Three UK - 3Store Bridlington Reviews 

182
TrustScore 5 out of 5

4.9

34 Chapel Street, YO15 2DW Bridlington, North, GB


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Rated 5 out of 5 stars

Naomi was friendly professional and knowledgable -she went above and beyond to help with the set up of my new phone which is why I will stay with 3 and return again in 2/3 years 😄

Company replied

Rated 5 out of 5 stars

Our assistant Naomi was very helpful and very friendly she sorted my queries out really fast she knew her job and products inside out and resolved any problems we had. Her co worker Lauren was also re... See more

Company replied

Rated 4 out of 5 stars

Joanna was very helpfull with helping me sorting As this is not my usual shop as i was on holiday and called in

Company replied

Rated 5 out of 5 stars

Your representative Naomi dealt with the virus which had appeared on my phone in a professional and caring manner. She resolved the problem and calmed my fears. What a lovely young lady.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Bridlington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 34 Chapel Street, YO15 2DW, Bridlington, North, United Kingdom

  • 1262675368

4.9

Excellent

TrustScore 5 out of 5

182 reviews

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4.9

All reviews

(182)

32,995 reviews in the last 12 months

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Rated 5 out of 5 stars

Naomi was helpful and made me feel at…

Naomi was helpful and made me feel at ease and very comforable with my questions and helped me with my new phone.

June 18, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

That’s impressive 🎯 Alex, we're delighted that Naomi provided such an assured, steady approach to handle your questions and complete your new device upgrade. Wishing you lovely moments ahead 🌟 -Arvind

Rated 5 out of 5 stars

Naomi helped me with my set up and has…

Naomi helped me with my set up and has been nice and polite. Thanks

June 17, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Hi Martin, it is wonderful to hear that Naomi was so polite and helpful while getting everything set up for you. Thank you for sharing your feedback! -Kishan

Rated 5 out of 5 stars

Great info and service from Lauren who…

Great info and service from Lauren who was certainly brand and product aware. Very engaging without pressure selling so much so we updated two contracts. The store had a really positive vibe about it and it was so inviting 6 star rating !!!

June 11, 2026
Unprompted review
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Reply from Three UK - 3Store Bridlington

Hi Mick, it is fantastic to hear that your visit was such a standout success and that you enjoyed the vibrant atmosphere in our shop. We are incredibly glad Lauren could step in with her expert knowledge and comfortable approach to help get both of your upgrades perfectly sorted. -Shivam

Rated 5 out of 5 stars

Naomi was very helpful and cool

Naomi was very helpful and cool, great service!

June 9, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Absolutely fabulous, Terry! We’re glad Naomi was able to provide you with such great support. Thank you for taking the time to leave us a 5⭐ review! -Neha

Rated 5 out of 5 stars

My phone had a malfunction that I was…

My phone had a malfunction that I was unable to put right. My wife and I are at our caravan at Skipsea so were not near our local 3 shop in Scunthorpe. We visited the Bridlington shop and although I could not get a solution to my phone glitch the girl who we talked to went through some options for me and my wife to upgrade our phones for not much more money than we were paying, I rely on my phone for Banking and NHS app and e mails, so the upgrade was to our benefit. Top marks to Naomi for her patience and professionalism a credit to Bridlington 3 shop.

June 5, 2026
Unprompted review
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Reply from Three UK - 3Store Bridlington

Hi James, thank you for your feedback. It’s great that Naomi explained everything clearly and helped you choose what worked best for you. -Suhaas

Rated 5 out of 5 stars

Great staff

I was helped in store today by a lovely young lady called Lauren. She was super helpful on what was a pretty stressful day. My phone broke in the morning and I went to store honestly expecting a lot of hassle to get an upgrade but it was quite the opposite. She was attentive and helpful and couldn't have done more for me. She is an absolute credit to the store and the company. Thanks Lauren

May 30, 2026
Unprompted review
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Reply from Three UK - 3Store Bridlington

Woohoo 🎉 Gina, your words light up our day! We're thrilled that Lauren provided such stellar and attentive expertise to turn your morning around and make your upgrade absolutely seamless. It is wonderful to know her prompt care stood out, and we appreciate you highlighting her exceptional support 🥰 -Arvind

Rated 5 out of 5 stars

Joanne was very helpful and friendly…

Joanne was very helpful and friendly even better she saved me money

May 29, 2026
Unprompted review
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Reply from Three UK - 3Store Bridlington

Hey Leanne, this absolutely brightened our day. Joanne will love knowing she made your visit so easy and worthwhile 😄 -Ayesha

Rated 5 out of 5 stars

Excellent service from Shannon and Niomi

Excellent service from Shannon and Niomi

May 26, 2026
Unprompted review
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Reply from Three UK - 3Store Bridlington

That’s lovely to hear, Gareth! Thank you for sharing your ⭐⭐⭐⭐⭐ experience. Shannon and Niomi will be thrilled to know their support made such a positive impact 😊 -Ayesha

