Threadpepper Reviews 18

George was very helpful with my order. There were a few challenges with regards to availability of various suits. George was quick to find alternatives and prompt with his response on the chat facility. Would highly recommend.

Had concerns trying a company unknown to me but shouldn’t have worried. Great service, superb comms and fabulous jacket. Took 3 attempts to get right size but the team just wanted to make sure I was thrilled and I am - thank you everyone

This cravat and pocket square I purchased from Thearpepper made for a stylish arrival at the Thanksgiving table here in the USA. The product is high quality and delivered well in time as I had hoped. Always a pleasure shopping with Threadpepper!

AVOID!!! Took my money and then took 5 days to tell me they didn’t have the item in stock. Almost certainly a drop shipping outfit that takes your money without having a single item of clothing in their possession. Go directly to the company selling the item where you will get accurate, live stock availability and won’t have your time wasted.

Sadly I couldn't find an easy method to review the actual product on their website.

Ashmore tan boots have good leather uppers and look fantastic but that's where it ends.

The zip us useless as you still need to undo the laces to get the boot on.

The rubber sole came detached after 4 weeks and the inside of the boot gets soaked.( A really stupid design)

The heel is wearing prematurely.

An expensive mistake. And very disappointed.

Excellent all round!
Excellent quality and fit. So very happy with chinos, jacket and waistcoat . Great reassuring follow up messages to inform progress of order. Will definitely use this company again !

Was looking for a classy tweed jacket and waistcoat to match with some chinos for a November wedding. My purchase is just what I want. Nice quality and smart.

Great Experience
Threadpepper was just brilliant. I ordered a waistcoat and Jacket. The order process was easy and the communication from them was on point.
The good arrived when they said they would.
However, the jacket was to small so I had to return it.
The returns process was really easy and very robust. I sent the jacket back and, literally a few days later I recieved the replacement larger jacket.
The whole experience from start to finish was flawless and I would use them again and throughly recomend them to everyone.
Oh, I forgot to mention, the jacket and waistcoat are lovely. Great quality and they fit beautifully.
Just great!!

Absolutely superb company. Sorted my return and exchange very quickly. Such amazing quality

Very impressed with the quality of the suit & service. Had to return the trousers as I was a bit ambitious with my waist size & am in the process of exchanging for the next size up. Overall I would not look elsewhere for a suit. Well done.

I’ve bought 3 blazers from my husband from this company and all have been amazing.
The company has superb customer service. I was concerned with a blazer I ordered within a week of Christmas been delivered on time and with the postal strikes, Threadpepper got back to me immediately reassuring me they were expediting all orders. It was with me within 2 days.
I highly recommend this company and their products.

Have just received a suit jacket & waistcoat for my son for my sisters wedding.

Absolutely will be buying from this company again!
Quality clothing and very fast delivery!

Very happy that we have found this company with a husband and two young men in the house.

I bought two pairs of shoes which weren't suitable so were returned. Good customer service in the end

Had ordered 3 waistcoats as was anxious about sizing and was a last minute thing. Very good, quick delivery. And very helpful when coming to returning the two I didn’t need. Will definitely be returning in the future great customer service thank you.

Came packaged lovely, fitted my partner so well, he had so many compliments on race day! Absolutely loved it, gorgeous quality and definitely a statement piece! Will 100% order from yourselves again, thank you so much! 😊

I was visiting from Dubai and needed a suit for a wedding, unfortunately I didn't realise it was a bank holiday so I had ordered a suit that ultimately wouldn't arrive in time. I emailed if I could go and collect it to which they were extremely helpful (Hannah) and I collected it. Unfortunately I got home and the trousers didn't fit so this time I emailed outside office hours on a bank holiday and Gary the founder responded, went into the office to find the correct trousers and arranged for me to go and collect them. Honestly I was amazed by the level of service and it very rare that you would find that level of commitment to its customers. To add to that just about everyone at the wedding commented what a great suit it was. Thanks again for saving the day! :)

The trainers I ordered turned out to be disappointing, but the return service provided, and the speed of refund, were absolutely first-class.
I recommend this company to everyone. The quality of goods offered matches their service - truly excellent.
I will definitely use this company again.