The Ribbon Room Reviews 197

TrustScore 4.5 out of 5

4.6

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See what reviewers are saying

Rated 5 out of 5 stars

Love the ribbon room! It's my first go to when buying ribbon, it's very good value, they are extremely efficient and have lots of choices.

Rated 5 out of 5 stars

Great range of quality products, website is easy to use. Very good value for money, in fact , exceptional value compared to high street haberdashery shops. Outstanding customer service. Highly satisfi... See more

Company replied

Rated 5 out of 5 stars

Fast delivery. Bought 7 different ribbons and delighted with each one. Definitely recommend. P.S. Granddaughters were very impressed with the ribbons used to wrap their Christmas presents an... See more

Company replied

Rated 5 out of 5 stars

I love The Ribbon Room and all it's products and now being a customer for over six plus years reflects that. The quality is excellent on products, service, delivery and value you cannot better it. I a... See more

Company replied

Company details

Information provided by various external sources

The Ribbon Room is an online store that offers ribbons and bows for different occasions, being one of the best wholesale ribbons suppliers. If you want to buy ribbons in the UK, this is the store for you.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

197 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Love Love Love

Love the ribbon room! It's my first go to when buying ribbon, it's very good value, they are extremely efficient and have lots of choices.

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Not quite sure how this guys still in business, we ordered ribbon a while back for a wedding and had to email them as the ribbon wasn’t matching the description . The man is very rude, and has no idea how to give you good customer service. I’m sure he must be autistic (my 2 kids are) he doesn’t seem to have a filter and comes off extremely unpleasant and no idea of how to deal with people. There are plenty other places you can purchase ribbon, give this one a miss!

September 5, 2024
Unprompted review
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Reply from The Ribbon Room

Hi Lisa
We have searched all our records, orders, emails etc and can find no record of any order being placed by yourself.
Do you still have the order number etc from 7 months ago? If so please provide.

Rated 5 out of 5 stars

Delighted with purchase

Fast delivery. Bought 7 different ribbons and delighted with each one. Definitely recommend.
P.S. Granddaughters were very impressed with the ribbons used to wrap their Christmas presents and wanted details so they could do the same next Christmas..

December 11, 2024
Unprompted review
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Reply from The Ribbon Room

Many thanks for the review and delighted you like our service and ribbon quality. Thank you for your support,
😃👍

Rated 5 out of 5 stars

Absolutely beautiful tinsel

Absolutely beautiful tinsel, the colour is so vibrant, very fast delivery. Very happy with price, would definitely recommend. Thankyou.

November 30, 2024
Unprompted review
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Reply from The Ribbon Room

Thank you for the review. Delighted you like our product. 😊

Rated 5 out of 5 stars

Well Priced & Excellent Service

I ordered 1,600 metres of 25mm satin ribbon in 20 different colours at around 3pm on Monday and it arrived promptly on the following day. Also after extensive research they were the best priced UK supply I could find. So well priced and quick turnaround. Thank You!

June 24, 2024
Unprompted review
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Reply from The Ribbon Room

Thank you for your review. really appreciate you taking the time.
Orders received before 3.00pm we try to ship that day so our customers receive the ribbon as quickly as possible.
Great to hear you appreciate our service.

Rated 5 out of 5 stars

Amazing company super fantastic…

Amazing company super fantastic products and great prices service is very fast turnaround and always deliver on time 10/10 I highly recommend and tell all my friends 👍🏼❤️

April 11, 2024
Unprompted review
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Reply from The Ribbon Room

Thank for your orders and great review. Great to know you like our overall package. 👍

Rated 5 out of 5 stars

Great products and fast efficient…

Great products and fast efficient service. Easily recommended.
Thanks so much for all your help.

March 25, 2024
Unprompted review
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Reply from The Ribbon Room

Thank you for your orders and review. Great to know our products and service meet your needs. 👍

Rated 4 out of 5 stars

The ribbon is lovely

The ribbon is lovely, easy to work with, only thing is the postage cost more than the ribbon. So I would advise those who order to order a medium to large amount. That way the postage hike will not seem so bad.

March 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great Products!

Huge selection of ribbons. Had exactly what I wanted but also had an amazing range of colours, so I bought extra to stock up on!

Fast turnaround and delivery. Will definitely use the Ribbon Room again!

