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See what reviewers are saying

Rated 1 out of 5 stars

DO NOT BUY!!! They are taking money and not delivering. I’m in actual disbelief I have ordered numerous times from them in the past and never had an issue I ordered some refills back in April and h... See more

Rated 1 out of 5 stars

DONT BUY, FRAUDS, THIEVES!! WISH I HAD READ REVIEWS FIRST BUT HAVING PURCHASED PREVIOUSLY I STUPIDLY TRUSTED, $98 PAID TO THIN AIR THIEVING %#^ THEY DONT DESERVE ANY STARS!! SHOULD RUN A CLASS ACTION... See more

Rated 1 out of 5 stars

Disgraceful customer service! I am still awaiting an order from 17/4 that I didn’t receive. Thinking they were just running a little behind and order would arrive, I also placed another order on the... See more

Rated 1 out of 5 stars

Would give no stars if possible. Customer service is abysmal. No reply to emails, no answering of calls, after weeks of no contact, tried endlessly to contact company. After research, appeared many... See more

Company details

  1. Cleaning Products Supplier
  2. General Store
  3. Toiletries Store

Written by the company

Ditch the old dirty brush & clean easier with The Star Stick Zero Contact Cleaning Brush 🚽✨ Just Click, Swish and Toss! All you need is The Star Stick 🙌 ✅ Disposable brush heads ✅ Pre-loaded Antibacterial cleaner ✅ Click, Swish and Toss! Clean in 3 easy steps ✅ Cleans 2x better than regular toilet brushes ✅ Free Shipping on orders $35+ ✅ 30 Day money-back guarantee


Contact info

2.0

Poor

TrustScore 2 out of 5

182 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

It’s Hygienic and Fast!

It’s quick, which is awesome, coz who likes cleaning the toilet?! Also, I’ve found it as helpful and fast in the shower! Which is fab, coz again, who likes cleaning the shower?!

March 13, 2023
Rated 4 out of 5 stars

The idea and concept is great love it

The idea and concept is great love it
However one of my sticks doesn’t hold the head on and it releases during process ( faulty clip releases) I threw that in bin and replaced with shorter handle which certainly works fine I have now ordered three and love the idea for lazy teenagers

March 1, 2023
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Rated 3 out of 5 stars

I thought they would look a little…

I thought they would look a little nicer than they do. And they seem flimsy

January 31, 2023
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Reply from The Star Stick

Hi Kerry - Firstly thank you for taking the time to leave us a review and I'm sorry that you are not satisfied with the product quality. I'd love to make this right, if you could send us an email at info@thestarstick.com so we can replace your item. Thanks again and apologies for the inconvenience.

Rated 5 out of 5 stars

Fantastic product

Fantastic product, love the fact that I no longer have a toilet brush that the kids leave dirty. So much more hygienic and easy to use. I also love that I don't need separate cleaning products.

January 1, 2023
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Reply from The Star Stick

Thank you for taking the time to leave us a review, it means a lot to our team and business.

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Rated 5 out of 5 stars

I love my star stick

I love my star stick. No more rubber gloves or strong disinfectant smells.
I even use it on my vanity before I use it in the toilet.
Love how compact and how modern it looks in my toilet room.

December 7, 2022
Rated 5 out of 5 stars

Star Stick is the Best!

Love the Star Stick, really dislike conventional toilet brushes. The Star Stick is hygienic and also looks great. It’s slimline and discreet. I’d highly recommend it. Very happy with this purchase.

November 30, 2022
Rated 5 out of 5 stars

This product is amazing!

The product got to me in a great amount of time & im absolutely loving the Star Stick- so much easier & less disgusting than using the yucky brush- why hasn’t someone come up with this sooner? :)

October 21, 2022
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Rated 4 out of 5 stars

Worth purchasing

Much better than the gross old toilet brush, cleans really well and is decent value when compared to buying products separately.

Only gripe is the scrubbing part could be slightly more abrasive, it's a relatively soft sponge that could be a bit stiffer for more stubborn cleaning.

October 7, 2022

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