Great product and brilliant price, next day secure delivery.Highly recommend Thomas Graham &Sons.
Company replied
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See what reviewers are saying
Thomas Graham's are really easy to deal with and offer a very efficient next day delivery. We use them frequently without any issues.
Company replied
The staff are always very friendly and helpful. Speedy delivery of orders. Good range of stock to choose from. Reps are always ready to help and advise on products.
Company replied
Stocking of obscure items . Vast range of quality clothing, hand & power tools. Long term staff very knowledgeable and helpful. The back office staff are very helpful and efficient too.
Company replied
Company details
- Steel Distributor
- Cleaning Products Supplier
- Hardware Store
- Safety and Work Wear Store
- Safety Equipment Supplier
- Welding Supply Store
Written by the company
Thomas Graham & Sons Ltd are the largest steel stockholding and industrial suppliers serving all of Cumbria, South West Scotland and North Lancashire; with branches in Carlisle, Egremont, Kendal and Morecambe.
Contact info
8 Spellar Way, Kingmoor Park East, CA6 4SQ, Carlisle, United Kingdom
- 01228 525364
- www.thomas-graham.co.uk
Great product and brilliant price.
Great product and brilliant price, next day secure delivery.Highly recommend Thomas Graham &Sons.
February 18, 2026
Unprompted review
Reply from Thomas Graham & Sons
Hello Dermont, thank you for your great review! We're delighted to hear you're happy with our service and that you recommend us!
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Quality service once again.
Yet again the counter gentleman sorted my query and provided the correct parts. Best service in Carlisle.
March 3, 2025
Unprompted review
Reply from Thomas Graham & Sons
Hello Roy, thank you for the wonderful review! We're so glad you've had a positive experience at our Carlisle branch. We look forward to assisting you again soon!
Brilliant staff,amazing company and…
Brilliant staff,amazing company and high standard of costumer service.
February 14, 2025
Unprompted review
Reply from Thomas Graham & Sons
Hello Ronald, we're thrilled you find our staff brilliant! Providing excellent customer service is our top priority. Thank you for your kind words and your review!
Great local company
Great local company. The care about what they sell and back it up with excellent customer service. I buy all my electric impact guns ect. there.i can phone and ask questions to their knowledgeable staff.
January 9, 2025
Unprompted review
Reply from Thomas Graham & Sons
Hello Barry, we appreciate your support and are delighted you value our customer service and knowledgeable staff. Thank you for your review!
Very experienced and professional team
Very experienced and professional team, customer service is world class.
February 6, 2025
Unprompted review
Reply from Thomas Graham & Sons
We're thrilled you consider our customer service world class! Providing exceptional service is our highest priority. Thank you for your feedback.
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The staff are always very friendly
The staff are always very friendly and helpful.
Speedy delivery of orders.
Good range of stock to choose from.
Reps are always ready to help and advise on products.
September 23, 2024
Unprompted review
Reply from Thomas Graham & Sons
Hello Annie, so glad you find our staff friendly and helpful. Providing excellent customer service is a top priority for us. Thank you for your feedback!
stockist of many hard to find products
January 23, 2025
Unprompted review
Reply from Thomas Graham & Sons
Hi Chris, thank you for the great review! We're glad you appreciate our wide selection, including those hard-to-find products
Great company to work with
Great company to work with, and and always provide prompt responses to any enquiries that we send their way. Delivery is usually quick too, and the staff have a fantastic knowledge on the products they provide.
February 4, 2025
Unprompted review
Reply from Thomas Graham & Sons
Hi Simon, we're so glad to hear you appreciate our staff and the prompt responses to your inquiries. Thank you for your great feedback!
Pleasure to deal with
Thomas Grahams have been a pleasure to deal with over the last three years. Swift and professional service, sourcing of unusual items and steel orders routinely arriving the following day.
