The Test Centre Reviews 

871
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly staff and the fast, efficient service provided during every visit. Many people also appreciate the straightforward online booking system, convenient opening hours, and completely honest testing without hidden agendas. However, some people mentioned that minor delays or brief scheduling adjustments could occasionally happen when the centers were operating at full capacity. Reviewers often note that comfortable waiting areas, progress tracking screens, and clear updates help make these short pauses entirely manageable and stress-free. Visitors consistently note the great location and express their intention to return for future appointments.

What people talk about most

Service

Users describe positive interactions with service, highlighting the quick, efficient, and professional... See more

Staff

Customers consistently note positive experiences with staff, describing them as welcoming, professional, and... See more

Booking process

Clients share positive opinions on booking_process, highlighting that the online system is straightforward,... See more

Location

Customers had positive experiences with location, highlighting that facilities are very convenient to access.... See more

User experience

Reviewers express high satisfaction regarding the user experience, highlighting a reliable and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service. Friendly manager & staff. The car developed a problem (nothing to do with the MOT) which the lads who work there set about fixing in their own time (after centre opening hours).... See more

Rated 5 out of 5 stars

Easy booking online. Also option to make account for updates and reminders for future mots. Great customer service helpful desk staff. Waiting area in reception also a screen with car time of how lon... See more

Rated 5 out of 5 stars

Have been regularly using the Centre for several years for family cars and motorhome. It's normally easy to get an appointment that suits me, and the team have always been welcoming and profe... See more

Rated 5 out of 5 stars

I have been using the Test Centre for the past 10 years or so. They are honest in checking my car and doing the MOT as I have been to some other places where they will just say the wiper blades need c... See more


Company details

  1. Education & Training

Information provided by various external sources

Here at The Test Centre we value customer service above all else. We have a team of highly trained MOT testers and an excellent reputation. The Test Centre in Deptford is the busiest MOT Testing station in the UK. We have MOT Testing stations in Deptford (London), Dartford (Kent), and in Rochester (Kent). Our goal is to be efficient, friendly and courteous, and to make every customer's MOT test a fair and unbiased experience! Here is how we do it... No Pass, No Pay: As a commitment to unbiased MOT testing, we won't charge you if your vehicle fails its test. No Repair Work: We only do MOTs. We don't offer repair work so we have no reason to fail your car. We are 100% unbiased, highly skilled and committed to customer satisfaction. For more information or to book an MOT, call the team on: Rochester, Kent: 01634 505 001 Dartford, Kent on 01322 907 001 Deptford, London on 0208 691 9827


Contact info

4.9

Excellent

TrustScore 5 out of 5

871 reviews

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4.9

All reviews

(871)

134 reviews in the last 12 months

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Rated 5 out of 5 stars

Regular Visitor with family vehicles...

Have been regularly using the Centre for several years for family cars and motorhome.

It's normally easy to get an appointment that suits me, and the team have always been welcoming and professional.

When I have had a fail, I been offered advice as to the best way to proceed (the centre doesn't offer repairs), so I have been able to quickly process a repair and arrange a retest.

Nice to have confidence that the work is required, rather than a revenue generation opportunity.

Highly Recommended!

August 15, 2026
Unprompted review
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Rated 5 out of 5 stars

I highly recommend the Deptford centre

I highly recommend the Deptford centre, Ali was very knowledgable and was able to manually fine tune my beam angle to the legal standard, he went the extra mile to make sure I was safe on the road and I'll be looking to return next year.

July 20, 2026
Unprompted review
Rated 5 out of 5 stars

Rochester Test Centre

I have used the Test Centre in Rochester for the last 4 years. Always friendly and helpful . I will not use anyone else. Very convenient as i work just around the corner so i can drop of and pick up when ready. Easy to book online . So all good many thanks . See you next year .

July 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Best MOT testing centre in the SE London

After a terrible experience at a local garage which failed our car's mot with a list of faults which we found out that was not needed when seeking another quote from a different garage, a friend recommended ThecTest Centre and we've brought both our vehicles to thus garage fir almost 10 years and appreciate their mechanics' honesty and integrity. Will be using them again and again without a doubt!

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

Been using ever since they did the ULEZ…

Been using ever since they did the ULEZ test on my motorbike 3 years ago.
Super friendly very organised and always great to deal with. They have plenty of times available 7 day a week. I now take all my bikes and my car there.

July 25, 2026
Unprompted review
Rated 5 out of 5 stars

MOT Service

First time visiting/doing an MOT on my car and the service was quick and efficient. The staff were friendly also

July 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Renault Megane

Great experience have used them 3 years running never had a problem staff are great especially the beautiful young lady on reception, very quick no hanging around and a nice place to wait while your having the MOT done. Would definitely recommend to all.

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

Very slow service and few checks completed

Very slow service. Even although I was booked in at 8.30am car was not taken into bay until 8.45am. and engine left idling for ages whilst engineer wandered off. I was in bay on seat watching this incredibly slow process. However all of a sudden the mot was complète and passed with all the normal checks not having been completed. Worrying.

July 11, 2026
Unprompted review
Rated 5 out of 5 stars

A really reliable place to take your car for its MOT

Ive been to The Test Centre at Deptford twice now both times I was extremely impressed at how professional and efficient they were. I recently had some work done to my car by a official dealership and was told that the front brake pads and discs were in urgent need of being replaced. I thought this was strange as I had only had the pads change some 9 months before and my milage is very low. I took my car back to The Test Centre at Deptford and explained the situation and the lovely helpful lady in reception Natasher asked Kwemi to take a look. He very kindly showed me the pads and discs with a torch and confirmed my suspicion that the brakes still had a good amount of wear left. Thankyou so much both of you. I would recommend anyone to use this test centre as my experience has always been positive with them.

June 25, 2026
Unprompted review
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Rated 5 out of 5 stars

The ease of booking

The ease of booking, dropping off and the fact that you don’t pay unless it’s a pass, provides all the reassurance needed that your car is being legitimately tested. I cannot recommend the Test Centre highly enough.

July 6, 2026
Unprompted review
Rated 5 out of 5 stars

First time user.

First time user.. Easy booking and received reminders. Reception staff polite and friendly. Car was taken in at appointed time, unlike other places where you have a timed booking and not seen til 30 minutes later.
MOT tester explained the 2 advisories.
Would certainly use again and was offered a reminder for next year. Would highly recommend.

July 4, 2026
Unprompted review

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