TheRaceWorks Reviews 

613
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often noting items like caps and clothing are top-notch and well-made. Many consumers highlight the incredibly fast delivery, with orders frequently arriving next day or within a few days. Items are often well-packed and arrive in pristine condition. People appreciate the smooth ordering process, clear communication, and transparent tracking updates, making their overall experience very positive and efficient.

What people talk about most

Product

Clients share positive opinions on product quality and selection, often highlighting items like Porsche... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the super quick and... See more

Order

Reviewers highlight positive aspects of order, with many praising the ease and simplicity of the ordering... See more

Quality

Customers had positive experiences with quality, consistently praising the top-notch products and excellent... See more

Service

People report positive experiences with service, often highlighting the superb and excellent all-round... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Purchased for first time, using The Race Works on Sunday 7 Dec’25, Mclaren constructors winning cap, by Tues 9 Dec’25 via DPD it arrived. Very impressed with prompt delivery & comms updates as well... See more

Rated 5 out of 5 stars

Ordered Williams caps while at Silverstone for the British Grand Prix because the prices on the course were ridiculous. What amazed me was the speed with which the order arrived and very, very we... See more

Rated 5 out of 5 stars

Excellent all round service. Placed order and was updated with progress of the order continually. Using a reliable carrier (DPD) rather than another that shall remain nameless as Evri time I men... See more

Rated 5 out of 5 stars

I like trust, integrity, competence and quality of products when I buy from a business. I got it all from TheRaceWorks when I purchased my Sir Lewis Hamilton Silverstone Cap. I will never ever have... See more


Company details

  1. Sportswear Store
  2. Hat Shop
  3. Headwear Store
  4. Men's Clothing Store
  5. Motorsports Store

Written by the company

Shop this season's F1 collections including teams such as Mercedes, McLaren, Red Bull Racing, Aston Martin F1 and many more


Contact info

4.9

Excellent

TrustScore 5 out of 5

613 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(613)

301 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Requested a return five days ago and it…

Requested a return five days ago and it still hasn't been accepted. The item is sized very badly and no good to me and I want to return it but am being ignored. Not good service at all

July 24, 2026
Unprompted review
TheRaceWorks logo

Reply from TheRaceWorks

Dear Customer,

Thank you for taking the time to leave a review. We're very sorry to hear that you've been disappointed with your experience.

We've investigated this internally but, unfortunately, as your review doesn't include a name, order number, or any contact details, we've been unable to identify your return request.

We certainly don't ignore our customers, and if there has been a delay or an issue with your return request, we'd like the opportunity to resolve it as quickly as possible.

Please contact us directly at info@theraceworks.com with your order number or email address so we can locate your order and investigate what has happened. We'll ensure your return is reviewed as a priority and work with you to reach a resolution.

We look forward to hearing from you.

Kind regards,

Customer Service Team
TheRaceWorks

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Rated 5 out of 5 stars

Top service.

Ordered a cap from TheRaceWorks, arrived next day, quality product, very well packaged. Will be using again.

July 19, 2026
Unprompted review
Rated 5 out of 5 stars

Porsche Backpack.

The product that I wanted (Porsche Motorsport back pack) at a sensible price, delivered within a few days. The Ronseal of online shops.

July 18, 2026
Unprompted review
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Rated 5 out of 5 stars

Thank you

Thank you. Great product and a very good price and delivered within a few days

July 19, 2026
Unprompted review
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Rated 5 out of 5 stars

Superb service and products

This is the first time I've ordered from The Raceworks and I have to say the service was superb
Genuine products and fast delivery
Definitely recommend to any sports fans looking for great products
Thank you for the great service

July 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Would recommend

Competitively priced, genuine F1 merchandise. I ordered a limited edition Ferrai cap for my son that arrived promptly using DPD so I knew when to expect it. Will definitely use this website again. Thank you!

July 6, 2026
Unprompted review
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Rated 5 out of 5 stars

I like trust

I like trust, integrity, competence and quality of products when I buy from a business.
I got it all from TheRaceWorks when I purchased my Sir Lewis Hamilton Silverstone Cap.
I will never ever have any concerns about using this company in the future and will 💯 endorse them to new customers.

July 7, 2026
Unprompted review

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