Thomas Glover Reviews 

74
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We happened upon this beautiful antique jewellery shop whilst out in Shrewsbury. There was no forced sale, in fact quite the opposite! My ring arrived only a few days later having been resized and I a... See more

Company replied

Rated 5 out of 5 stars

Andrew put us immediately at ease when we visited Thomas Glover to buy our engagement ring . We wanted something vintage or antique in platinum and diamond and Andrew immediately found us a wonderful... See more

Company replied

Rated 5 out of 5 stars

If you are looking for genuine antique jewellery, which is fairly priced, look no further than Thomas Glover. Andy and Catherine have a huge amount of experience and knowledge between them. We have le... See more

Company replied

Rated 5 out of 5 stars

Thank you so much to Andrew, who sold my partner the most gorgeous engagement ring! We've been in since to have it resized and it was just such a fantastic experience. Such knowledgeable people, who... See more

Company replied

Company details

  1. Jewelry Store
  2. Art & Antiques
  3. Jeweler
  4. Jewelry Appraiser
  5. Watch Store

Written by the company

We are Shropshire's only specialist Antique Jeweller, selling unique antique and period jewellery & vintage watches. One of the only shops outside London dealing purely in genuine period jewellery & watches, we concentrate on quality not reproductions. Our beautiful little shop is located in the centre of Shrewsbury. We are open Wednesday to Saturday and have a wonderful website showcasing our stock. We also attend a handful of quality vetted Antiques fairs across the UK each year. We specialise in unique antique and period engagement rings and try to have something for almost every budget. We love a challenge so if you are looking for something unique get in touch and we will do our best to help. We are proud to be nominated members of the British Antiques Dealers Associated and Andrew is a longstanding accredited FGA. Fellowship of the Gemmological Association. Our shop is open Wednesday - Saturday from 10.15am to 4pm and our website www.thomas-glover.com is open 24-7 with full details of our beautiful stock. You can either purchase on line or call us for more details. Free global shipping is included with every item and we have a 14 day refund policy if the item isn’t right for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

74 reviews

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4.9

All reviews

(74)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Catherine could not have been more…

Catherine could not have been more helpful. My whole experience was from shopping to purchase to delivery was pleasant and worry free. I am absolutely delighted with my item. Thank you again for your kindness and guidance.

February 21, 2024
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Reply from Thomas Glover

Thank you so much for your kind review. I’m so pleased you love this very special piece as much as we do. Best wishes Catherine

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Rated 5 out of 5 stars

A quality piece of jewellery and…

A quality piece of jewellery and excellent service.

I have now bought two brooches from Thomas Glover and both are just beautiful. Their website is the first place to check if I am looking for a particular antique jewellery in excellent condition as they often carry unique but wearable lovely pieces without standing out too much. I live overseas so have not actually visited their beautiful shop but the website is brilliant with clear descriptions and photographs. Very responsive and both shippings were quick and trouble-free. Thank you Catherine and Andrew.

February 1, 2024
Unprompted review
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Reply from Thomas Glover

Thank you so much for your very kind review
We are so glad you are enjoying both of your antique brooches. Best wishes Catherine & Andrew

Rated 5 out of 5 stars

A real gem

Superb bracelet which my Wife loves. Very prompt service

December 20, 2023
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Reply from Thomas Glover

Dear Roger, thank you so much for your kind review. We are so pleased the bracelet we well received
Best regards
Andrew & Catherine

Rated 5 out of 5 stars

Great customer service

Purchased a ring in 2020. I found their team to be knowledgeable and helpful. The delivery was prompt and without issue. Since receiving the ring the after sales support has been fantastic.

December 8, 2023
Unprompted review
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Reply from Thomas Glover

Dear Robert, many thanks for your kind review. Best regards Andrew & Catherine

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Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent - I was kept fully informed of progress and received my ring quickly. It was exactly as I hoped.

October 30, 2023
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Reply from Thomas Glover

Many thanks for your kind review, we hope you really enjoy your beautiful ring. Best wishes Catherine & Andrew

Rated 5 out of 5 stars

We were delighted with the…

We were delighted with the accommodation and verification ( still coming). The brooch is lovely and not exaggerated on the website.

October 22, 2023
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Reply from Thomas Glover

Michael, thanks so much for your kind review and we are so pleased you are happy with the brooch - The BADA certificate will be on its way to you as soon as I receive it.

Rated 5 out of 5 stars

Absolutely thrilled with the repairs to…

Absolutely thrilled with the repairs to my ring. Its a beautiful diamond ring left to me by my late nan, huge sentimental value. Fabulous service, thank you.

August 4, 2023
Unprompted review
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Reply from Thomas Glover

Thank you so much for your kind review we are glad you can enjoy wearing your ring again
Best wishes Andrew & Catherine

Rated 5 out of 5 stars

Customer service was one of the best…

Customer service was one of the best experiences I had with a jeweler. Will definitely buy from again. Quick shipping to US had in time for birthday.

