Really needed 10 T-Shirts printed front and back quickly and he delivered exactly that. Ordered on Monday, sent out for delivery same day and delivered, no problems. Cast and crew of play were thrille... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The company worked incredibly hard to ensure that our product was perfect for us and they did they absolutely did!! The process was so quick and helped ahead of or first ever Wollaston School Memori... See more
I ordered some bespoke T Shirts with only an idea of what I wanted printing on them. Jordan sent me his artwork to approve which was almost perfect. After a minor tweak it was absolutely perfect. T... See more
After being let down by another supplier at the last minute, I contacted Jordan in the hope that he could help turn around an urgent t-shirt print. The service received from that moment on was just... See more
Company replied
Company details
Written by the company
The T Shirt Man is a UK-based custom garment printing business established in 2006. For nearly two decades, we have provided reliable, high-quality garment printing services to businesses, organisations, and individuals across the UK. We specialise in fast-turnaround production of printed and embroidered garments, including T-shirts, hoodies, polos, workwear, and promotional clothing. Our in-house capabilities include DTF printing, screen printing, embroidery, and vinyl, allowing us to select the most appropriate method for each project to ensure consistent quality and durability. Our reputation has been built on dependable service, clear communication, and the ability to deliver to tight deadlines. We regularly support clients with time-sensitive orders, repeat production runs, and large-scale requirements, providing confidence that projects will be completed accurately and on schedule. We work with a broad range of clients, including SMEs, corporate organisations, hospitality groups, events, sports teams, schools, charities, and national brands. Every order is approached with the same attention to detail, whether it is a small batch or a high-volume production run. As an established independent business, we take pride in long-term customer relationships and repeat partnerships. Our approach is straightforward and professional: offer honest advice, maintain high production standards, and deliver exactly what has been agreed. If you are looking for a UK garment printing partner with proven experience, strong operational processes, and a track record of reliability, The T Shirt Man provides a trusted, professional service you can depend on.
Contact info
13 Penhale Road, PO1 5EE, Portsmouth, United Kingdom
- 02392 984 667
- info@thetshirtman.co.uk
- www.thetshirtman.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
5 stars
Really needed 10 T-Shirts printed front and back quickly and he delivered exactly that. Ordered on Monday, sent out for delivery same day and delivered, no problems. Cast and crew of play were thrilled with the result and love them. Would definitely recommend, thank you 💜
Quick friendly professional service and…
Quick friendly professional service and went above and beyond to deliver. Great job guys 👍🙌🙏
The Company worked incredibly hard to…
The company worked incredibly hard to ensure that our product was perfect for us and they did they absolutely did!! The process was so quick and helped ahead of or first ever Wollaston School Memorial Game!
Thank you to Jordan and the Team!
Bespoke T Shirts with super quick delivery
I ordered some bespoke T Shirts with only an idea of what I wanted printing on them. Jordan sent me his artwork to approve which was almost perfect. After a minor tweak it was absolutely perfect. The T shirts arrived two days later. The speed of delivery and quality was quite remarkable.
Christmas is saved
When another supplier let me down and couldn’t get my son’s Christmas presents to me in time, thetshirtman stepped up and designed, printed and delivered T-shirts and a hoodie to me in a matter of days! ⭐️⭐️⭐️⭐️⭐️
Nobody has time to debate defective goods
I ordered three t-shirts for express delivery. I chose this printer over another because I thought they looked more professional.
Two of the three t-shirts arrived unusable. One had smudged and burned print across the front and the other, we discovered that the team printed the design with the printer's crop marks. I would have easily sent another file if they had an issue with the format. Crop marks are standard practice for printers. As this was an express order, we were greatly let down by the poor standard of items that arrived and ended up losing money in the process. Then when I requested a refund showing photo evidence, the staff member has spent 3 days of emails going back and fourth trying to avoid issuing the refund and offering a reprint which is no good when we needed the items on Saturday, not this week. After much insisting on the refund and expressing that I want to move on, the rep has now said he has processed a refund for just the item that was smudged and burnt. I find this greatly disappointing that i've now lost my money and missed my deadline with no customer service quality present. When you have produced non usuable goods, refund is the only option. That's respectful and morally correct. Avoid. Nobody has time for debating defective goods. The lack of accountability from the team is quite worrying. This could have been the start of a great partnership for last minute orders, instead I have only experienced a continued loss of time and money!

