Theme Canal Reviews 48

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I'm soooooooo disappointed for wasting my money all these years on expensive themes paying from 59 to over 79 dollars sometimes while I could simply subscribe to this great site! they have 320+ themes... See more

Company replied

Rated 5 out of 5 stars

Incredible work done there! Absolute satisfaction with Theme Canal, most of the themes and plugins are updated regularly. Even if there is an issue, they provide effective support. I have been using... See more

Company replied

Rated 4 out of 5 stars

Always reliable, plugins and themes work as they should. Have minor issues now and then, but the team always respond to support tickets and update requests within 24 hours. Coupled with the cost savin... See more

Company replied

Rated 5 out of 5 stars

So happy I found them. The themes and plugins are updated frequently, and the downloads are super fast. At one point I had to reach out their customer support team, and they responded quickly to help.... See more

Company replied

Company details

  1. Web designer

Written by the company

Save up to 90% on top WordPress & WooCommerce themes/plugins at Theme Canal. Exclusive discounts for premium designs. Limited time offers!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

48 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

its me again.....

hey dad, its me again
YOUR DAUGHTER!!

just wanna say that all this progress has defenently payed off, and never think of yourself as "Not good enough" because you're the best dad I could ever ask for <3 LOVE YOU SO MUCH & NEVER GIVE UP!!

March 5, 2026
Unprompted review
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Rated 5 out of 5 stars

First Class Support

I've been using Theme Canal for a number of years and it has been invaluable to my business. The support from Mikel is first class - responsive and always courteous.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Mikel provides amazing customer service…

Mikel provides amazing customer service as well as great products. Never seen anything like this for a service like his.

Thanks buddy,

January 1, 2026
Unprompted review
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Reply from Theme Canal

Thank you so much for the kind words! That honestly means a lot. I put a ton of care into both the products and the support, so hearing this really makes my day.

I’m genuinely grateful for the trust and support. Always here if you need anything at all and I’m looking forward to helping you out again down the road.

Thanks again
Mikel 💙

Rated 5 out of 5 stars

WOWZERS!!!!

I'm soooooooo disappointed for wasting my money all these years on expensive themes paying from 59 to over 79 dollars sometimes while I could simply subscribe to this great site! they have 320+ themes covering ALL personal and professional websites.. not to mention hundreds of other premium plugins and servies! but what really amazes me is their lightening fast support service! if I could express all the good things in this site with one word only it would be: WOWZERS!!! hehehehe..

November 11, 2025
Unprompted review
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Reply from Theme Canal

WOWZERS right back at you, Dr. Khalil 🤣🔥
This review made our day.

Thank you for the kind words and for giving us a chance to be part of your workflow. Knowing we've helped you save money and still get access to top-tier tools feels awesome.

We’re really glad the support stood out too. We try to keep things fast, friendly, and human — no robots pretending to care… unless they’re cool robots. 😎

If you ever need something added, fixed, or unlocked, just hit us up. We’ve got your back.

Thanks again for the love and for taking the time to share your experience — it means more than you think.

Cheers,
Mikel

Rated 5 out of 5 stars

Fantastic service!

Great, quick support, along with great products.

September 28, 2025
Unprompted review
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Reply from Theme Canal

Thanks so much for the love, Tim! 🙌 We’re really happy to hear you’ve been enjoying both the products and the support. Quick help and great tools is exactly what we aim for, so it’s awesome to know we’re on the right track.

If you ever need anything, you know where to find us. Thanks again for being here with us! 💙

— Mikel | ThemeCanal Support Sidekick

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Rated 1 out of 5 stars

Fraud Sellers, Selling Paid Version Without License key

They sold me a premium version at a discounted rate, only to find out later that the license key was not included with it.

July 27, 2025
Unprompted review
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Reply from Theme Canal

Hi Gaurav,

Thanks for sharing your feedback, though I’m really sorry to hear you had a disappointing experience.

Just to clarify for anyone reading: all product pages, the checkout, and our FAQ clearly explain that we provide pre-activated or GPL-licensed versions of plugins and themes, and manufacturer license keys are not included. This is stated before purchase to avoid confusion or surprises.

We also couldn’t find any record of you reaching out to us for clarification, support, or a refund request. If something wasn’t clear or didn’t meet your expectations, we’re always happy to help and work with customers directly — all you have to do is contact us.

If you’d like, feel free to reach out through our support portal or email, and we’ll gladly take a look at your order and make things right.

We’re here to help, not frustrate.

— Mikel
Theme Canal Support 💬

Rated 5 out of 5 stars

Awesome price with an awesome support…

Awesome price with an awesome support agent. Sent a solution within less than an hour. How great is that guys?!? Thank you Mikel!! Very much recommended

July 24, 2025
Unprompted review
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Reply from Theme Canal

Thank you so much for the kind words, Geh! 🙌
I’m really glad we were able to get you sorted quickly — nothing worse than waiting around when you just want things working. Your recommendation means a lot, and we appreciate you being here with us.

