Third Space London Reviews 

Third Space in Wimbledon is such an amazing experience, with over 60+ classes every day to choose from, that's if you can tear yourself away from the sublime pool and spa area! The instructors are all hugely competent and enthusiastic, and everything runs like clockwork. Tyla, Vincent, Benjamin, Brendan and Anna all make the classes something to look forward to everyday. Such a friendly place to visit, and incredible value for money. So grateful to be part of it! Susan

Loved the innovative approach to combining reformer with a running class. Helpful end enjoyable

Very happy I joined Third Space :) Sannjan helped with the signing up and he was great!

Visiting Third Space Mayfair is always a joy not only because of the amazing facilities and the cleanliness of it, but because of the staff. Evan, David, Anna, Georgina, Shaunley, Frankie, Francis, Jasmine and Olivia provide you will all the help you need, at the same time as being friendly, polite and just lovely people that it’s a pleasure to be around.

Absolutely fantastic experience at Third Space Mayfair. The facilities are exceptional, the gym is always maintained, and the overall atmosphere makes it a pleasure to train here.

What really sets this location apart, though, is the staff. Evan, David, Anna, Georgina, Shaunley, Frankie, Francis, Jasmine and Olivia are all incredibly welcoming, friendly and attentive. They consistently go above and beyond to make members and guests feel comfortable and looked after.

A genuinely lovely team and a brilliant gym. Couldn’t recommend Third Space Mayfair more!

Conveniently located, super friendly and knowledgeable staff, world class kit and lush facilities. It’s a real privilege starting my day at Soho. I am the biggest fan of @katiecardio and her Just Ride classes, the best nightclub in town (at 7:45am on a Thursday 🤭). Hyped to see the renovations shaping up so nicely too.

A brilliant gym in the heart of Richmond, with fantastic facilities and a great team. The Pilates classes with Jess V and Jessie C, along with Paddy’s cycle classes, have been a brilliant way to get back into training. There’s a huge variety of classes to try, and the overall experience has been excellent. I’d highly recommend Third Space Richmond.

Absolutely love Third Space Battersea! Amazing facilities, great atmosphere, and a super friendly, professional team. Everything feels premium, from the training spaces to the recovery areas. Such a great place to train, recharge, and push yourself. Definitely one of my favourite gyms in London! 🔥💪

Thanks for continuing to be the best gym I've ever been to and always looking out for members with great classes, member benefits and timely rewards!
1 year and counting :)

One of the best things in Richmond is having a Third Space gym and I'm not exaggerating. I absolutely love everything about this gym, the staff are always so lovely, the impeccable facilities and literally tons of classes to choose from everyday including hourly reformer pilates! Also the cleanliness, the fact that you can do intense workout and relax in the hydropool and sauna/steam all in one place. I am so beyond grateful to have this gym at my doorstep. There is no better place to go for a workout! Thank you for bringing magic into our lives Third space team.

Fantastic gym with amazing instructors and a wide variety of classes. Never have any issues getting on classes and always find the gym clean and not overly busy which is nice

[Canary Wharf branch] Yoga classes have been gradually reduced, especially in the mornings. There isn’t much variety in Traditional Reformer classes, and the lockers often have issues.
There is nobody enforcing the rules around people taking selfies and videos in the gym while others are training. Worse still, I’ve encountered multiple instances of people taking selfies and even making video calls in the changing rooms. I’m usually the one having to report then to reception.
Some members of the reception staff are also quite rude and speak in a patronising tone rather than treating members with respect.
All a bit unexpected given the price point.

I attended Third Space Queen’s Park’s open day feeling happy and excited to join. I took the time to visit, completed the forms and provided my card details, looking forward to becoming a member. The emails that followed completely changed that feeling.

Before my membership began, I sent an email requesting a pause during a month-long trip to Japan, gifted by my children for my 60th birthday. I clearly stated that my membership would start in November and that I would be away from December into January. I also asked whether they would consider waiving the associated charges as a birthday gesture.

Sophia’s response got my return date wrong and discussed restrictions on freezing the first month, although my request concerned the second month. My request to consider waiving the fee was not directly addressed. These mistakes left me questioning how carefully my email had been read and how little value Third Space places on its members.

Disappointed, I asked by email about cancellation. India politely explained the refund options, but showed no curiosity about why an enthusiastic new member now wanted to leave. Nobody asked what had gone wrong or whether anything could be resolved.

Although my children’s gift was acknowledged, neither response included even a simple advance happy birthday wish. That small courtesy would have brought some warmth to the exchange. Instead, as a woman approaching 60, I was left feeling overlooked and wondering whether someone of my age was a member they cared to welcome.

Having travelled to 61 countries and experienced luxury hospitality in the UK and abroad, I expected much more thoughtful service. My disappointment was never simply about a £40 fee. It was about making the effort to join and then feeling that my custom barely mattered.

I have requested cancellation and the full refund offered. I am relieved this happened before my membership began. Luxury facilities may attract people through the door, but the way those people are treated determines whether they want to stay.

ThirdSpace has a lot of promise & potential.

It is NOT Equinox like NYC that operates at business person's hours.

The new Chelsea one is beautiful and has a lot of staff. The locker rooms are well serviced & Nice.

The equipment is not as nice as the local council (same vintage with fewer elliptical options.)

The floor towels are nasty-- it is like they are saving money on detergent. They smell of body odor.

The pool is a spa pool not a lap pool, again the council pool wins for swimmers.

The staff are fine. The place is busy and has too many members.

So -- it is a work in progress. Not Equinox and not as equipped as the local council but it is pretty & convenient.

The social event was great, with very welcoming staff and nice setting to socialise and spend a good time.

I really enjoy Third Space Richmond. Great facilities and high quality classes. Looking forward to seeing more from the members’ lounge too, with space to relax and enjoy a coffee after a workout.

The best gym around. Awesome classes and such friendly reception. Love Moorgate Clapham Richmond and Wimbledon benches. Also the best healthy food and shakes around

Third Space Richmond has become one of my favourite daily rituals. Brilliant variety, great value for what is on offer, and an addictive community vibe.

Great service from Jasmine, who is always friendly, approachable and willing to help with any questions or specific requirements. Her helpful and supportive attitude is always appreciated.

The entire spa team is consistently welcoming, professional and attentive, making each visit a pleasant experience. They maintain a high standard of customer service and always create a friendly and comfortable environment.

Spotlessly clean and excellent classes. It’s a beautiful environment with full equipment, and the spa area is such a treat. Very motivated to go the the gym now.