Themasterlocksmith Reviews 

13
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(13)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BMW Z4 Key fixed quickly and at a reasonable price, thanks.

Needed a repair to a repair done on my BMW Z4 Fob key that someone on eBay had done badly on. Asked this company if they could repair an attempted repair by another company and they said they would look at it and let me know. Sent key over, next day delivery and day after got an email to confirm that they found previous repairer had not soldered the circuit board correctly and repaired the key that day and I got it back the following day. All working as it should be and at a very reasonable price. Thanks and I thoroughly recommend giving this company a go if you need a BMW Z4 rechargeable key repairing because it had stopped recharging.

March 21, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Chubb lock fixed

Absolutely amazing staff and service. My Chubb lock wouldn’t open or close. I removed it from the door and bits went flying everywhere. Took it all to The Master to find out what could be done. They explained what happened, fixed it, explained how I put it back on the door and hay presto I have a perfect working lock again. Saved me £££ as we all know Chubb are not cheap. Will never go anywhere else ever again.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, although my key fob was unrepairable, they ordered new curcuit board and had fob back to me within 2 days, highly recommend.

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Auto Locksmith

I have had two very good experiences with The Master Locksmith N13 a couple of years apart. Unfortunately I boil washed my LandRover key along with my trousers rendering it useless which meant I couldn't get in the car even after the fob was dried out and a new battery installed. Remarkably they still managed to retrieve the information from the internal chip and repaired my key fob within 24hrs at a reasonable cost. Two years later the front casing of the fob broke and they were able to replace that while I waited. They know what they are doing for sure and they do it consistently well and at a reasonable price. You couldn't ask for more. Highly recommended.

May 3, 2024
Unprompted review
Advertisement
Rated 3 out of 5 stars

Left feeling ripped off

Pros - Good, friendly service from the locksmith who came around. They did an efficient job and I was pleased with the output.

Cons - I was quoted the call out fee, but what they neglected to mention was that it didn't include the VAT. So when the job was finished, the cost ended up being 20% more than quoted. Not only that, but they also charged me £12 for parking, without asking prior - which if they'd asked, they could have parked in my free space. Therefore I ended up paying £40 more than quoted, which is a third more overall! I'd be careful to check upfront the final cost, so you don't end up feeling cheated out of your money like I did, especially when the job took less than 15 minutes.

February 10, 2023
Unprompted review
Rated 5 out of 5 stars

Simply Excellent service all round

Simply Excellent service all round, here are some 'key' points:
- Professional friendly service
- Fair
- Quick service (provided 2 new car keys and remote within 30mins.
- reprogrammed by keys to coordinate with my headlights.... for free.
I can't praise them enough, I recommend them to all my friends and associates.

August 29, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Locksmiths!

Excellent Locksmiths!

Used these guys a few times now, where car fobs stopped working or used to work intermittently. Sent off and received back within 48hours.

All working as they should with no faults.

Fantastic customer services, would highly recommend 'The Master Locksmiths' to anybody for Car key repairs, programming and replacement cases for car fobs.

September 22, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Brilliant

Excellent service and great value.
Had duff key for my Land Rover....sent it off and it was all fixed and back on my key-ring within a couple of days....and all for under £30.

I've given their details to all my colleagues and friends.

June 29, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic

Absolutely fantastic company will use again. Fixed my Megane key and I had it back within 48 hours. Can't fault them, absolutely superb

April 13, 2016
Unprompted review
Rated 5 out of 5 stars

Repaired and replaced my only Mercedes key fob

After leaving sole set of Mercedes car keys out in the rain, discovered that they no longer worked and how much Mercedes would charge for a replacement. Eventually, i found the Master Locksmith website. I sent my enquiry, they confirmed that they should be able to repair them and gave me a price. When they returned all was well for the first month and then the unlock button stopped working.
I got back in touch and after a brief e-mail with the team, was told to send them back. A fully working key fob was sent by return.
Honest, reliable and fair. Thank you George and the team!

March 2, 2016
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look