If you ever need help again, you know where to find me.

Thanks again,
Mikel 💜

Rated 1 out of 5 stars

Not authentic. No serial

I have done a purchase from them for several things. 90 usd went to the wind because their plugin is not authentic and it's very cheap because they have removed the serial number. You'll find that mentioned at the buttom of the page with the tiny font. They have informed me that they write with a tiny font for balance 🤔. You can check yourself all what I have said. I strongly don't recommend them if you look for security or the coorect support and updates from the owner of the plug in. They control what to share with you and not share. Peace out

July 3, 2025
Unprompted review
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Reply from Theme Canal

Hi Ahmed,

Thanks for taking the time to leave a review. I do want to address a few things clearly and respectfully.

We never received any support request, refund request, or message from you before this review, so this is the first time we’re hearing you had concerns. We’re always reachable and we respond quickly, so it’s unfortunate you didn’t reach out before leaving a rating.

Regarding your claim:
All of the information you mentioned (including how activation works, licensing, what’s included, and what isn’t) is displayed clearly on the product pages and again during checkout before payment. Nothing is hidden, nothing is in “tiny font,” and we don’t remove or hide information to mislead customers. The products are exactly as described.

Thousands of customers use ThemeCanal safely and successfully, and transparency is a huge part of how we operate. If someone purchases impulsively without reading what they’re buying, that doesn't mean the product or service is illegitimate.

Wishing you the best,
Mikel
ThemeCanal Support Team 💬

Rated 5 out of 5 stars

Incredible work done there!

Incredible work done there!
Absolute satisfaction with Theme Canal, most of the themes and plugins are updated regularly. Even if there is an issue, they provide effective support. I have been using Theme Canal for over a year when I need anything for my websites. Thank you, Mikel, for the amazing work you've done. I hardly recommend this!

July 11, 2025
Unprompted review
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Reply from Theme Canal

Thanks so much, Thamer! 🙌 Really appreciate you taking the time to leave such a kind review. It means a lot to hear that Theme Canal has been helpful to you over the past year — that’s exactly what we aim for.

We’re always working to keep everything updated and running smooth, so knowing you’ve been satisfied (and recommending us!) truly makes our day. I hope to see you back soon, and don’t hesitate to reach out anytime — I’ve got your back!

Cheers,
Mikel – Theme Canal 🛠️💚

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Rated 5 out of 5 stars

Faultless experience

Faultless experience. Quick support and reactions, a great service.

July 10, 2025
Unprompted review
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Reply from Theme Canal

Thank you so much, Ste! 🙏
Really appreciate you taking a moment to leave this. We’re glad everything’s been smooth and that the support’s been quick when you needed it — that’s always the goal. If anything ever comes up down the line, you know where to find us.

Thanks again for the kind words!
– Mikel

Rated 1 out of 5 stars

Purposely misdirected to pay for free item

They got me good. Purchased a couple of Bookly add-ons I needed thinking that Themecanal was something simliar to kinguin.net.

Hidden in the small print, however, and the very bottom of the page, they mention that they will only give you the download for the plugin (which is actually available for free directly from the developer) and not a purchase code to activate it. Technically legal under GPL licensing. Nevertheless they're nothing more scavengers. AVOID

July 4, 2025
Unprompted review
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Reply from Theme Canal

Genuinely surprised by this review, especially since you never reached out to us first. There was no “gotcha” moment here. The details of what we offer (and what we don’t) are clearly laid out both in our Before You Buy section and during checkout — which you agreed to.

We don’t sell free plugins. We provide premium versions with pre-activated credentials — something you likely understood before buying. If you had any confusion, a quick message would’ve cleared things up. We’re always here to help, and we’re more than willing to make things right when given the chance.

— Mikel, ThemeCanal

Rated 5 out of 5 stars

Amazing service

I've been a client for the past 4 years, the service is very good, plugins always updated and quick responses when needed.
Thank you very much

July 2, 2025
Unprompted review
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Reply from Theme Canal

Thank you so much for the kind words and for sticking with us these past 4 years! 😊 We're really glad to hear the service and plugin updates have been hitting the mark, and we’re always here when you need us. Appreciate you!

– Mikel & the Theme Canal team 💙

Rated 5 out of 5 stars

These guys are amazing!

These guys are amazing! Definitely worth it. I requested a update and got it in less than 6 hours. Top tier service💯

Thank you Mikel!

June 17, 2025
Unprompted review
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Reply from Theme Canal

Thanks a ton for the love! 🙌 We’re really glad we could get that update to you so quickly. Fast, reliable service is what we aim for, and it’s awesome to hear it hit the mark. Always here when you need us!

– Mikel & the Theme Canal team 💙

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Rated 5 out of 5 stars

Im so proud.

