The Last Hunt Reviews 406

I have placed a number of orders with TheLastHunt. I’ve never had any issues. My experience has been great.

I am SO impressed. Took a gamble on this site as they had Dr. Martens that are otherwise out of stock everywhere for 50% off. I couldn't believe it! Thought it was too good to be true but read reviews and people confirmed the site is legit so I bought on a whim.

Let me tell you, the shipping estimated arrival date was meant to be 7 days from my date of purchase. It took 24hrs! Got the tracking email the night before and somehow they got here the next day. Absolutely insane.

They're perfect, brand new & exactly as described. In original packaging and packaged perfectly for shipping.

Ignore the bad reviews!

I ordered a coat & it was never received. Canada Post said it was delivered. But I did not receive it. It might’ve been delivered, but not to me!!

I have been back & forth with customer service & it’s useless.

Make sure of the correct sizes and color. This place has a NO RETURNS NO EXCHANGES policy, This is fine if your in the store and can try stuff on, can't do that online. Keep away from stores like this unless you positive of the size and/or color etc.

Lost package, waste of time, long time to wait for refund. Poor customer experience

As previously stated in other reviews, they raise their prices when they carry sales with codes. So you have to be very careful when buying, sometimes monitoring their prices for a period of time to get real deals. That being said, if you like a brand and know your size in it, you can make good buys on this website. But know you won't be able to return anything.

I ordered a Craft jacket from the Last Hunt. When it arrived it had a twisted sleeve lining, so I couldn’t put my arm through the sleeve. I sent pictures to the Last Hunt requesting a return label. I sent my item back in the condition I received it. The Last Hunt’s refund policy says that a returned item will get a refund within 5-7 business days of receiving the returned item. It’s now been 9 business days and I haven’t received a confirmation email or a refund. I’ve contacted customer service and have been told I would have more information in the “coming days”. This is absolutely unacceptable, and makes me wonder if they will even honour the return/refund policy. I would give 0 stars for this experience if I could. To the Last Hunt- where is my refund?

I wrote this review on February 6th. It’s now February 11th, and I keep getting “in the coming days” you will get your refund. I have asked for a phone number to contact a manager, but no one responds to that request. I got one email stating that I haven’t received my refund due to “high return volumes”, yet the Last Hunt doesn’t give refunds except for defective items. And so far they don’t do that either. Just get you to send the item back and keep your money. I’ve never experienced a company who won’t honour its own return/refund policy.

UPDATE- TO ANYONE BUYING FROM THE LAST HUNT - pay through PayPal. If something goes wrong, they have you covered. The only way I got my refund was to open a case through PayPal. They made a decision in my favour and I will finally get my money back. Thank you PayPal!

More than fair prices. However, I purchased a few items and today it's the buy 3 get 20 percent off sale. Thing is the price on those items have now gone up. In one day?

I frequently order clothing from The Last Hunt. The speed of delivery and quality of items is excellent. They sell quality name brand items at reasonable to super discount prices. I have never experienced any problems, and find it difficult to believe that others have with anything they’ve ordered from this site.

I have no clue why ppl leave bad reviews! They're the best, fastest and most efficient on line sellers! I've been buying there for years, and not once have I had a problem

I am extremely dissatisfied with the service and products from The Last Hunt. Over the years, I have placed numerous orders from this store, but this is not the first time I’ve experienced such poor quality.

Recently, I ordered ski goggles, and upon my first use, the plastic broke apart immediately. Upon closer inspection, it was clear that the product was old, brittle, and not suitable for use. What’s worse is that the goggles I received were not even the ones I originally ordered.

This is not the first time I’ve had issues with defective products from The Last Hunt. In the past, I purchased expensive swimming goggles, which turned out to be faulty and unusable. I ended up throwing them away without even using them.

Sending old, deteriorated products to customers is unacceptable. This shows a lack of quality control and disregard for customers' trust. I will no longer shop here, and I advise others to be cautious when considering purchasing from this company.

If you care about quality and reliability, look elsewhere. I am leaving a 1-star review because even that feels generous considering the repeated disappointments.

I’ve ordered from the last hunt a few times and had good experiences. You need to be familiar with the product/brand you are purchasing because you can’t return things so you’re stuck with the size you choose. I’ve never had to reach out to customer service. Always check the manufacturers site to see if they are also offering a deal on a product. Unless the last hunt offers a good discount, I would suggest buying direct from the manufacturer or rep.

Don’t buy from The Last Hunt. I ordered a medium winter coat and the tag on the zipper reads M, but the label inside the coat reads S. So it was mislabeled, I’ve emailed them numerous times over a few weeks and they responded once and won’t correct this problem and no further contact from them.

Bought my boyfriend snowboarding pants and it seemed good at first than after the seams came off after less than a year - used under 10 times … reached out to them and said it was wear and tear that he maybe tripped over a rock? Like wtf.. see the photos it’s a clean rip - how?? Won’t do any returns or exchanges nothing. Maybe the items are fake? They are HOLDEN PANTS- they also suck btw, bad customer service I wouldn’t buy from either of these companies again

Sold me a pair of skis with a binding system but no bindings. Was advertised as flat no holes brand new. There is no way to reach these guys. Never ever buy from these guys. Altitude sports is also culpable. And also super elusive. Zero out of 10. Would never ever use again

Prices are excellent- shipping is fast and excellent selection. Know your size, know what you are buying as there are no returns. I have been buying on The Last Hunt for years. I highly recommend!

Leading up to the holidays I submitted three orders to 'The Last Hunt' for Christmas 2024 presents. One order had three clothing items, one order had five pieces of clothes and one order had a single large expensive item. Even with Canada Post on strike all three items arrives to my home on Vancouver Island in a timely manner as forecasted by the delivery company FedEx. All nine items I ordered were exactly what I received, all in good shape. No knock offs or seconds. The recipients were delighted. Just be careful Rab and Suqoi can run small so pick small over extra small. We had no Credit Card or fraud problems either. Website seems to have small hiccups at times like stating an extra sale but not being able to access the extra posted savings because of a glitch stating we have not subscribed, when we have because I am a member!!!. However, be patient it is usually fixed quickly. Otherwise the whole process is seamless while paying less than half the rack rate at a retail store. Keep up the good work.

Order not being processed and no response for The Last Hunt. I ordered skis for a Christmas present and paid for the express shipping to have arrived on the 18th. Made an appointment for the 22nd to have bindings mounted so Skis will be ready for Christmas. By the 17th I had not received any order or shipping update so I emailed the company. The skis did not arrive on the 18th. 48 hours later no reply to email. I googled a phone number for The Last Hunt. After 20mins on hold the agent informed me the number was only for Altitude Sports the parent company of The Last Hunt. She informed me there is not a phone number for The Last Hunt and they can not access orders and the only way to contact The Last Hunt is email (which they don't reply to) or Facebook Messenger. Prices may discounted but beware there is Zero customer service and fulfillment is not reliable.

I've been ordering from the Last Hunt for a number of years. Great. Great service, great products at a hugely discounted prices.
Everyone that is whining about shipping - there's a darn postal strike on. It's not Last Hunt's fault that shippers are having issues. Stop yer whining!