Themobilitynetwork Reviews 7

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Mobility Equipment Supplier

Written by the company

We offer mobility scooters, wheelchairs , electric wheelchairs, walkers and many more mobility products to rent the world. Us and our trusted providers will offer a great hire service at a great price leaving you ready to have your best holiday!


Contact info

3.2

Average

TrustScore 3 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have tried to contact this supplier…

I have tried to contact this supplier multiple times and in various ways with no response. Not sure if they are still trading. If they are customer service and response times appalling.

I can confirm I used the contact form on the below website and telephoned the 0800 ___ 1647 telephone number on the website. ___ the mobility network.co.uk / contact-us. With no spaces, trustpilot would not allow me to add the wedsite.

February 16, 2026
Unprompted review
Themobilitynetwork logo

Reply from Themobilitynetwork

Hi Stacey ,

I’m not sure how you have attempted to contact us but I have checked our emails , whatsapp and website forms and don’t have any record of a request from yourself.

If you could confirm you sent something through www.the mobility network.co.uk ?

Advertisement
Rated 5 out of 5 stars

Lanzarote wheel chair hire

I recently hired a wheelchair on holiday. Service was first class. It arrived bang on time and was collected just as reliably. Staff were friendly and helpful throighout

August 22, 2024
Themobilitynetwork logo

Reply from Themobilitynetwork

Thanks Roy, we really appreciate the great review and can’t wait to see you again in the future. I hope you had a great holiday.

Rated 5 out of 5 stars

Scooter

Hired a mobility scooter from Lanzarote. Excellent service, delivered on time and easy to deal with. No issues at all. Already booked again for my next holiday!

April 8, 2024
Unprompted review
Themobilitynetwork logo

Reply from Themobilitynetwork

Thank you for the fantastic review, we look forward to seeing you again on your next holiday.

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick response, delivery time and reasonably priced. Highly recommended 👍

September 3, 2024
Unprompted review
Themobilitynetwork logo

Reply from Themobilitynetwork

Thank you for the excellent feedback, we are glad you enjoyed our service and look forward to seeing you again soon.

Advertisement
Rated 5 out of 5 stars

Booking on internet really easy

Booking on internet really easy. Have used before without any problems. Very good service. 5star plus.

August 31, 2024
Themobilitynetwork logo

Reply from Themobilitynetwork

Glad you found our service was easy to use and super happy everything went great, thank you for the excellent review.

Rated 5 out of 5 stars

Ordered a Rollator then after a few…

Ordered a Rollator then after a few days I asked for an exchange for a wheelchair and it was dropped off a day later

July 25, 2024
Themobilitynetwork logo

Reply from Themobilitynetwork

Thank you for the 5* review - so glad we could accommodate your needs and we look forward to seeing you again in one of our destinations worldwide .

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look