Rated 5 out of 5 stars

Very helpful and very satisfied from…

Very helpful and very satisfied from Lauren

May 25, 2026
Unprompted review
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Reply from Three UK - 3Store Bridlington

Ruth, thank you for your feedback. We’re pleased to hear you found the service helpful and were very satisfied with Lauren’s support. 😊 -Ayesha

Rated 5 out of 5 stars

Lauren really helped with moving sim…

Lauren really helped with moving sim card over and sorting out existing billing problem

May 25, 2026
Unprompted review
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Reply from Three UK - 3Store Bridlington

Hi Gavin, we’re glad Lauren offered excellent support, assisted with transferring your SIM card, addressed your previous billing issue, and truly made your experience a positive one. -Maryalex

Rated 5 out of 5 stars

Joanna - You're amazing!

Joanna was absolutely fantastic! She was really professional, informative and lovely to speak too! She made me feel at ease and didn't pressure me into anything. She gave me all my options and let me decide for myself. She put my mind at ease and we had some lovely conversations! She's honestly an amazing employee and I couldn't recommend her enough!

I was also with my 4 year old autistic son and she was so lovely with him and offered me advice also from her own personal experience which was really nice of her! Joanna went above and beyond in her role!

May 16, 2026
Unprompted review
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Reply from Three UK - 3Store Bridlington

Thank you for your wonderful feedback, Beth! 🌟 We’re delighted to hear how well Joanna looked after you both. She’ll be thrilled to know she made such a positive impact. 😊 -Veronica

Rated 5 out of 5 stars

Lauren was most helpful and explained…

Lauren was most helpful and explained what had gone wrong cheerful and polite

May 15, 2026
Unprompted review
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Reply from Three UK - 3Store Bridlington

That’s what great service looks like! Huge shout‑out to Lauren for making your visit special, and we’re even happier knowing it meant so much to you, Mrs Sheppard. -Ashifa

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, helped me with all my needs. Received an amazing deal on my phone and broadband package.
Many thanks to Lauren at 3 🙂

May 13, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Smooth purchase, seamless support, that’s the kind of experience we love delivering, Daniel. Lauren made sure you walked away with a great deal and a stress‑free move to your new phone. Thanks for choosing us and letting us be part of your journey. -Ashifa

Rated 5 out of 5 stars

went into the Bridlington store

went into the Bridlington store
for an upgrade mobile hub for our caravan
was served by Joanna who was very helpful and informative also managed to get a new deal on a mobile phone compared to my current one with another supplier

May 9, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Hi Leann, great to hear your visit to our Bridlington store went so smoothly. Joanna took the time to guide you through your options and helped you leave with a setup and deal that suited you better than before. Thanks for sharing your experience with us. -Shivam

Rated 5 out of 5 stars

The banter

The banter. The customer service assistant had good banter, was very helpful and she could speak perfect English, which is more than can be saod than when you ring up Three as it's all farmed out to call centres in India.

I ask them how the weather it and they don't have a clue.

Joanne was very very good.

May 9, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

This is great to hear, Paul! 😊 We’re really pleased Joanne made the experience enjoyable, helpful, and easy to understand. Thanks for sharing such positive feedback with us! -Samad

Rated 5 out of 5 stars

Staff friendly and very helpful

Staff friendly and very helpful. Listen to my thoughts. Gave good advice.

May 9, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Wow, we absolutely love hearing this! Thank you for the feedback. Enjoy the rest of your day. -Afaq

Rated 5 out of 5 stars

First class service from Naomi

First class service from Naomi sorting out my various physical and eSIM problems. Spent a considerable amount of time to make sure all issues were resolved before I left the shop. A real credit to three!

May 6, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Thank you so much for the fantastic feedback! We’re happy to hear Naomi was able to sort out your physical and eSIM issues. She spent the time to make sure everything was fully resolved, and it’s great to know that made a difference for you☺️ -Ayesha

Rated 5 out of 5 stars

Fantastic service as always

Fantastic service as always in the very friendly Bridlington store. There were a couple of questions we needed assistance with and Naomi and Shannon were straight onto them and dealt with us in a very professional and friendly manner ensuring we understood each step as required. Thank you so much for Kev

May 4, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Amazing! 🎉 It’s wonderful to hear that Naomi and Shannon at our Bridlington store took such great care of you and Kev. We pride ourselves on making sure every step is clear and friendly, so it’s brilliant to know they delivered exactly that. -Prabhjeet

Rated 5 out of 5 stars

Naomi made everything easy to…

Naomi made everything easy to understand very polite and helpful .

April 26, 2026
Unprompted review
Three UK - 3Store Bridlington logo

Reply from Three UK - 3Store Bridlington

Hi Heather, thank you for sharing this! We’re so glad Naomi guided you with patience and care. Have a great day 😊 -Samad

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