June 8, 2023
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Reply from Thomas Glover

Thank you so much for your kind words
We are so pleased you were happy with our service and that the parcel arrived safely in time for the birthday
Best wishes
Catherine & Andrew

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Rated 5 out of 5 stars

A very professional and knoweldgable couple

Catherine and Andrew were a delightful and helpful couple. They are straight forward, honest dealers who cheerfully and patiently waited until the right decision was made regarding the purchase of a gold and pearl ring. If I ever I needed another piece, I would go back. Thank you. Ingrid

May 11, 2023
Unprompted review
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Reply from Thomas Glover

Dear Ingrid, many thanks for your kind words. We hope you are enjoying your Edwardian pearl ring. Best regards Catherine & Andrew

Rated 5 out of 5 stars

I've bought from Thomas Glover for…

I've bought from Thomas Glover for years and they never fail to deliver amazing unique jewelry. Wonderful place

April 26, 2023
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Reply from Thomas Glover

Dear Robin, thank you so much for your kind words. We are so pleased you are happy with your latest purchase
Kind regards
Catherine & Andrew

Rated 5 out of 5 stars

Amazing

Having found a vintage engagement ring via Thomas Glovers website, I rang to make further enquiries, we planned to visit their shop on the Monday as this was my birthday and intended day to get engaged. Nightmare …. Catherine advised the shop was closed Monday’s, however she asked what we was looking for, when i explained she offered to open the shop just for us to visit and view the ring. How amazing, and so kind. Catherine and Andrew made us feel so welcome, the ring was exactly as described, after a small size adjustment to fit was posted out 2 days later. I’m absolutely thrilled with my ring, I cannot recommend enough if your looking for something not run of the mill. We will definitely be going back to order our wedding rings. Lovely genuine people. 10 out of 10.

Jill, Aberystwyth

March 16, 2023
Unprompted review
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Reply from Thomas Glover

Hi Jill, many thanks for your very kind review - sorry it’s taken us a while to reply! It was so lovely to meet you both and get involved in you choosing your beautiful engagement ring we wish you many happy times ahead Best wishes Catherine & Andrew

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Rated 5 out of 5 stars

Superb Antique Jeweller

This Antique Jewellers was an amazing find for me. This type of business is very few and far between. The items are simply exquisite, original and beautiful. Neither are the prices unreasonable. So many other businesses charge significantly more. Catherine is professional, knows her pieces and is lovely to deal with. Trustworthy and honest. I have no hesitation in recommending Thomas Glover

March 1, 2023
Unprompted review
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Reply from Thomas Glover

Dear Catherine, thank you so much for your very kind words. It has been our pleasure to get to know you a little over the last few months and we are delighted you are so happy with the service we have provided.
Best regards
Catherine

Rated 5 out of 5 stars

Great personalised customer care.

Great, personalised customer care. Excellent communication. Catherine, Andrew and Amelia could not have been more helpful to ensure this special purchase was right for us. We made the purchase remotely and cannot praise the excellent customer service we received highly enough. We’re looking forward to visiting the shop when next in the area. Thank you!

February 19, 2023
Unprompted review
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Reply from Thomas Glover

Ann, thank you so much for your very kind review. We are all so pleased you were happy with the service you received and that we were able to find something special for your Mam. Best wishes from us all

Rated 5 out of 5 stars

We have had the pleasure of knowing…

We have had the pleasure of knowing Thomas Glover over many years.
Always Catherine and Andy go out of their way to provide excellent advice and guidance. Its always a pleasure to meet them and view their exciting stock. they are able to make adjustments to existing jewelry and watches to better suit the individual.

February 2, 2023
Unprompted review
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Reply from Thomas Glover

Dear Robert, thank you so much for your kind review. We are delighted that you are both happy with the ring. Best wishes Catherine

Rated 5 out of 5 stars

Jewellery purchase

Purchased an RAF sweetheart brooch as a gift following a search in various directions. Glover’s had a good selection with nice presentation on the website. Good communication to clarify some issues and nice prompt service when I decided to purchase. Item was delivered swiftly and securely the next day. Very happy with the quality and price.

December 15, 2022
Unprompted review
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Reply from Thomas Glover

Thankyou so much for your kind review. We are delighted you are happy with your RAF brooch
Best regards, Catherine, Andrew & Amelia

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Rated 5 out of 5 stars

Exceptional

Thomas Glover is the best vintage and antique jeweller I have ever encountered. They have exquisite pieces and can also source items at your request. The most valuable jewels you will find there are actually Andrew, Catherine & Amelia themselves who provide exceptional service that is kind, honest and reliable.

November 21, 2022
Unprompted review
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Reply from Thomas Glover

Thank you so much for your incredibly kind review, it has been our pleasure working with you to source your engagement and wedding rings and we wish you both many happy years together. Kindest regards Catherine, Andrew & Amelia

Rated 5 out of 5 stars

Excellent service

Beautiful, unusual and interesting antique jewellery, and Andrew and Catherine are not just very knowledgeable but very approachable and friendly. I am thrilled with the 19th Century French gold locket that I bought from them and incredibly grateful for their help in fitting it with a photo of my late mother and a lock of her hair - they really went above and beyond! Thank you.

November 8, 2022
Unprompted review
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Reply from Thomas Glover

Dear Caroline, thank you for your kind review. It was our pleasure to be able to help you with the locket and we hope you will enjoy wearing it. Best wishes Andrew, Catherine & Amelia

Rated 5 out of 5 stars

Brilliant service and range of stunning jewellery

I found a beautiful Edwardian pearl and diamond ring as part of a Google search in an attempt to replace a ring of mine that was stolen recently. The link brought me to the Thomas Glover website which was a (literal) treasure house of stunning jewellery. The website was very well designed and each item of jewellery was described in detail and there were plenty of great photos and videos of each item so you felt confident in purchasing the item. I did purchase the ring and it was (luckily) in my size but Thomas Glover offered a resizing service if I had requires it. I completed my online purchase on a Tuesday evening and received a personal email from one of the staff at Thomas Glover thanking me for the order and letting me know I would receive an email when the ring shipped. The service was exceptional and very quick and attentive - fantastic communication with the team and I received the ring within 48 hours. Absolutely brilliant and I am delighted with the ring. Highly recommended!

July 6, 2022
Unprompted review
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Reply from Thomas Glover

Dear Anne, thank you so very much for your kind review, genuine feedback really helps our small business so thankyou for taking the time to give us such a detailed review - We are so pleased you love the ring and hope you enjoy wearing it
Best wishes Catherine, Andrew & Amelia

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