The Wood Look Reviews 

715
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers overwhelmingly had a great experience with this wonderful company. Customers frequently praise the stunning craftsmanship, lightweight comfort, and beautiful presentation of the wooden watches received for weddings and birthdays. People also note the exceptionally fast delivery, responsive service, and smooth ordering process that make purchasing memorable gifts completely effortless. However, some people mentioned minor product details, such as needing watch link adjustments for smaller wrists or experiencing readability challenges in dim lighting conditions. Consumers deeply appreciate the overall product quality and unique personal touch provided by the family workshop, though these occasional considerations remain helpful to keep in mind.

What people talk about most

Product

Customers expressed great satisfaction with the product, frequently highlighting the stunning craftsmanship,... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the stunning and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting very fast dispatch times... See more

Order

Clients share high satisfaction regarding the order, highlighting the quick and easy online process alongside... See more

Service

Consumers find service to be exceptionally satisfying, frequently highlighting prompt delivery and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great quality watch and very special that had it engraved along with a matching bracelet for our wedding day. Amazing how they are made and very lightweight and comfortable when wearing. Love the comp... See more

Rated 5 out of 5 stars

The ordering process & delivery was very efficient. The watch looks amazing in a beautiful presentation box! I ordered the Edinburgh watch for my husband, who has a love of watches & woodwork. So the... See more

Rated 5 out of 5 stars

I thought these watches looked good , but they were so much better than expected. The craftsmanship of the watch is beautiful, the engraving made it an extra special gift for the occasion. Complete... See more

Rated 5 out of 5 stars

Easy ordering process, fast processing of order meant hubby got his new watch super quick and we live in Australia! Quality of the watch is great and looks just like on the website. Thankyou very much... See more


Company details

Written by the company

The Wood Look provides a unique range of wooden watches that leave a lasting impression. Our commitment is to sustainability and affordability.


Contact info

4.8

Excellent

TrustScore 5 out of 5

715 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(715)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

These guys are great!

These guys are great!
I made a spelling error on my order.
They responded to me before they were even back at work (on holiday)

Good quality & absolutely beautiful

July 1, 2024
Rated 5 out of 5 stars

Amazing product

Just so easy to order - continued contact from purchase to delivery. Item is unique gorgeously made. Have already passed company details to several people.

July 1, 2024
Rated 5 out of 5 stars

Beautiful bespoke product

Fabulous product, really quick turn around time. They were really good at communication and we got beautiful bespoke wooden leavers medals for our forest school nursery.

July 1, 2024
Rated 5 out of 5 stars

Absolutely love these watches

Absolutely love these watches, The workmanship that goes into the watch is outstanding. The watches are presented in a lovely wooden box. Both Husband and Son have had compliments. The best part from me is you can have them engraved with a personalised message which gives it that extra special touch. Absolutely stunning gift to give someone

June 10, 2024
Rated 5 out of 5 stars

Fantastic quality gift

Fantastic quality gift, really well received gift. I bought one for my Dad and one for my partner and both are very happy with them. Dad was very pleased with his as it was different and interesting. Really grateful for these amazing gifts and the personalised engraving on the back made them even more special.

June 5, 2024
Rated 5 out of 5 stars

Efficient

Efficient, courteous and professional communication and service. Product purchased was received in a timely manner. Packaging of product is very presentable, attention to detail makes the difference. Craftsmanship of watch is top notch and makes a contemporary, modern, yet classic rich gift. Highly recommend browsing through for great personalised gifts. Great experience from start to finish. And we give something back. Plant a tree

May 23, 2024
Rated 5 out of 5 stars

Great customer service

I had a watch with engraving bought for me as a present.
The watch required mending and all of the necessary parts were sent out immediately.
Fantastic customer service!
And I love my watch!

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely item

Lovely item, my partner was thrilled with the wooden watch . Questions I had were answered promptly by email, a fantastic item and service, I will ordering again. Thankyou

May 2, 2024
Rated 5 out of 5 stars

Watch arrived a few days after…

Watch arrived a few days after ordering. Comes in a nice box with the tools to change the strap size. Very easy to do and looks like a good quality watch. Very pleased with it and yhe process will definitely be using again.

May 2, 2024
Rated 5 out of 5 stars

What an impressive watch!

Read all the reviews to find the best wooden watch for a special 70th birthday present and I wasn't disappointed the watch was beautifully made.
My friend loved it.

May 2, 2024

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