Wrong Shop Reviews 

23
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Lovely and fun website. Beautiful and big selection of prints with great quality. At first i was a bit skeptical regarding shipping after having several bad experiences with ordering from the UK sin... See more

Rated 5 out of 5 stars

I think The Wrong Shop offers a fantastic and affordable way to brighten up any wall. Printed on heavyweight paper with beautifully vibrant colours, the work feels and is genuinely premium. As my hom... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered several times from the Wrong Shop and the prints have always exceeded my expectations. The quality of the paper, the intensity and sheer depth of colour in the works shows how much effort... See more

Rated 5 out of 5 stars

I have purchased several pieces from the wrong shop over the years. 4 prints from Natalie du Pasquier and 2 Albers prints. All excellent quality. I have already recommended the shop to others and will... See more


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4.6

Excellent

TrustScore 4.5 out of 5

23 reviews

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4.6

All reviews

(23)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Would recommend 5/5

Lovely and fun website. Beautiful and big selection of prints with great quality.
At first i was a bit skeptical regarding shipping after having several bad experiences with ordering from the UK since Brexit but everything went smooth and fine. Customer care was reliable and helpful and responsive.
This was my first time ordering and will order again, i can only recommend!

September 11, 2026
Unprompted review
Rated 5 out of 5 stars

I don t buy prints usually but these are originals

I love their selection of prints, am a repeat offender. Especially the Albers re-edition is very dear to me, the colours are wonderful and the paper quality is exactly right. Plus their customer service deserves it‘ s name, a problem i had was quickly brought to a satisfying outcome.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer care

Had an issue with the delivery, and the Wrong Shop customer service team were amazing, took care of everything and communication was great at all times. (It's so nice to talk to actual human beings and not bots, too!)

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Wrongshop is so Rightshop

Absolutely love Wrongshop – where else can you get a Martin Parr print at such a good price point? Excellent quality of print, well packaged and promptly delivered.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Beautifully made prints and truly special artworks

I’ve ordered from The Wrong Shop several times now and every experience has been excellent. The posters are beautifully produced, the artworks feel truly unique and the framing is always perfectly accurate and high-quality. It has become my go-to place for posters and small artworks.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Beautifully curated works and a perfect buying experience

I had an excellent experience with The Wrong Shop. I purchased several works by Bouroullec, Charpin, and Bertjan Pot, all of which arrived in impeccable condition. Shipping and the entire ordering process were flawless. I’m extremely happy with the artworks and how well the individual pieces work together as a curated selection. If you’re looking for a thoughtfully curated collection of contemporary artists and works, The Wrong Shop is the right place. I would definitely buy from them again.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Good quality

I have purchased several pieces from the wrong shop over the years. 4 prints from Natalie du Pasquier and 2 Albers prints. All excellent quality. I have already recommended the shop to others and will continue to do so!

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and even better product.

I think The Wrong Shop offers a fantastic and affordable way to brighten up any wall.
Printed on heavyweight paper with beautifully vibrant colours, the work feels and is genuinely premium. As my hometown is Tenby, I couldn’t resist choosing the Martin Parr photograph. The customer service team were excellent and responded quickly to any questions I had. Great service and even better product

December 15, 2025
Unprompted review
Wrong Shop logo

Reply from Wrong Shop

Thank you so much for your wonderful review! We’re delighted to hear how much you enjoyed the print and that our customer service team could help along the way. It’s great to know the Martin Parr photograph has found a home in Tenby — thank you for your support!

Rated 5 out of 5 stars

Quality of info was great

I had a few queries and the information provided on the artists and artworks was great in answering them! I purchased the Spectral Nation SP03 after viewing the excellent video detailing their process. Would purchase again!

January 2, 2026
Unprompted review
Wrong Shop logo

Reply from Wrong Shop

Thank you for the great review! We’re glad the information and video helped and that you’re happy with the Spectral Nation SP03. We’d love to see you again.

Rated 5 out of 5 stars

WrongShop

Speedy and efficient Very Happy with my framed print. Thank You!

December 16, 2025
Unprompted review
Wrong Shop logo

Reply from Wrong Shop

Thank you so much for your 5-star review! We’re really pleased to hear you had a great experience and truly appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Loved my print

Loved my print, came very well packaged and impeccably framed, would definitely purchase again

May 23, 2025
Unprompted review
Wrong Shop logo

Reply from Wrong Shop

Thanks for the lovely 5-star review! We’re delighted you’re happy with your order and really appreciate your support.

Rated 4 out of 5 stars

Beautiful & high quality prints

I’ve ordered from this shop before and have loved the prints — the quality and design are beautiful, which is why I felt comfortable ordering again. Unfortunately, this time I ran into a delivery issue, as my print was never delivered. Initially, the shop did not want to issue a refund because the item had not been returned.

However, the manager later reached out to me, explained the situation, and offered a full refund. I truly appreciate the follow-up and the effort to resolve the issue. Things happen, and what matters most is how a business responds - in this case, they made it right (they even offered a free poster for the delivery troubles). Because of that, I would consider purchasing from them again.

August 14, 2025
Unprompted review
Wrong Shop logo

Reply from Wrong Shop

Thank you so much for your kind and thoughtful review. We’re really sorry for the delivery issue, but we’re glad we could make things right. Your understanding and continued support mean a lot!

Rated 1 out of 5 stars

Poor Customer Service / Returns Process

Sadly I have not had a good experience with their customer service. I ordered the 'Ropemask No.123' poster and unfortunately the colours are way more muted/dull than the vibrant picture on their website. I requested instructions on how to send it back for a refund on 23rd Feb. It's 12th March and still no reply (after me chasing 3 times). I can't seem to find a phone number for them. Hopefully they see this and get back to me soon.....

March 12, 2024
Unprompted review
Rated 5 out of 5 stars

I’ve ordered several times from the…

I’ve ordered several times from the Wrong Shop and the prints have always exceeded my expectations. The quality of the paper, the intensity and sheer depth of colour in the works shows how much effort goes into representing the artwork faithfully, these are not your average posters, they are far far better! Also gifted one to a good friend and he has now become obsessed with the Wrong shop. Highly recommend

August 9, 2022
Unprompted review
Rated 5 out of 5 stars

Looks great and with great service

I ordered a set of Bouroullec posters which arrived promptly and look great!

I then ordered another set as a gift for a friend and I mistakenly entered my own address. After a quick email to the wrongshop team, they swiftly updated the delivery address and avoided any delay or extra cost to me.

Great service!

August 9, 2022
Unprompted review
Rated 1 out of 5 stars

Bad experience

I ordered the Ronan Bouroullec poster in May 2021 and still haven't received my order (today is 26 September, so it's been four months).

I cannot recommend The Wrong Shop since they indicate the wrong delivery time on their website (on the order payment page and in Terms and Conditions).

The support team is responding, but there seems to be no action, and there is no progress in finding a solution for my problem.

I will update my review after my issue is resolved.

September 26, 2021
Unprompted review
Wrong Shop logo

Reply from Wrong Shop

Thank you for your review. We’re sorry for the delay and understand your frustration.

At the time of your order, the Ronan Bouroullec poster was in exceptionally high demand, and production timelines were longer than originally anticipated. Please contact support@thewrongshop.co.uk if we can help any further.

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