Martin was extremely helpful in sorting out the issues I had with my phone. Whenever I have needed to visit the store he has always been very helpful and polite An asset to the company
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See what reviewers are saying
I can't recommend Martin at 3 enough. He was incredibly knowledgeable & resolved my issues & requests promptly. He went above & beyond to help both myself & my mum & was a pleasure to deal with. 11... See more
Company replied
Martin told me to leave a five star review or he would double my monthly contract so here I am 🤣. Brilliant help in organising and sorting out my SIM cards! Knowledgeable and much less stressful tha... See more
Company replied
Martin helped me get a replacement phone after i had damaged mine and a better deal on my contract package and went above and beyond in terms of customer care making sure all my data transferred over... See more
Company replied
Company details
About Three UK - 3Store Bracknell
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
48 High Street, Bracknell, RG12 1LL, Bracknell, South, United Kingdom
- 01344303703
4.9
Excellent
108 reviews
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Martin was amazing assisting with my…
Martin was amazing assisting with my issue
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Bracknell
Hi Amanda, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Very good and fast service
Very good and fast service. Steve was very helpful.
March 3, 2026
Unprompted review
Reply from Three UK - 3Store Bracknell
Nothing delights us more than knowing you’re happy! Thank you for celebrating Steve’s efficiency. May your day be as amazing as you are! -Ashifa
Reply from Three UK - 3Store Bracknell
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Andrea was so gentle and very helpful
Andrea was so gentle and very helpful, listening to what we (me and my daughter) needed. Very efficient and explaining everything well.
February 20, 2026
Unprompted review
Reply from Three UK - 3Store Bracknell
Hello Judith, we’re pleased Andrea offered attentive support, listened carefully and explained everything clearly to ensure you and your daughter felt confident. Thank you for sharing your experience. -Suhaas
Brilliant service
Martin at the Bracknell store was so amazing and helped me to sort all my old and new contracts and explained everything so I fully understood. Very impressed with the level of customer service
February 17, 2026
Unprompted review
Reply from Three UK - 3Store Bracknell
Oh wow, Heidi! Thank you for sharing such kind words about Martin. He truly is a delight, guiding you every step of the way. Here’s to many more smiling moments together, we’re so excited for your new contract! 💗 -Kashish
Reply from Three UK - 3Store Bracknell
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
I was greeted by Noor at Bracknell…
I was greeted by Noor at Bracknell today who was extremely polite and helpful with my experience!!
February 15, 2026
Unprompted review
Reply from Three UK - 3Store Bracknell
Hey Jamie, thanks for sharing your lovely experience 🎯 We're thrilled to hear that Noor at our Bracknell branch offered such attentive and efficient support. Sending you warm wishes for a lovely day 😊 -Arvind
Efficient service
Efficient service, very polite and friendly. Helpf wi my mobile issues snd new bill .
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Bracknell
We appreciate your feedback, Tracey. It’s great to hear the team handled your concerns with care and got everything sorted for you 😊 -Manavata
Great communication and very helpful
Great communication and very helpful, saved me at least £516, would highly recommend!! Thanks Martin
February 2, 2026
Unprompted review
Reply from Three UK - 3Store Bracknell
Hi Grant, thanks for sharing your experience 🎯 We’re glad Martin could help you make a great saving. Have a wonderful day 🙂 -Arvind
Noor was very helpful
Noor was very helpful, helping two old people to transfer data and saved us money.
February 1, 2026
Unprompted review
Reply from Three UK - 3Store Bracknell
Thank you for sharing this lovely feedback, Karen. We’re glad to hear Noor guided you through everything smoothly and helped you find the best value. 😊 -Neha
Had the pleasure of getting Andrea to…
Had the pleasure of getting Andrea to assist me with upgrading my phone, she made the whole process streamlined and I would definitely ask for her if I had to pop into store in future. The day before my visit I called up to reserve my chosen phone, and Martin was again extremely helpful, I couldn’t reccomend them both enough !! 10/10
January 28, 2026
Unprompted review
Reply from Three UK - 3Store Bracknell
That's brilliant, Amber! We’re thrilled to hear this! 💙 Andrea and Martin made everything smooth and hassle free with your contract renewal. We look forward to welcoming you back again! -Neha
Conor really knows his stuff
Conor really knows his stuff, kind cool guy, quick and friendly.
January 23, 2026
Unprompted review
Reply from Three UK - 3Store Bracknell
Hi Ervin! 🎉 It’s great to hear about your experience. We’re glad Conor assisted you efficiently. It’s a pleasure having you with us at Three. -Kishan
Amazing help and support very happy…
Amazing help and support very happy with Noor excellent customer service
January 14, 2026
Unprompted review
Reply from Three UK - 3Store Bracknell
WOW Alex 🌟 Your 5 ⭐ review made our day. We’re absolutely delighted Noor created a wonderful experience for you. Wishing you a fantastic day ahead ✨ -Arvind
Reply from Three UK - 3Store Bracknell
Hey Andrew, that’s brilliant! We’re so glad everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica
Store manage Steve was very helpful
Store manage Steve was very helpful. He showed professionalism. I left the store happy😄
January 13, 2026
Unprompted review
Reply from Three UK - 3Store Bracknell
Hey Irene, we’re thrilled that Steve made your visit enjoyable. Thank you so much for your 5 ⭐ review! -Suhaas
Excellent service - Bracknell High Street
Noor was very friendly and was able to complete everything quickly and effectively.
January 11, 2026
Unprompted review
Reply from Three UK - 3Store Bracknell
Thanks for writing a terrific review, Chris. We appreciate your kind words about Noor -Scott
Amazing service from Conor
Amazing service from Conor. I came in just for a pay as you go device and was than further helped with a data transfer from my broken screen phone which Conor used a mouse and USB connector to control and transfer as well as my screen protector perfectly fitted. Always great service and a friendly smile.
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Bracknell
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Brilliant customer service
Brilliant customer service. The best.
Andrea looked after me today and offered good advice and service. Thank you so much. Keep up with your great work.
January 9, 2026
Unprompted review
Reply from Three UK - 3Store Bracknell
Hey Maria, that’s fabulous! We’re delighted to hear that Andrea made your experience so smooth and seamless. Thank you for sharing this amazing 5⭐ review! -Veronica
Excellent Customer Service and Great…
Excellent Customer Service and Great Help in Choosing a Phone
I am extremely satisfied with the customer service. The staff were very professional, patient, and knowledgeable. They took the time to understand my needs and helped me choose the perfect phone that fits my expectations and budget.
They explained all the features clearly, answered every question, and made the whole process easy and stress-free. Thanks to their support, I feel confident with my choice and very happy with my new phone.
I highly recommend this customer service to anyone looking for honest advice and excellent support.
Thank you so much to Andrea and Martin from Bracknell
Monika
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Bracknell
What an incredible 5⭐ review, Monika. This makes us so happy! Great work from our Andrea and Martin 🎉 -Jade
Helpful and knowledgeable
Conor , Martin and the team offer friendly expert advice whenever I have asked questions of them all.
Happy to help , knowledgeable and always solve any problem.
Great efforts in a competitive industry
December 22, 2025
Unprompted review
Reply from Three UK - 3Store Bracknell
Thanks for your 5 ⭐ review, Julian, and it's lovely to hear that you enjoyed great customer service from Conor, Martin and the rest of the team. We appreciate you taking the time to share this with us 🎊. -Michael
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