ThesisAI Reviews 6

Thesis AI is wildly overpriced for what it delivers, and the gap between the marketing and the actual product is staggering.
First, it costs a fortune. That alone would be tolerable if the service reliably produced what it claims to produce. It does not. Despite an explicit prompt and strict guidelines, it generated a 25,000-word document when I asked for 5,000–6,000. That is not a minor deviation; it is a fundamental failure to follow instructions. The result was utterly useless: bloated, unfocused, and impossible to work with in any meaningful way.
Even worse, the model pays zero attention to messages, edits, or corrective feedback. You can be as clear and prescriptive as you like; it simply regurgitates whatever it wants, regardless of what you request. That makes the entire workflow pointless, because there is no genuine iteration or refinement, only repetition.
The technical side is equally disastrous. The download function did not work at all, throwing error messages repeatedly even after multiple attempts at troubleshooting. The only way to retrieve the text was to copy and paste from Overleaf, which then left my document riddled with thousands of lines of code. Cleaning that up would take days, not worth it for what was supposed to be a draft/plan.
Finally, the “help” team does not reply. When the product fails and you cannot access what you have paid for, support silence is unacceptable.
WARNING: do NOT waste your hard-earned money on this awful product, you will regret it!

I am writing this review to warn others: Thesis.ai is a complete scam.
They withdrew six separate payments of US$26 from my bank card without my authorisation. I originally signed up for what was advertised as a single-use, pay-per-month service to help someone with a research paper. I approved ONE payment only (from 23 April to 23 May) and I have the single receipt to prove it.
Months later, when checking my statement, I discovered that Thesis.ai had continued charging my card every month without permission. These charges went unnoticed until September/October. As soon as I realised, I contacted them through their website to request a refund and to stop all payments. They refused the refund. They ignored my request to stop payments. They even continued charging me in November, despite my complaint.
There is no phone number, no real customer support, and no way to speak to an actual person. Their tool produces low-quality, often useless output compared to what they promise online. The entire setup feels deliberately designed to trap people into hidden recurring payments. I have now had to go through my credit card company to block them completely, as this is the only way to stop the unauthorised charges.
Please stay away from Thesis.ai.
They mislead customers, provide a poor-quality service, and take money without consent.
I am sharing this so no one else loses money to this fraudulent company.

I liked the result, but it wasn't exactly what I was looking for. I tried to contact you via Chat twice but I didn't get a response :(

As a student, ThesisAI.ai has been an absolute game-changer for me. I was struggling to organize my research and put my ideas into a clear structure, but this tool made the whole process so much easier. It helped me refine my thesis statement, improve my arguments, and format everything professionally. The AI suggestions were spot-on, and it saved me countless hours of stress. Thanks to ThesisAI.ai, I submitted my work on time and felt confident about the quality. I honestly don’t know how I managed before discovering it!

Overview: ThesisAI.io markets itself as an AI-powered assistant for drafting scientific documents, capable of generating up to 50 pages from a single prompt, with support for LaTeX, multiple citation styles, and integration with tools like Zotero. However, my experience with the platform, particularly at the Pro level subscription, revealed significant shortcomings that undermine its utility for serious academic writing.

Content Quality: The AI-generated content often lacks depth, especially for quantitative topics. It tends to produce repetitive text and fails to include essential elements like formulas or proofs, which are critical for rigorous scientific documents. For researchers needing substantive, discipline-specific analysis, the output feels shallow and inadequate compared to alternatives like Gemini or other AI writing tools.

Citation Issues: A major concern is the reliability of citations. The platform frequently generates citations that are either untrustworthy or outright fabricated, which is a critical flaw for academic work where source credibility is paramount. Additionally, the citation styles (e.g., APA, IEEE) often deviate from industry standards, requiring manual correction. The page-level citation feature, while promising, adds unnecessary complexity by generating excessive BibTeX entries, complicating the editing process.

Customer Support: Customer service is virtually nonexistent. Support requests typically go unanswered, and on the rare occasion a response is received, it fails to address the issue or requests additional information without follow-up. This lack of responsiveness is particularly frustrating given the platform’s paid subscription model.

AI Detection and Subscription Model: Despite upgrading to the Pro level, documents generated by ThesisAI are often flagged as AI-generated by detection tools like ZeroGPT, which could raise concerns in academic settings. The subscription model is misleadingly presented as "pay-as-you-go," but credits expire monthly, effectively functioning as a recurring subscription without clear disclosure. This lack of transparency feels deceptive.

Formatting and Technical Issues: The formatting of generated documents is often poor, requiring significant manual rework in tools like Overleaf or Word. The platform is also buggy—issues include failure to produce PDFs, incorrect citation system outputs, and an outdated Zotero integration that lists deleted libraries. In my experience uploading 54 PDFs via Zotero for a report, the results were functional but not significantly better than free alternatives like Gemini.

Marketing and Hype: ThesisAI has been heavily promoted by YouTuber Andy Stapleton, who appears to have been paid for endorsements. This raises questions about the platform’s credibility, as the advertised capabilities (e.g., seamless citation management and high-quality output) do not align with the actual user experience.

Conclusion: While ThesisAI.io offers an ambitious premise, its execution falls short. The shallow content, unreliable citations, poor formatting, and lack of customer support make it a risky choice for academic writing. Technical bugs and an opaque subscription model further diminish its value. For researchers and students, tools like Zotero, Scite, or even free AI models like Gemini provide more reliable and cost-effective alternatives. I would not recommend ThesisAI.io, especially at the Pro level, as it fails to deliver on its promises and requires significant manual effort to produce usable output.

Thesis.ai is hands down the worst and most disappointing website I have ever used. From start to finish, the experience has been nothing but frustration, deception, and wasted time and money. Their so-called "AI model" is a complete joke. It produces poor, incoherent, and unusable content that doesn’t help with any serious academic work. It’s clear that the AI behind their service is either extremely underdeveloped or just a fake front with no real intelligence behind it.

But the real problem starts when you try to cancel. The website has absolutely no cancellation option, no clear account settings to manage subscriptions, and no transparency whatsoever about how to stop the charges. As soon as you subscribe, they start charging your account every month without your consent, and there is no way to stop it directly from your user account.

I tried reaching out to their customer service multiple times via email — not a single reply. Their contact information is fake, and no one ever responds to inquiries. It feels like they purposely set everything up to avoid any form of communication. Even when I searched for other ways to contact them, nothing worked — the phone numbers are fake, the emails are dead, and there's zero presence of any legitimate customer support.

This is nothing but a scam designed to **trap people** into recurring payments while providing a service that is completely useless. I have wasted my money, my time, and my patience on this fraudulent site. I strongly advise anyone considering using Thesis.ai to stay far away. This company operates in bad faith, with no respect for customers, no ethical standards, and no intention of delivering on what they advertise.

If I could rate them zero or negative stars, I would without hesitation. It’s shocking that such a scam is still running online. Thesis.ai should be reported, banned, and shut down for good.

To anyone reading this: **do not fall for their lies and fake promises.** There are far better, more honest services out there. Thesis.ai is a complete fraud.