theprinterstore.co.uk Reviews 51

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

found it difficult to get going being all by myself but managed it in the end...possibly the distance from the router didnt help!

Rated 5 out of 5 stars

Easy to navigate web-site, ordered two items and paid, got an e-mail to say one of the items not in stock and could we wait or did we want a refund. Refund requested and actioned immediately. Order ar... See more

Rated 3 out of 5 stars

I have always found the Printerstore to be good. They give a very fast delivery service and I have always been happy with them until this time. I have parcels delivered to a company and this time the... See more

Rated 5 out of 5 stars

Ordered printer cartridges on the afternoon and items were delivered the very next day. As we are a school it is critical that when printing ink expires we need it delivered fast. I phoned the custo... See more

Company details

  1. Business Services

Information provided by various external sources

The Printer Store is based just outside Cambridge with over 5 years experience of selling printers and consumables on-line. We offer free UK mainland delivery on all orders. Our knowledgeable staff will be able to give you all the assistance you need in choosing the right printer for your requirements with most products available for next working day delivery. All of our products are genuine items warranted by the manufacturer and sourced in the UK. We’re committed to providing the best products at competitive prices. If you are a public sector organisation or a charity we are pleased to offer account terms.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

51 reviews

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Rated 5 out of 5 stars

Very Good

Always very happy with the service and they always supply genuine consumables.

November 20, 2013
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Rated 3 out of 5 stars

HARDER TO FIND PRODUCT

I FIND IT HARDER TO FIND PRODUCTS NOW, WHEN YOU TICK SAY OKI THEN C5600 IT ONLY COMES UP WITH A COUPLE OF PRODUCT, THEN YOU HAVE TO TRY AND FIND THE ONE WITH ALL THE DRUMS AND TONERS ON
WHICH ALL TAKES TIME, WHICH WE DONT ALWAYS HAVE,
DELIVERY NEXT DAY HAS IMPROVED THOUGH

November 1, 2013
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Rated 3 out of 5 stars

Where are my toners?

I ordered three Oki toners on 21.8.2013 and still hadn't received them on 28.08.2013. We are desperately short despite ordering in good time. We phoned today and were told they would arrive by today. Still no sign of them.

August 28, 2013
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Rated 3 out of 5 stars

Performance could be better

I have always found the Printerstore to be good. They give a very fast delivery service and I have always been happy with them until this time. I have parcels delivered to a company and this time the parcel was not addressed to me but to just c/o the receiving compay. This meant they didn't know who it was for, had to open it and guess. Luckily they got the right recipient.

May 9, 2013
Unprompted review
Rated 3 out of 5 stars

The order was delivered late.

The order was not delivered on the next working day.
I chased the company two days later, I was told that the parcel would be with me between 11 and 12 but was delivered at 14:30 instead.

April 22, 2013
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

I ordered some oki drums from them and they arrived the next day. The service could not have been better and I would thoroughly recommend them to you.

March 13, 2013
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Rated 5 out of 5 stars

Cheap, quick delivery and great service.

Looked for an item, the Printerstore had it, at the best price. Free delivery and quick too, why not purchase from here? No problems at all, and it's not the first time I've purchased from the Printerstore either.

February 7, 2013
Unprompted review

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