Reply from The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Outstanding service, as always
Jordan has provided printed charity t-shirts of exceptional quality for my 60 Sixth Form students and staff within 24 hours. Incredible service, as always, from the T Shirt Man. They never fail to go over and beyond to help.
Beautiful work and courteous, fast service!
I reached out the T-Shirt Man with a request for a single t-shirt and a timeframe and they met all my needs. Any queries I had they answered promptly, politely, and provided all the info I needed. The end result - a beautiful t-shirt done exactly like I wanted and one I will re-order as merchandise for my brand.
Great work, great customer service, great local company!
Excellent customer care
Great service! Very supportive and provided excellent customer care throughout. Happy with the order. Highly recommend!
Excellent Service
Had a late request put in on a Friday but didn’t realise they were closed for maintenance, I got in a bit of a panic and contacted straight away and spoke to Jordan who was very responsive and quick to find a resolution with me. Will definitely be using again in future! Customer service is second to none. (:
Superb service from Jordan and Team…
Superb service from Jordan and the team, great quality, true next day delivery. Many thanks, I’ll recommend you!
UNBELIEVABLE SERVICE! 24 HOURS ORDER TO RECEIVING!!
Absolutely outstanding! when they say next day delivery they really mean it. Needed custom made t-shirts for an event this weekend with both picture and text elements. I put the order through on Wednesday morning around 0900 am, and contacted the team via telephone 2 minutes later. they had already received it and actually called me by my name before i could even introduce myself... thats how on the ball these guys are! I explained i needed the shirts by the next day and they said no problem. they called me back a few hours later to check about sizes and the details of the order. The Tshirts arrived at 0930 the next morning! bang on 24 hours from the order being put in. I live in Manchester, 4-5 hours drive from where the t-shirts are made, so they really can get it done no matter where you are. So appreciative of their service and will highly recommend. T-shirts of good quality and printing equally so. Will be back for more soon!
Next day custom t shirts arrived - brilliant service!
I rang on the Friday morning for custom t shirts that needed to arrive for an event by Sunday. After the call, an invoice was sent and paid, quantity and address was confirmed, and on Saturday afternoon, the t shirts arrived! A brilliant product/service and would recommend to anyone, will definitely be using again.
Really responsive and helpful
The TShirtMan produced some tees for a client on a really quick turnaround which were great quality. Just as importantly they couldn't have been more helpful. Highly recommend.
Bad experience - use another company!
I bought 2 custom t-shirts off TheTshirtMan. When they came, the image was much smaller on the t-shirt than the one I made and it looked very different to the mock-up on the website. I got in touch with them about it, and from start to finish the customer service was very poor. The emails were poorly written, with just a couple of sentences written (no Dear... X or email signature in any way - it seemed like a child wrote it). They initially didn't want to refund me and then started ignoring my emails, I had to chase them several times. They then finally agreed to refund me but would not refund the postage costs even though the items were not as described/ faulty (which by law they have to do). They are now ignoring my emails again. I said I want to make a complaint - it was ignored. I think I am going to have to escalate it to Trading Standards and my bank to get the money back. I would never use this company again.
Edit: The response by TheTshirtMan is a complete lie. I sent many, many emails to them trying to sort this, I never refused to send the T-shirts back I was waiting for them to agree to refund postage costs first, and they only agreed to refund in full including postage costs when I emailed them TWICE more reminding them of the law and then stating I would escalate it to Trading Standards. And my initial email to them provided pictures of the mock up AND the t-shirts which were printed wrong (which I then sent a few more times to them) - so it is an absolute lie that I did not provide evidence they were done wrong. The lies continue with this company.

Reply from The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Outstanding service
I ordered a branded work tshirt with our logo on the front and back, and the whole experience with The tshirt man was spot on. The team responded quickly, the artwork was sorted with zero hassle and they managed to get the finished shirt to us the very next day. No fuss, no chasing just brilliant service all round. Really impressed and will definitely be using these guys from now on. Thank you! Regards Bear Watch

Reply from The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
We needed a quick turnaround for some…
We needed a quick turnaround for some printed T shirts and we didn’t have any artwork designs. Jordan took our order and provided us with great proofs in no time at all. I could not believe how quickly the T shirts were made up and dispatched to us. Great quality product delivered at lightning speed, very impressive.

Reply from The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Unbelievable service from Jordan!
Unbelievable service from Jordan! We were let down by Royal Mail and had no T-shirts for our charity Event on Saturday. In desperation I tried Thetshirtman and within 4 hours they had processed the order from start to finish and I was able to collect our shirts!! Really saved the day, great quality product and price as well. Absolute Legend!!

Reply from The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Knaresborough Bed race for charity
It's always unknown what kind of result you will get with t-shirt printing, but these were top notch quality from a printing perspective and the garments were also really good. Jordan and team turned them around in super fast time and the delivery was spot on too. High five.

Reply from The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
Fantastic and fast delivery

Reply from The T Shirt Man | Next Day T Shirt Printing & Custom Hoodies
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.