Hope he sees this, but my dad is acutally the creator of this website (theme canal) and has been working on it ever since i was born. (2012) im so proud of his work.

i love you dad.

June 12, 2025
Unprompted review
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Reply from Theme Canal

I’ve poured so much into Theme Canal over the years, but nothing comes close to how proud I am of *you*. Watching you grow up while working on this has been the biggest gift of my life. I’m tearing up. I love you so much. ❤️

– Dad (Mikel)

Rated 5 out of 5 stars

I got the answer I needed in a…

I got the answer I needed in a satisfactory amout of time.

May 20, 2025
Unprompted review
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Reply from Theme Canal

Thanks for the review, Raymond! 🙌 I'm glad we could get you the answer you needed in good time—that’s always the goal. If anything else pops up or you have more questions down the line, don’t hesitate to reach out. We’ve always got your back.

Rated 5 out of 5 stars

perfect feedback

May 10, 2025
Unprompted review
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Reply from Theme Canal

Thanks a ton, Alex! Short and sweet—just like your review. 😊 We’re really glad everything hit the mark. Always here if you need us!

Rated 5 out of 5 stars

Highly recommended

Highly recommended! The people of Themecanal are really helpful, updates are fast and the collection is vast.

May 6, 2025
Unprompted review
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Reply from Theme Canal

Thank you, Sotiris! 🙏 We really appreciate the kind words and your recommendation—it means a lot. Glad you’re enjoying the fast updates and our growing collection!

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Rated 5 out of 5 stars

I've had a great experience with Theme…

I've had a great experience with Theme Canal over the last 3 years. Support is timely and courteous as well. Would recommend.

April 22, 2025
Unprompted review
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Reply from Theme Canal

Thanks so much for the kind words and for sticking with us over the past 3 years! 🙌 We're really glad to hear you've had a great experience—that's exactly what we aim for. And it's always awesome to know our team is hitting the mark too.

All the best,
Mikel – Your Theme Canal Support Sidekick

Rated 5 out of 5 stars

An Absolute Lifesaver for a New Publisher!

As someone fairly new to the WordPress world and still learning the ropes of e-commerce with WooCommerce, finding ThemeCanal has been a game-changer. Their selection of plugins and themes is fantastic, but what really sets them apart is the support.

I know Mikel has a lot on his plate, and the support ceiling is usually kept reasonable, but I’ve been blown away by how much he’s gone above and beyond to help. Whether it’s pointing me in the right direction, sharing insights, or just making sure I have what I need to keep moving forward in simple steps, it’s been invaluable.

If you’re a new publisher or business owner trying to navigate WordPress and WooCommerce, I can’t recommend Theme Canal enough. Quality products, fair pricing, and a team that seems to genuinely care about your success - and that’s good enough for me. Huge thanks to Mikel and the crew!

March 17, 2025
Unprompted review
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Reply from Theme Canal

Wow, this absolutely made my day! 😊 Thank you so much for sharing your experience. It’s awesome to hear that we have been a helpful part of your journey as you dive into WordPress and WooCommerce. We know how overwhelming it can be at first, so I’m really glad we’ve been able to make things a little easier for you.

And hey, no matter how much is on my plate, I’ll always do my best to help when I can! It’s customers like you that make it all worth it. If you ever need anything, you know where to find us. Wishing you tons of success with your publishing journey.

Cheers,
Mikel – Your Theme Canal Support Sidekick

Rated 5 out of 5 stars

Been using ThemeCanal since 2014

We’ve been using ThemeCanal since 2014, and it has been instrumental in helping us save a lot and improve our business with premium plugins at affordable prices. Mikel and his team consistently go above and beyond, offering exceptional support over the years. They are highly responsive, professional, and quick to address plugin bugs and fixes.

What truly sets them apart is their willingness to add new plugins upon request, which has been incredibly helpful for our business needs.

ThemeCanal is a trustworthy and reliable platform, perfect for anyone who values outstanding customer service and a diverse range of plugins, themes and many more. We feel confident and secure using their services and plan to continue doing so for many years to come.

Thank you, Mikel, and the entire ThemeCanal team, for your unwavering support and dedication. Highly recommended!

March 25, 2025
Unprompted review
Theme Canal logo

Reply from Theme Canal

Thank you so much for this fantastic review! 🌟 We're absolutely thrilled to hear that Theme Canal has been such an essential part of your business growth since 2014. Your kind words about our support team mean the world to us. We're always happy to go above and beyond to help you succeed, and it's incredibly rewarding to know we've made a positive impact on your journey.

We're also excited that our custom plugin requests have been helpful to your business—it's what drives us to continue improving and adding new features! Your trust and confidence in our platform mean everything to us, and we’re honored to be your go-to resource.

Thank you once again for your ongoing support and for recommending us so highly. We look forward to many more years of working together!

Warm regards,
Mikel – Your Support Sidekick

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