The TEFL Academy Reviews 

2,267
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 487 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the well-structured, easy-to-follow courses and intuitive platform, appreciating the flexibility to study at their own pace. Many people praise the high quality, comprehensive, and informative content, noting its practical examples and engaging presentation. Reviewers consistently report excellent customer service and support, with staff being helpful, responsive, and guiding them throughout their learning. However, some customers also noted minor areas for improvement, such as a desire for more video content and occasional inconsistencies in punctuation or spelling.

What people talk about most

User experience

Customers had positive experiences with user experience, finding the courses well-structured, easy to follow,... See more

Staff

Customers consistently note positive experiences with staff, highlighting the support team and teachers as... See more

Product

People report positive experiences with the product, highlighting its well-structured, comprehensive, and... See more

Quality

Clients share positive opinions on quality, consistently praising the courses as well-structured,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the support team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The UI/UX design of the TEFL courses were amazing! The website is easy to navigate and all the info you need are listed. The course provides ample videos demonstrating what an ideal classroom looks li... See more

Company replied

Rated 5 out of 5 stars

The course was well laid out structurally, explanatory, and attractively presented. Personally I found Unit 4 most helpful. Because I went to so many schools as a kid, I could only read simple sentenc... See more

Company replied

Rated 5 out of 5 stars

With The TEFL Academy, I had a very good experience and felt the learning process was very smooth. The lesson and units, course material, pace, videos, assessment and assignments were great. It really... See more

Company replied

Rated 5 out of 5 stars

I am extremely satisfied with this academy. The instructions and support provided at every level were incredibly clear and easy to follow, making the whole process smooth and fairly stress-free. It's... See more

Company replied


Company details

  1. Educational Institution
  2. Career and Education Provider
  3. Education Center
  4. Studying Center
  5. Training School
  6. Vocational School

About The TEFL Academy

Written by the company

The TEFL Academy

a world of opportunities
View all TEFL Courses

The TEFL Academy has leading EFL professionals working with us to provide the best TEFL courses available in the world.

There are many TEFL course providers operating internationally. With so much choice, and with such a vast amount of conflicting information available on the internet, it can be hard for prospective TEFL course students to make the correct choice.

Our TEFL course can be studied at two different levels, depending on your situation and plans for teaching. Both the Level 3 and Level 5 versions of our TEFL course aim to provide students with accurate information, skills and training to ensure they leave the academy with a sound understanding of teaching English.

The TEFL Academy specialises in TEFL courses and nothing else. TEFL is not only in our name, but it is also the backbone of our academy.

Get up to 60% off now

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(2,267)

453 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The online course was well written

The online course was well written, well constructed and professionally run. There was a good balance between online, automated assessment of understanding and real person assessment of the application of understanding. The one day face to face teaching was well run, meaningful and well integrated into the course. I found the 3 major assessments demanding and time consuming but they were helpful in applying and integrating the pedagogical principles being taught online and the feedback from a real person experienced in TEFL, was motivating and supportive.

May 7, 2026
Rated 5 out of 5 stars

Great experience with the TEFL Academy

The TEFL Academy, when it comes to its level 5 course, provides clear instructions, valuable materials, many practical exercises and is really value for money. I truly recommend it to anyone who wants to become a TEFL teacher.

May 4, 2026
Rated 5 out of 5 stars

An Effective Online Proffesional Training for Teachers

With a bit hesitation I enrolled the Level 5 course.But, I was gradually revived due to the way how lwssons ,insructions and unit tests are arranged.The way how units are arranged is really motivating.The interactive activities are not boring but interesting and they make us stay with the lessons.The amount of knowledge given is not excessive but quite adequate.I feel that average learner will feel quite comfortable in moving through the lessons.I reccomond this course for all perasons who are in the ESL teaching field.I agtually feel tha i had been very lat to follow the course .I would ahve done i lon time ago.So..no second thoughts.. dear clleagues take the TEFL certficate and you will be the winner.

May 4, 2026
Rated 5 out of 5 stars

Quality Program

The program itself was very educational, and it shows a quality structure to anyone taking the course. The Academy also assists those who have finished the program in finding new opportunities and options.

May 7, 2026
Rated 5 out of 5 stars

Well structured and rewarding

The self-paced lessons really worked for me. It takes discipline to stay on track but it’s worth it. Customer service always responds within 24 hours and is very helpful. I feel I have the tools to get started teaching.

May 4, 2026
Rated 5 out of 5 stars

Excellent TEFL Course

I completed my online TEFL certification and had a wonderful and compelling experience. The platform is incredibly user-friendly, but the real strength of this institution is the exceptional quality of the educational materials and the prompt, insightful feedback from the tutors. It’s clear they are dedicated to student success.

If you’re looking for a comprehensive and supportive environment to start your teaching journey, this is definitely the place to be!

May 7, 2026
Rated 5 out of 5 stars

Flexible, Practical, and Honestly Worth It

I honestly really loved this TEFL course. The self-paced setup was a huge win for me because I could stay consistent without feeling overwhelmed or like I was falling behind.

What I appreciated most was how practical everything was. The projects didn’t just test me on what I learned—they actually made me feel like I was in real teaching situations. A lot of online courses miss that, but this one didn’t. I felt like I was building real skills I could actually use, not just checking boxes.

Overall, it just felt very real and actually useful, which isn’t always the case with online programs. I’d definitely recommend it if you want something flexible but still prepares you for what teaching is actually like.

May 4, 2026
Rated 5 out of 5 stars

Top-tier course

Worth the money. I truly enjoyed the TEFL lv 5 , It has been a intensive and content-reach course. Moreover, the teaching methodology was aligned to my values; I wish I had teachers with this knowledge in my young years. Ultimately, I must say the assignment are not easy. Hard work is required.

May 4, 2026
Rated 3 out of 5 stars

I write a review again after the school…

I write a review again after the school decided to extend my enrollment without paying a fee, that is actually really appreciated.

My advice is to always make sure about the time you have to finish the course or the assignments, because you won't get any email about enrollment expiration or something like that.
So, be careful.
The three stars are because this course alone is not enough to really understand how to teach to young learners, but it is a good start.

I would have loved to receive a true feedback. I got a good grade without comments after only two days I had submitted my work, which is good, but still I would have appreciated a true feedback... Like, the good points, points to improve etc.
Nothing. But anyway, thank you for making me finish the course.

May 4, 2026
Unprompted review
The TEFL Academy logo

Reply from The TEFL Academy

Thanks for your feedback, Anna. Although it is standard that our students are sent email and text notifications of their upcoming enrolment expiry, it does seem that due to a technical error, this did not happen in your case. For this reason, we did waive the usual fee. I am glad to hear this result was satisfactory to you.
In regard to your feedback about the course itself, although I have forwarded your comments to the Academic department, it should be noted that this course is sold as a top up course, and as such, is designed to be an added extra for those who have already completed a Level 3 or Level 5 TEFL qualification, rather than a standalone qualification to fully teach English.
I am sorry to hear you could not find your assignment feedback. I have logged in and can see that feedback was provided. I have now sent a request to our Student Services department to guide you in finding your assignment feedback on the site, but if anything else is needed, please do not hesitate to reach out directly.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look