The Safari Store Reviews 21

I've recently ordered a variety of safari clothing for an upcoming trip - and I've been impressed by Safari Store. When a minor issue arose, the staff were very quick to help. In an automated world, I found myself dealing with real, helpful people. My items arrived quickly and I'm very happy with them. A very good service all round.

Great support in any matters: payment, shipment! The really understand their business by attending the clients!

First order: shipping & packaging perfectly done. Quick delivery. Communication exchange with the team is excellent. And the quality level of the items ordered are just beyond my expectation. Amazing products. No doubt I will order again in case of needs. At last, I've found a great site for shopping Safari articles. So glad! Can't wait to use them on my African trip and even after. Thank you The Safari Store !

A perfect fleece.
The purchase online was easy, postage delivery was quick and the fleece fitted perfectly for me and my different experiences in Namibia.

Claire was so helpful in selecting the best items for our safari to Kenya. Good old fashioned customer service, great recommendations and most impressively not selling more than we needed. Many thanks indeed.

The Safari Store were so helpful! I placed a last minute urgent order and managed to get my order delivered the following day. Communication too was excellent throughout the process. Thank you The Safari Store. Tony

Clothes are perfect for safari, especially as we have a very tight weight restriction and the items are light. Customer service has been excellent and the guidance on the website is super-helpful.

The Safari Store had everything I needed for my safari. They provide a broad range of quality clothing and gear, and excellent customer service when I had questions about specific items I planned on ordering. The employees are professional, friendly and experienced. I would highly recommend purchasing from The Safari Store!

I recently overordered a safari suit and had to return one set unused. This company could not have been more helpful and responded to my request immediately.

In addition, the suit that I have bought is of the excellent quality and I look forward to using it on my trip to the Amazon. D Edsell

It is so rare these days to receive exemplary service. I had to exchange an item and the process was really straightforward. I was really impressed by the customer service I received from the Safari Store team. The products were great quality and perfect for my daughter’s safari holiday.

I got such good service BEFORE I bought anything, I wrote the following email to The Safari Store:
“Good morning you guys at The Safari Store and thank you for such a swift, comprehensive and informative reply. Your level of service to a potential customer is really quite outstanding”
Needless to say, I was equally bowled over by the service I got when I did buy quite a lot, all of which was top notch quality. There’s no point looking elsewhere.

I purchased a hat, shirt and duffel from the Safari Store for a trip to Kenya. Not only were they comfortable and functional, but I received plenty of compliments. Quality all the way.

I usually hesitate to make orders if they are not through amazon.I'm happy I trusted the safari store! Whatever question you have, there is a very prompt response. They send updates to follow your order.
They care for their clients and it's obvious!

I bought 8 items from the Safari Store and the quality was excellent, they were as expected and rapidly delivered. At a later date an issue emerged with one of the shirts I had bought and the Safari Store team could not have been more accommodating with how effectively and quickly they dealt with the issue. High quality customer service is a rare enough thing nowadays and this really stood out for me. I will definitely be a returning customer and will recommend them to friends.

The delivery to Germany was fast and went smoothly. The clothing is absolutely perfect for a safari, and the value for money is excellent. The sizes are described in detail, so everything fit perfectly for us. I can definitely recommend this shop.

Great selection of clothes and accessories for a safari. Staff were very prompt in dealing with queries. The alert for the arrival of out of stock items was very useful too. All in all one very satisfied customer.

Cheap made in China at premium prices, reviews on website are obviously restricted to those who make positive comments only.

The products are made in china and do not fit western bodies. The trousers, skorts and shorts are way too short in the body - not even half way between crotch and waist. Avoid.

Package never came, had to go without for our safari. When I contacted them for a full refund they tried to give me 1/3 of the amount back and cite some "policies" of theirs, and I had to escalate it to a dispute with my credit card company, which they continued to fight against.

Finally got my money back. Don't know if it's a UK thing but in the US we do have consumer protections against that kind of behavior. I would avoid ordering from here.

They have the best range of gear for safari available in the UK. Their descriptions are highly detailed and informative. Delivery is quick and plastic in minimal.

Transparency is everything. They say that if you want to return items you will pay for the postage. They have a choice, either they build this cost in for everyone (but you don’t see it) or they charge only those who return items. They make it quite clear that they charge you. I can’t understand why some reviews are upset about it after the event.