Thescotlandshop Reviews 

8
TrustScore 3.5 out of 5

3.6

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3.6

Average

TrustScore 3.5 out of 5

8 reviews

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3.6

All reviews

(8)

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Rated 5 out of 5 stars

Awesome customer service

Awesome customer service, my order was dispatched within an hour I placed it and arrived two days later. Packed in recycled materials with always polite communication from the store staff

June 27, 2022
Unprompted review
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Rated 1 out of 5 stars

Awful customer service

Placed an order which went missing? Eventually they sent me part of it but after several emails I still have not received a refund or replacement, will never use again and recommend you not to do so.
They are now ignoring me and I am thinking of reporting them to trading standards.

October 21, 2020
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers! I'm absolutely livid that this company have taken my money (in August!), been unable to fulfill my order (I only know this because I chased them by email) and have since not only failed to refund me but are not responding to any of my emails! I will be contacting trading standards tomorrow.

October 5, 2020
Unprompted review
Rated 1 out of 5 stars

Rip off. Becarefull don t use them it's a…

Becarefull don t use them it's a…

Becarefull don t use them it's a complete bad bad..... shop
Took nearly a month to get my delivery. When arrived I had two items missing.
I sent emails. But NO ANSWER.
I did t get my money back
Trading standards next .

September 29, 2020
Unprompted review
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Rated 1 out of 5 stars

Absolute rip not even worth a star

Wish I didn't even have to give a star , absolutely shocking i ordered from the scotland shop on the 13th September i got given a tracking number , same tracking number for 2 separate dispatch i spend 20 pound on the store and the tracking number given was for 2 boxes of fudge and not for any of the other items bought, I have emailed 4 times and received no response from them i tried to call the number and it says we don't deal with domestic deliveries over the phone i am really not happy these were gifts for people and I have been completely ripped off , I hope this review gets seen by enough people to avoid the same happening to others , absolute rip off shop !

September 25, 2020
Unprompted review
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