TheRaceWorks Reviews 497

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the promptness of delivery and the high quality of the products, often noting that items arrive quickly and in excellent condition. Many people appreciate the seamless ordering process and the competitive pricing, making them likely to reorder. The service is frequently highlighted as top-tier, with efficient communication and helpful staff. However, some customers also noted issues with delivery tracking information being inaccurate or parcels being handled by different couriers than initially indicated. A few people experienced damaged items upon arrival or received products that did not match the expected sizing. There were also isolated instances where orders did not arrive at all.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency. Many... See more

Order

Users describe positive interactions with order. Customers frequently praise the easy and smooth ordering... See more

Quality

Consumers find quality to be positive. Many reviewers praise the high quality of items, such as shirts,... See more

Service

Reviewers express high satisfaction with the service. Customers consistently praise the excellent and quick... See more

Based on these reviews

Rated 5 out of 5 stars

I ordered a genuine Ferrari polo shirt for the Spa GP this summer. The item arrived next day in perfect condition and quality was top notch. I only paid for standard delivery but the shirt arrived n... See more

Rated 5 out of 5 stars

Purchased for first time, using The Race Works on Sunday 7 Dec’25, Mclaren constructors winning cap, by Tues 9 Dec’25 via DPD it arrived. Very impressed with prompt delivery & comms updates as well... See more

Rated 5 out of 5 stars

Ordered an aston martin hoodie that I didn’t like (whats with the oversized hoodie look these days?). Initial delivery was super quick- within 2 days, and when I thought the hoodie was mistakenly goi... See more

Rated 5 out of 5 stars

I had never heard of The Race Works before I bought from them, but they were the cheapest site for what I wanted and the items came promptly and were as described. This is particularly important as I... See more


Company details

  1. Sportswear Store
  2. Hat Shop
  3. Headwear Store
  4. Men's Clothing Store
  5. Motorsports Store

Written by the company

Shop this season's F1 collections including teams such as Mercedes, McLaren, Red Bull Racing, Aston Martin F1 and many more


Contact info

4.9

Excellent

TrustScore 5 out of 5

497 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Service, Great quality

Ordered a Williams F1 top after trying other sites and not being able to get the correct size. My Son was thrilled to receive this for his birthday delivered to his address and I was very pleased with the service. Got a bit of discount as a first time buyer which was an extra win. Will definitely use again.

April 14, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Double thumbs up for The Race Works!

I ordered a genuine Ferrari polo shirt for the Spa GP this summer. The item arrived next day in perfect condition and quality was top notch. I only paid for standard delivery but the shirt arrived next day. An easy and perfectly executed transaction. Double thumbs up for The Race Works!

April 15, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

TheRaceWorks

I purchased a Mclaren t shirt in a large size. The shirt was more like a 2XL. I had to return the shirt, I received a refund for my purchase but not the postage cost for the return. I included pictures of another t shirt in a large size for comparison, the new shirt must be at least 8" bigger than the comparison shirt. This is not down to different manufacturers. I am out-of-pocket through no fault of my own. I will not use this site again. ☹️☹️

April 16, 2026
Unprompted review
TheRaceWorks logo

Reply from TheRaceWorks

Hello Allan,

Thank you for your review.

We can confirm that a full refund was issued for your order, including the original delivery charge. However, the cost of returning the item remains the customer’s responsibility where the product is not deemed faulty.

We appreciate your comments regarding sizing and understand how this can be frustrating. In this instance, the item was not found to be faulty, so the return has been processed in line with our returns policy and the Consumer Rights Act.

As a gesture of goodwill, we also offered a 10% discount on a future order, which you chose not to take up.

If you would like to discuss this further, please feel free to contact us directly, and we will be happy to assist.

Thanks
Josh

Rated 5 out of 5 stars

Great

Great! Quick delivery and well packed, many thanks

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

I was very impressed with the race…

I was very impressed with the race works. The price was competitive for both my items and the delivery was prompt. The emails from the company are not over the top, but help build a picture of a a small business that is not only passionate about what it does, but cares about its customers. Great job.

April 12, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Happy customer

I am truly happy with my purchases and will definitely will be returning for more. Great quality for the price and smooth delivery.

Thank you

March 30, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great site for F1 gifts

Bought a cap for my dad’s birthday and he loved it! It’s a great site for finding fun F1 related gifts. Dispatched quickly and the item was perfect!

March 30, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

First time I have ordered from.this…

First time I have ordered from.this website and it was easy to use, they had what I needed a d it came within a few days of placing the order.
It was carefully wrapped and delivered in a good sturdy box ,so the hat was in good condition.
Would recommend and will use in the future

April 3, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look