February 29, 2024
Unprompted review
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Reply from The Ribbon Room

Really good to have the feedback regarding our ranges. Many thanks for your orders and support.

Rated 4 out of 5 stars

Expensive delivery cost but good…

Expensive delivery cost but good quality product and quick efficient service

March 1, 2024
Unprompted review
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Reply from The Ribbon Room

Thank you for your review. With regard to delivery costs we tried normal mail and cheaper couriers and had many failures plus lost parcels. Having moved to tracked mail and parcels the failure rate is now minimal. Naturally the cost for the extra facility is more expensive.

Rated 5 out of 5 stars

Excellent customer service.

This was my first time ordering from The Ribbon Room. When my parcel arrived it had been damaged in transit, and one spool of ribbon was missing. I sent an email explaining this and The Ribbon Room posted a replacement out to me on the same day.

March 2, 2024
Unprompted review
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Reply from The Ribbon Room

Thank you for the review. When these accidents happen we look at details and act in a correct manner to ensure our high standards are maintained.

Rated 5 out of 5 stars

Great Quality Ribbon at Competitive Prices!!

This was my first time of ordering from The Ribbon Room and I admit I was somewhat apprehensive about doing so. I have previously fallen victim to a scam website which claimed to be UK based and didn't want this to happen again. I had never heard of The Ribbon Room and only came across them after doing a Google search for double sided satin ribbon. After toying with the idea of whether or not to order, I decided to go for it and I am sooooo pleased I did. The ribbon is great quality and very competitively priced and there are so many colours, widths etc. I was kept updated with the status of my order which arrived safe and secure within a few days. Thank-you The Ribbon Room. I will definitely order again when I need more supplies and I have already told my friends about the site at a local Hobbies Group that I attend. To anybody unsure about doing business with The Ribbon Room, I say go for it. YOU WILL NOT BE DISAPPOINTED!!!!!

February 21, 2024
Unprompted review
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Reply from The Ribbon Room

Thank you for the great review. Yes we can understand the problems with scams and great you have spread the word we are a genuine supplier.
Many thanks.👍

Rated 5 out of 5 stars

Very quick delivery

Came 2 days after ordering and was well wrapped. Can recommend.

February 21, 2024
Unprompted review
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Reply from The Ribbon Room

Thank you for your order and review. Pleased you like our service.👍

Rated 5 out of 5 stars

Beautiful rainbow ribbon 🌈

Beautiful rainbow ribbon 🌈 bought for my Granddaughter’s 5th birthday Unicorn cake 🧁🦄
A great price, excellent fast delivery and another amazing purchase from a fantastic company

February 22, 2024
Unprompted review
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Reply from The Ribbon Room

Thank you for your lovely review. Great that you liked our overall package of products and service. 😃

Rated 5 out of 5 stars

First order and very pleased

First order and very pleased. Delivered in quick time and good product.

February 15, 2024
Unprompted review
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Reply from The Ribbon Room

Thank you for the feedback. We pride ourselves on quality and service so your review helps us greatly.

Rated 5 out of 5 stars

Amazing site, wide selection and quick delivery

I had never ordered from The Ribbon Room before and was looking for lots of different coloured ribbons to wrap presents with. The site has SO many different colours, fabrics and length/width sizes i ended up getting 7 rolls of up to 25 meter ribbon for such an affordable price!! my new go to for all ribbon and have recommended to all my fancy wrapping friends!!!

January 21, 2024
Unprompted review
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Reply from The Ribbon Room

Thank you for your review giving your thoughts regarding our ribbons we offer. Also appreciated you passing our contact details to all your friends. 😊

Rated 5 out of 5 stars

I’ve used the ribbon room a numerous…

I’ve used the ribbon room a numerous occasions for a few years now and they have never failed to give a great response if I emailed and have always sent out my order promptly. Great little business would always highly recommend.

January 28, 2024
Unprompted review
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Reply from The Ribbon Room

Great to have the feedback that we are meeting your delivery requirements.

Rated 5 out of 5 stars

Collection of ribbons…

I just wanted a small amount of ribbons and this company appeared to fit the requirement. The delivery time was prompt and the goods were exactly what I had asked for at a very competitive price.
I will most definitely use this firm again and would recommend.
Thank you.

January 18, 2024
Unprompted review
The Ribbon Room logo

Reply from The Ribbon Room

thank you for the feedback regarding our product and service. Greatly appreciated.😊

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