February 4, 2025
Unprompted review
Reply from Thomas Graham & Sons
Hi Owain, thank you for the fantastic review and your continued loyalty over the past three years! We appreciate your kind words about our service.
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Great team to speak to
Great team to speak to, always very helpful on the phone. Delivery is very prompt.
February 4, 2025
Unprompted review
Reply from Thomas Graham & Sons
Hello Janine, we're delighted our prompt delivery meets your expectations. We understand the importance of timely delivery and appreciate you mentioning it. Thank you for your review!
The place to be.
The staff are always helpful in giving advice and accommodating any technical questions. It is a good experience to go into this store.
February 4, 2025
Unprompted review
Reply from Thomas Graham & Sons
Hello Andrew, thank you for your review! We're delighted our staff are always helpful and able to assist with your questions. We look forward to seeing you in store again soon!
Excellent company to deal with
Excellent company to deal with. Nothing is too much trouble for the staff and will always help when they can in both the shop and the steel stock.
November 7, 2024
Unprompted review
Reply from Thomas Graham & Sons
Hi John, thank you for the wonderful review! We're thrilled you consider us an excellent company to deal with.
We appreciate you recognising our staff's dedication to helping customers in both the shop and steel – nothing is too much trouble! We value your business and look forward to serving you again.
Stocking of obscure items .
Stocking of obscure items .
Vast range of quality clothing, hand & power tools.
Long term staff very knowledgeable and helpful.
The back office staff are very helpful and efficient too.
January 31, 2025
Unprompted review
Reply from Thomas Graham & Sons
Hello Henry, we're thrilled you find our staff so knowledgeable and helpful. Their expertise is a valuable asset to our customers. Thank you for your review!
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All the staff at Egremont branch are great
All the staff at Egremont branch are friendly and helpful. Nothing is too much trouble even when I’ve asked for some really odd things.
February 3, 2025
Unprompted review
Reply from Thomas Graham & Sons
Hi Dave, so delighted you find our Egremont staff friendly and helpful. We aim to go the extra mile for our customers, and your feedback is much appreciated.
Reply from Thomas Graham & Sons
We're delighted you find our service superb in every way. Thank you for your feedback!
1st class service.
Great, friendly, knowledgeable staff. In all departments, I highly recommend Thomas Graham.
February 3, 2025
Unprompted review
Reply from Thomas Graham & Sons
Hello Jill, thank you for the wonderful review! We strive to provide 1st class service to all our customers, so we're delighted to hear we've met your expectations. We appreciate your business and your recommendation.
Fast and friendly service with…
Fast and friendly service with competitive pricing. Also John, our rep is gorgeous!
January 23, 2025
Unprompted review
Reply from Thomas Graham & Sons
Hi Kath, thank you for your fantastic review! We're delighted you appreciate our fast and friendly service. We appreciate your business!
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There was a time when the store had…
There was a time when the store had just opened that I must say the service from staff was second to none , they were extremely helpful, but my last visit to the store left me leaving empty handed as the many staff in the store were too busy gossiping to actually serve customers having stood for ten minutes I left and now have found other retailers to supply my goods .
October 16, 2024
Unprompted review
Reply from Thomas Graham & Sons
Hi Michael, we're sorry to hear about your experience in our store. We appreciate you sharing your feedback with us. We strive to provide excellent customer service, and it's concerning to hear that you did not receive this level of service. We'll be reviewing our internal procedures to ensure this does not happen again. We value your past business and hope you'll reconsider us in the future.
Always helpful and obliging.
January 30, 2025
Unprompted review
Reply from Thomas Graham & Sons
Thank you for your kind words! We're glad to hear our team is always helpful!
As Usual
As always, when you inquire, someone finds an answer. The prices are right. Thomas Graham has been providing great service for many years.
January 30, 2025
Unprompted review
Reply from Thomas Graham & Sons
Thank you for your loyalty and this fantastic review! We truly value our long-term customers and appreciate your continued support.
We're glad we consistently provide the great service you expect.
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