Three UK - 3Store Boston Reviews 

80
•
TrustScore 5 out of 5

4.9

2 Market Place, PE21 6EE Boston, Midlands, GB

•

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Rated 5 out of 5 stars

I needed a Standard SIM card to replace a Nano Sim as I had changed my device. I called into my local 3 store in Boston and was helped by Saif who noticed I was out of contract and upgraded my contrac... See more

Company replied

Rated 5 out of 5 stars

Verrryyy helpful and great customer service! Amy, simon, arron were amazing and helped me lots with my new phone ! Highly reccomend and will go back if I have any more issues !

Company replied

Rated 5 out of 5 stars

Had some issues with connecting my new sim to the Internet. I tried to resolve with Three customer services to no avail. Came here and Saif and Aaron were extremely helpful and got me sorted. Lovely f... See more

Company replied

Rated 5 out of 5 stars

Amazing service in the Boston sorted my issues and gave me a better deal for my SIM was served by simo

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Boston

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 2 Market Place, PE21 6EE, Boston, Midlands, United Kingdom

  • 01205317985

4.9

Excellent

TrustScore 5 out of 5

80 reviews

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4.9

All reviews

(80)

33,970 reviews in the last 12 months

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Rated 5 out of 5 stars

Saif and Amy were perfect

Saif and Amy were perfect

October 14, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hey Vanessa, we're thrilled to hear that Saif and Amy delivered outstanding service! Thank you for sharing your experience with us. 😊- Three Social Media Team.

Rated 5 out of 5 stars

Saif was excellent in store today a…

Saif was excellent in store today a real credit to three.

October 7, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hi Frances, thanks for your review. It's great to know Saif made such a positive impression.

Three Social Media Team

Rated 5 out of 5 stars

Saif and Paul was exceptional today in…

Saif and Paul was exceptional today in store. Highly recommend

October 5, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hey Sally, it's wonderful to know that Saif and Paul’s dedication and support helped make everything smooth and enjoyable. Thank you for sharing such a fantastic 5⭐ review! Your recommendation really means a lot to the team. 😊- Three Social Media Team.

Rated 5 out of 5 stars

Upgraded the phone today

Upgraded the phone today. Said was outstanding. Highly recommended

October 5, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hello Reece, we're delighted to know Said helped make everything easy with your new phone. Thank you for your 5⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Amazing service in the Boston sorted my…

Amazing service in the Boston sorted my issues and gave me a better deal for my SIM was served by simo

September 23, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hey Peter, that’s awesome! That's what we like to hear. Thank you for your feedback. - Three Social Media Team

Rated 5 out of 5 stars

Saif was outstading in switch…

Saif was outstading in switch everytbjng over

September 14, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

That's brilliant, Melissa 🌟 We're pleased Saif made the switch feel effortless with his spot‑on support 💙

- Three Social Media Team

Rated 5 out of 5 stars

Great service

Great service
Saif was very helpful and sorted the issue

September 14, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Thanks for the awesome feedback, Stanley! ⭐ It's great to know that Saif provided such fantastic service and fixed the issue. - Three Social Media Team

Rated 5 out of 5 stars

Verrryyy helpful and great customer…

Verrryyy helpful and great customer service! Amy, simon, arron were amazing and helped me lots with my new phone ! Highly reccomend and will go back if I have any more issues !

September 10, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hey Simon, we're thrilled to know that Amy, Simon, and Arron made everything easy and smooth for you. Thank you for sharing your experience. 😊 — Three Social Media Team

Rated 5 out of 5 stars

good service from saif

August 14, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hi there, thanks for the glowing 5⭐ love. We are delighted to know that Saif delivered top tier assistance.
Three Social Media Team

Rated 5 out of 5 stars

Mariana was great and very helpful for…

Mariana was great and very helpful for us who have just moved to the area!

August 9, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hi Charley,
Your comments mean a lot to us. It’s great to hear Mariana provided such helpful guidance as you settled into the area.
– Three Social Media Team

Rated 5 out of 5 stars

Mariana was very helpful with sorting…

Mariana was very helpful with sorting out the virus on my phone

August 9, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Thanks a ton, Neil! 🎉 Mariana is truly a star for working some magic and getting your phone all sorted out. Have an awesome week! 🚀 — Three Social Media Team

Rated 5 out of 5 stars

Amazing service from mariana and simon…

Amazing service from mariana and simon always a pleasure dealing with boston store 😀

August 9, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hi there. It is wonderful to hear that Mariana and Simon ensure you always have a pleasant experience whenever you visit our Boston store. Thank you so much for taking the time to highlight their excellent service.— Three Social Media Team

Rated 5 out of 5 stars

wanted to add roaming

wanted to add roaming. quick and easy. thank you saif

August 8, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hi Edita, thanks for the glowing 5⭐ love. We're happy to hear our team delivered exceptional assistance and quickly helped with adding roaming service for you.
– Three Social Media Team

Rated 5 out of 5 stars

Went into store for a sim swap

Went into store for a sim swap. Swift and easy. Very helpful from saif

August 7, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hi Bradley, we’re pleased to hear how Saif supported you with your sim swap and helped get everything sorted quickly. Thanks for taking the time to recognise the support provided — Three Social Media Team

Rated 5 out of 5 stars

Really helpful with all the trouble…

Really helpful with all the trouble with setting up a new phone said at Boston was really helpful

August 6, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hi Marion, we’re thrilled to hear this! 💙 Boston made everything smooth and hassle free with the new phone setup. Thanks for sharing your experience! – Three Social Media Team

Rated 5 out of 5 stars

Very good service as always a1

Very good service as always a1

August 5, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Wonderful to hear, Colin 🌟 We're glad you've continued to receive such a high standard of support 💙

- Three Social Media Team

Rated 5 out of 5 stars

Saif was outstanding in helping setting…

Saif was outstanding in helping setting up my sim and home broadband

July 24, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

High-fives to Saif for getting your tech up and running flawlessly! 🙌
Thank you so much for taking the time to share your great experience! 🌟
—Three Social Media Team

Rated 5 out of 5 stars

Very helpful

We had a great experience in the 3 shop today and Simon was very helpful.

July 23, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Thanks for the 5⭐ review, Dawn! We're thrilled Simon gave you great service and friendly guidance. - Three Social Media Team

Rated 5 out of 5 stars

Simon was excellent dealt with myself…

Simon was excellent dealt with myself incredibly. Very professional

July 22, 2026
Unprompted review
Three UK - 3Store Boston logo

Reply from Three UK - 3Store Boston

Hey Saif, we’re glad to hear Simon provided such attentive and reliable support. Thank you for your feedback. 😊
-Three Social Media Team.

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