Written without prejudice.
Written without prejudice.
I stayed there recently on business and this is what I encountered in room 12A.
1 Unfinished carpet
2 Shower door that sticks
3 Bed not changed and then changed but with dirty bedding
4 Kerby grip on bathroom floor
5 Bathroom not cleaned
6 Above wardrobe not clean
7 French Fries in bedroom
8 Car parking is crap
9 The insecurity of being told that the spare keys were missing. My room access is through the cleaning room which doors are a metre apart and the absolute fear of the door which kept opening and thinking someone was trying to come in was fearful.
10 Wi-Fi keeps dropping
11 complain manger Jackie made re lads that kept residents up all night
12 I suggested beer over refund for the duration of my stay as I am paying £48 a night for the quality of a 2 star. I got 3 pints of star at £4.50 and 1 bud @£3.90.
13 £3.90 by bar tender on a guess, yet paid £3.70 when I asked to check.
14 crew left only after one night when four nights were booked because it was so dirty.
15 crew left after being bitten by bed bugs.
16 cast had to clean her own room.
17 Bar maid charged me £3.90 for bud. When I questioned it was £3.70 I was told it was the carling at that cost.
18 light in bathroom gone so feels like showering in the dark.
19 cleaner saying I was slagging her off when she was drunk, after I was overheard by her boyfriend complaining about the dirty room. She wanted to take me outside to kick my head in.
20 No food as kitchen closed, yet advertised bed and breakfast.
21 The property takes £48 pound from your account before you get there. Which when booking doesn’t state and you end up paying £48 per night instead of £43.