The Sports HQ Reviews 

4,033
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company, consistently sharing extremely positive feedback about their overall online shopping purchases. Consumers frequently praise the remarkably fast delivery services, noting that most orders arrive safely within just one single working day. Shoppers also appreciate the highly competitive pricing and exceptional product quality found across a wide selection of available sports equipment. However, some customers also noted minor inconveniences such as unexpected shipping delays, missing delivery tracking information, or occasionally receiving incorrect items. A few other people experienced specific product defects right after opening their packages or during their very first use.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the high quality and exceptional... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting prompt next-day arrivals and... See more

Order

People report ambiguous experiences with order, highlighting a mix of rapid deliveries and severe... See more

Quality

Reviewers consistently mention positive feedback about quality, praising the products as well-made and... See more

Price

Customers consistently note positive experiences with price, highlighting exceptional offers and rates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Umbrella pack plus golf balls I ordered delivered quickly and courteously. Umbrellas are fit for purpose and kept me well sheltered in a rainstorm. The advert might be confusing as it implied two co... See more

Rated 5 out of 5 stars

The company delivers very fast after ordering. Came within one working day. I was an annoying customer who ordered left handed golf clubs in error. Ed who deals with customer service provided... See more

Rated 5 out of 5 stars

Ordered RAM golf bag on Monday , £30 lower price than anywhere else , delivered Tuesday - product as described - all round brilliant service

Rated 5 out of 5 stars

It was a big risk for me to try new clubs without testing them, but as a 60 year old man who is a stroke surveyor, I felt that single length clubs would be the way to go which would be easier for me t... See more


Company details

  1. Golf shop
  2. Cricket Shop
  3. Fitness Equipment Store
  4. Furniture Store
  5. Outdoor Furniture Store

Written by the company

Selling a wide range of golf, cricket, fitness, home and leisure products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(4,033)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Golf bag online order

Ordered the golf bag online, at a great price for a what I wanted, but on checking the website over yhe next 4-5 days, it kept stating it was, in transit. The courier had no record of the tracking reference, so I connected SportsHQ. They said the bag had been lost in transportation, but offered me a golf bag in a different colour, which, when received, I actually preferred than my original colour choice. Delivery was quick, within 48 hours of sending out, so very pleased with the service, even after a bit of a sticky start initially. Well done and thank you SportsHQ.

October 7, 2024
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Rated 1 out of 5 stars

The shoes cleats dont fit properly

The shoes cleats dont fit properly
Lost 2 from each shoe on the first round
The actual shoe limits movement and are uncomfortable
I would avoid these shoes at all cost
Spend the extra on footjoy similar type boot

October 19, 2024
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Rated 1 out of 5 stars

Wouldn’t recommend this company

My order of golf clubs went missing in transit. The company said they would send another set, which also went missing in transit. I had to contact this company on numerous occasions before they responded. I requested a refund and purchased the same clubs elsewhere at a cheaper price with free delivery and received the following day..

September 23, 2024
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Rated 1 out of 5 stars

I haven’t received my order

I haven’t received my order. £64.99 was taken from my account. I contacted the courier company and they had no record. I contacted youselves many times and had no reply. The phone number you display is constantly off the hook. Extremely disappointed and ripped off!

October 7, 2024
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