ThePerfumeSpot.com Reviews 

7,426
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 5,177 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the very affordable prices, noting that orders are processed rapidly and shipped safely right to their door. Many consumers deeply appreciate the fantastic selection of authentic fragrances, making it simple to find wonderful classic favorites very easily. However, some reviewers were not happy with delivery service problems, explaining that packages occasionally went missing or were sent to the wrong address entirely. A few other people also felt that certain items featured an unusual scent or experienced severely damaged packaging during long transit.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the wide selection of authentic... See more

Delivery service

Clients share positive opinions on delivery service, noting that packages frequently arrive ahead of schedule... See more

Price

Consumers find price to be very satisfactory, consistently highlighting affordable costs and great deals... See more

Order

Reviewers highlight positive aspects of ordering, expressing satisfaction with the ease of the process and... See more

Quality

Customers had positive experiences with quality, highlighting that the items and perfume selections were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great prices and selection. Delivery is always on time in my experience. One definite plus ( AI or a real person , i have no idea) if there's a shipping delay or whatever, they let you know. Anymo... See more

Rated 5 out of 5 stars

Found a Cologne i really liked at a major retailer. Rather than buying it there i found it here much,much,much cheaper I also ordered my daughter a perfume for free shipping Both came quick packaged... See more

Rated 5 out of 5 stars

Love the convenience of shopping on line. Trying new scents and getting great deals on popular/favorite and new fragrances. Every perfume I have purchased has quickly become my new favorite!! Speedy... See more

Rated 5 out of 5 stars

My order arrived days ahead of time, but was delivered to the wrong address. They sent a photo of the delivered item so I could try to locate it, but when that did not work out for me they sent an imm... See more


Company details

  1. #17 of 57 best companies in Perfume Store
  2. #14 of 62 best companies in Cosmetics Store
  3. #13 of 34 best companies in Flavours, Fragrances and Aroma Supplier

About ThePerfumeSpot.com

Written by the company


The Perfume Spot is a trusted online retailer of 100% authentic designer and niche fragrances, beauty, and skincare — offering genuine, brand-name products at prices well below typical department-store retail. Every perfume, cologne, and beauty item we carry is sourced to be authentic, so you can shop with complete confidence. We've built our reputation on genuine products, fast shipping, and friendly service.

We specialize in authentic fragrances from the world's most recognized brands, timeless classics, and hard-to-find perfumes and colognes that many retailers no longer carry. With thousands of products in stock, we're committed to helping customers discover both their longtime favorites and new signature scents. Shopping is easy and affordable: enjoy free shipping on every order over $49. Orders placed by 2 PM EST on weekdays ship the same day and typically arrive within 2-6 business days, with a 2-day express option available when you need your order faster.
At The Perfume Spot, customer satisfaction is our top priority — which is why every purchase is backed by a hassle-free 30-day return policy for worry-free shopping. Browse our collections above, follow us on social media, and discover why so many customers choose The Perfume Spot for authentic fragrance, skincare, and beauty at unbeatable prices.
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Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7K reviews

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4.6

All reviews

(7,426)

5,165 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is not my first time ordering a…

This is not my first time ordering a product from your site. I FIND THAT YOUR PRICES AND PRODUCTS ARE Equitable to my purchasing power. However, the value and size of your product make a difference. Thank you for serving me and others during the faze of our economy. Thanks, God bless.

August 11, 2026
Rated 3 out of 5 stars

Body Lotion Ordered for a Gift

I ordered body lotion for a gift. The order arrived on time but the packaging was damaged; the lotion box had been crushed during shipment. The product seemed okay, and I did some remediation of the box prior to sending out the gift.

August 10, 2026
ThePerfumeSpot.com logo

Reply from ThePerfumeSpot.com

We’re sorry the lotion arrived with damaged packaging, especially since it was intended as a gift. While we’re glad the product itself was okay and you were able to make the packaging presentable, it should have arrived in better condition.

Based on your feedback, we are **reviewing the packaging process for this particular item**, as its size may require additional protection during shipping.

Thank you for bringing this to our attention, and we’re glad you were ultimately able to make it work for your gift.

Rated 3 out of 5 stars

Ease of selection

Ease of selection. I couldn’t contact a salesperson by phone!

August 11, 2026
ThePerfumeSpot.com logo

Reply from ThePerfumeSpot.com

We’re glad to hear you found the selection process easy, and we appreciate your feedback. We’re sorry you weren’t able to reach a representative by phone when you called.

Our phone support is available from 8:00 AM to 4:00 PM Eastern Time. Outside of those hours, our Customer Service team is available by email and will be happy to assist with any questions or concerns.

Thank you for shopping with us, and we appreciate the opportunity to serve you.

Rated 5 out of 5 stars

I have always been very happy with…

I have always been very happy with ThePerfumeSpot. My choice is an old favorite that I've loved for years Other sites discontinued mine because it is an old Classic and push new fragrances. I never have to worry with you. Plus the price is great! I always brag to my friends and they are also happy too! Thank you!

August 6, 2026
Rated 3 out of 5 stars

Not the best experience.

First of all, doubtless, the prices for the selection were exceedingly competitive. However, some of the packaging were visibly distressed and well-worn. And the overall packaging was woefully lacking in care. Lastly, the shipping carrier Amazon was painfully slow and lackadaisical to say the very least. Therefore, a rating of 3 stars is quite generous under these dubious circumstances.

August 6, 2026
ThePerfumeSpot.com logo

Reply from ThePerfumeSpot.com

We appreciate your feedback and are glad you found our prices and selection competitive. We’re sorry, however, that you were disappointed with the condition of some of the product packaging.

The product boxes are the **original manufacturer packaging**. If any arrived damaged or excessively worn, please send photos to our Customer Service team so we can investigate and address the issue.

We would also like to clarify that your order was **shipped via USPS, not Amazon**, and was delivered in **four days—four days ahead of the original “Get It By” date** provided with your order.

We appreciate your business and take concerns about the condition in which our products arrive seriously.

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