Three UK - 3Store Bolton Reviews 

195
•
TrustScore 5 out of 5

4.9

65 Deansgate, BL1 1HQ Bolton, North, GB

•

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Rated 5 out of 5 stars

Farjana has given us excellent service today . We were very happy so helpful and knowledgeable and patient fantastic help

Company replied

Rated 5 out of 5 stars

Called in to collect my iPhone 17 pro max from my online upgrade and was greeted by two lovely staff members who dealt with my order promptly and with friendly smiles I asked Shannon about cases an... See more

Company replied

Rated 5 out of 5 stars

Sam and Meg from the bolton branch three store were so helpful. They gave us solutions for our problems and helped us finally get our phone. They were super polite and efficient even though it was tak... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bolton

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 65 Deansgate, BL1 1HQ, Bolton, North, United Kingdom

  • 01204386959

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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4.9

All reviews

(195)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Farjana has given us excellent service…

Farjana has given us excellent service today . We were very happy so helpful and knowledgeable and patient fantastic help

October 18, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

Hi Julie, thank you for taking the time to leave a review. We're delighted to know Farjana left such a positive impression. We truly appreciate your feedback.

- Three Social Media Team

Rated 5 out of 5 stars

Fantastic service from Zoyah

Fantastic service from Zoyah, very considerate and extremely helpful. Great atmosphere in the store!

October 16, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

Hi Lalji, thank you for the fantastic feedback. We're delighted to hear that Zoyah at the store provided outstanding assistance with a warm and calm approach and made your visit a positive experience.
- Three Social Media Team

Rated 5 out of 5 stars

Sam was really Help full

Sam was really Help full. Went to Bolton store he gave us really good deals

October 4, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

Hey Syed, it's wonderful to know that Sam took the time to explore the options available and helped you find an offer that suited your needs at our Bolton branch. Thank you for your amazing feedback 😊 - Three Social Media Team

Rated 5 out of 5 stars

Excellent service by farjana.

October 1, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

Hey Susan, you've just made our day. It's wonderful to see Farjana recognised for her excellent service. Thank you for sharing this.
Three Social Media Team

Rated 5 out of 5 stars

Lovely customer service

Lovely customer service

September 24, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

Awesome, Abosede! That's what we like to hear. Thank you so much for your feedback! 🙌 — Three Social Media Team

Rated 5 out of 5 stars

Hafiz made things look very simple

September 20, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

Hi Clarissa, thanks for the amazing feedback. We are happy to hear that Hafiz provided reliable assistance throughout and created a seamless experience for you.
-Three Social Media Team

Rated 5 out of 5 stars

Farjana was really helpful great…

Farjana was really helpful great service👍🏽

September 15, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

Hi there, thanks for the glowing 5⭐ rating. We're thrilled to hear that Farjana provided excellent support throughout and made your experience memorable one.

– Three Social Media Team

Rated 5 out of 5 stars

Finally got the latest iPhone 18pro max

Finally got the latest iPhone 18pro max
The advisor really made it so Smooth and Fast
Sam was great and loving .

September 14, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

Hello Festus, we're pleased Sam made getting your new iPhone 18 Pro Max quick and easy. Thank you for sharing your experience and for the 5 ⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

It was very good and they were super…

It was very good and they were super helpful especially dear Miss Farjana and Mr Brendan.

September 9, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

Hi Hevya, we're pleased to hear Farjana and Brendan left such a positive impression. Thank you for sharing your experience and recognising the support you received.

Three Social Media Team

Rated 5 out of 5 stars

Easy and fast service

Easy and fast service. Everything explained properly and circumstances taken into account. Farjana was great.

September 9, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

Hi there, thank you for the fantastic 5⭐ review! 🌟 It's wonderful to know that Farjana provided exceptional support, took the time to understand your situation, and made everything clear and straightforward.-Three Social Media Team

Rated 5 out of 5 stars

Staff very helpfull staff sat down and…

Staff very helpfull staff sat down and helped me clean my phone spent over 30 minutes helping me shannon and elisha

September 8, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

Thank you for the great review, Andrew! We're so glad that Shannon and Elisha could give you such helpful service. Thanks for sharing your experience with us! — Three Social Media Team

Rated 5 out of 5 stars

Farjana

It was good, Staff was helpful

September 8, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

What a sweet 5-star rating, Fatima! Farjana is truly exceptional, and we’re so happy to know she made everything right for you. Thank you! ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Farjana was very helpful with…

Farjana was very helpful with everything and explained everything well

September 8, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

That's brilliant, Ethan 🌟 We're pleased Farjana took the time to ensure nothing was left uncertain along the way 💙

- Three Social Media Team

Rated 5 out of 5 stars

We received great service from Hafiz

We received great service from Hafiz

September 7, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

Hi Ahmad, feedback like yours is always a pleasure to read. Hafiz clearly made a difference, and we're delighted you chose to share your experience with us. All the best. 💜

Three Social Media Team

Rated 5 out of 5 stars

Excellent service from the manager and…

Excellent service from the manager and Farjana who explained all the details of my getting a new phone
Thank you

September 7, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

Your shout‑out is WOW, Barbara ✨ We're delighted that Farjana and the manager brought such clarity throughout, helping you feel confident about your new phone. Thanks for sharing the love 💙

- Three Social Media Team

Rated 5 out of 5 stars

Good customer service

Sam at the Bolton store was really good impressed with the service.

September 6, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

Hi Lubna, it's great to hear your visit to our Bolton store went so well. We're pleased Sam delivered an experience worth remembering. 💜

Three Social Media Team

Rated 5 out of 5 stars

Very welcoming and Knowledgeable Staff

Very welcoming staff. Attended to by Farjana who has been very amazing. She gave me all the information I needed and even helped me get a much better deal. I will always go in store - Bolton.

August 10, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

Hey Rose, it’s fantastic to hear that Farjana at our Bolton store was able to give you all the support you needed and help you secure an even better deal. We truly appreciate you taking the time to share this feedback. 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Sam Was very helpful and sorted me out…

Sam Was very helpful and sorted me out with an unlimited sim deal within 5 mins. Thank you

August 10, 2026
Unprompted review
Three UK - 3Store Bolton logo

Reply from Three UK - 3Store Bolton

Hi Zoy, we’re glad Sam made the process smooth for you. Thank you for the 5 ⭐ review. - Three Social Media Team

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