The Pod Block Ltd Reviews 

222
TrustScore 3.5 out of 5

3.3

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Rated 4 out of 5 stars

Ordered a couple times from the podblock and will definitely keep on ordering, some amazing flavours and most of the time great quality !!! I have encountered ripped or snus which has been dried... See more

Rated 5 out of 5 stars

Great customer service, loads to choose from… been stung and scammed by other sellers so great to find a reliable supplier at reasonable prices. Been using The Pod block now for a number of years. No... See more

Company replied

Rated 1 out of 5 stars

I have been waiting for 3 months for my order, no news, no way to contact them, everything I send to them fails to deliver. This is a scam everyone do not order anything from these guys.

Rated 5 out of 5 stars

I've just ordered from The Pod Block for the 1st time and I'm very impressed with the quality of service. Ordered 19th Oct received 21st Oct. I had to contact customer service after I had an issue wit... See more

Company details

  1. Electronic Cigarette Store

Written by the company

The Pod Block is a newly established business based inside of the United Kingdom. With one goal! To supply HIGH quality Nicopods (nicotine pouches).


Contact info

3.3

Average

TrustScore 3.5 out of 5

222 reviews

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3.3

All reviews

(222)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Scam

I have been waiting for 3 months for my order, no news, no way to contact them, everything I send to them fails to deliver.
This is a scam everyone do not order anything from these guys.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Best place to buy snus

Ordered 7 cans but they didn't have one of the flavours I ordered so they sent me 11 and delivery was really quick. great prices as well.

September 15, 2025
Rated 1 out of 5 stars

I don’t know how too really explain…

I don’t know how too really explain this I ordered it came to my country obliviously but I’ve now waited 2 weeks no update so I don’t know if they just sendt an empty boks or whatever neither did they answer to my emails don’t even know if they work they won’t send a new package or atleast the customer service. Contacted them on WhatsApp no they just said what seems to be the problem and I’ve said it so many times no reply this is fruad I want a new package.

January 17, 2025
The Pod Block Ltd logo

Reply from The Pod Block Ltd

Dear Jonathan,

We’re sorry to hear about your experience, but we want to clarify that we send all our items as per the order details on our website. We do not engage in fraud—our business relies on fulfilling customer orders.

For international shipments, delivery times can vary and typically take 2 to 4 weeks to arrive, depending on customs and local postal services. If your order hasn’t arrived yet, it may still be in transit.

Additionally, have you checked if nicotine-related products are legal in your country? If there are legal restrictions, this could be causing delays at customs.

We always recommend that customers email us first before leaving negative reviews so we can assist you in tracking your order. Please reach out again, and we’ll be happy to look into this further.

Best regards,
The Pod Block Team

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