman design and are pleased with the quality and our customer service! We appreciate your feedback regarding the packaging and the empty spaces in the coin tray. We continually review our packaging processes to ensure the best presentation and protection for our products. Your comments are valuable as we strive for improvement.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
No problem the app is good
September 2, 2026
Reply from The Koin Club
Macen,
We're so happy to hear you find our app good! Thank you for your positive feedback.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
I am receiving coins I did not order…
I am receiving coins I did not order and am being charged for them. I have already received all the coins I ordered. Otherwise I was satisfied with my initial orders.
September 17, 2026
Reply from The Koin Club
Hi Harol,
Thank you for flagging this, and I am sorry — that is not how it should have gone.
I will write to you directly so we can go through it properly and get it sorted for you.
Kind regards,
Reply from The Koin Club
Hi Trevor,
I am sorry you feel that way. I can see your case has been resolved at our end, but if there is anything still outstanding, please email us at support@thekoinclub.com and one of our team will take a look.
Kind regards,
Reply from The Koin Club
Carrie,
We're so happy you find the coins attractive! Thank you for your wonderful feedback; we truly appreciate you sharing your experience with us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
The Koin Club
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