Jake and Kerel were fantastic. Both very attentive and paid close attention to detail. While kerel was very hyper and brought a lot of energy to the shop Jake was very calm and took his time explain... See more
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What an amazing service by Mr.Arshad, he is been fantastic help to me in resolving my phone issue and also I'm walking out with a brand new tablet and I m so happy about it.
Company replied
I just wanted to say how amazing the customer service was from Yahya today and yesterday. He is incredibly patient, professional, and took the time to help us through all of our enquiries without ma... See more
Company replied
I have been a 3 customer for over 17 years! At times had a very poor service specially with online call support with misinformation. However thankfully I have come across your employee Mr Kerel, wh... See more
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Company details
About Three UK - 3Store Clapham Common
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
52 St John's Road, SW11 1PR, Clapham Common, London, United Kingdom
- 02079245373
4.9
Excellent
101 reviews
No history of asking for reviews
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What an amazing service by Mr.Arshad
What an amazing service by Mr.Arshad, he is been fantastic help to me in resolving my phone issue and also I'm walking out with a brand new tablet and I m so happy about it.
June 3, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hello Yvonne, we appreciate your feedback. It is great to hear that Arshad was fantastic help with resolving your phone issue and sorting your new tablet. -Kishan
I have just transferred my own sim and…
I have just transferred my own sim and a new phone at the age of 19 and I worked with kerel and he was absolutely amazing and soooo helpful know am leaving with a new phone and my new simmm thank u so much
June 2, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hello Rahma, we appreciate you taking the time to share your positive experience. It is wonderful to hear that Kerel provided such excellent assistance with your new phone and sim transfer. -Kishan
Jake and Kerel were fantastic
Jake and Kerel were fantastic. Both very attentive and paid close attention to detail. While kerel was very hyper and brought a lot of energy to the shop Jake was very calm and took his time explaining everything, which put me at rest. Would recommend both of them
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey Elaine, thank you for sharing this feedback! 😊 We’re thrilled that Jake and Kerel gave you such a fantastic experience. -Veronica
Brilliant Customer Service
Brilliant Customer Service, the store manager and the team as a whole were were supper helpful. 5 star Service
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey Babou, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 -Kashish
Arshad had made my purchase very easy…
Arshad had made my purchase very easy and helpful. Came in for an iPhone but didn’t workout and arshad has used his creativeness to get me a phone which was super good.
May 23, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Elton, it’s great to hear Arshad was able to step in and find a solution that worked well for you 😊 it’s always good to see our team going the extra mile to make the experience smooth and tailored to your needs. -Shivam
Kerel was the best
I have been a 3 customer for over 17 years!
At times had a very poor service specially with online call support with misinformation. However thankfully I have come across your employee Mr Kerel, whom has given me an outstanding service and helped clarify all my doubts , and supported my service package changes.
Kerel is a dedicated, super friendly and on top of his work. Employees as Kerel are a gem and hard to find. Look after his career and reward him for his outstanding service. Highly recommended for his knowledge and personality.
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Danilo, thanks so much for sharing this. We really appreciate your loyalty over the years, and it’s great to hear Kerel was able to give you the support you needed. It’s wonderful to know he made such a positive impact. 💙 -Samad
Kerel was exceptional an amazing asset…
Kerel was exceptional an amazing asset to any sales team
He should be coaching or training and developing others
Thank you so very much a true 3 ambassador
May 20, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey Andrea, that’s brilliant! We’re thrilled to hear that Kerel made your experience so positive. Thank you for the lovely 5⭐ review! -Veronica
Thank you for the help kerel
Thank you for the help kerel
Your service was excellent very professional and easy going
May 18, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Alice, thank you for sharing this! We’re so glad Kerel gave you such a great experience. Your feedback really made our day! 😊 -Ayesha
Great customer service from Yahya
I just wanted to say how amazing the customer service was from Yahya today and yesterday. He is incredibly patient, professional, and took the time to help us through all of our enquiries without making us feel rushed at all.
He is so kind, approachable and genuinely sweet throughout the whole interaction, which made such a difference. You can really tell he cares about helping customers properly. A real credit to Three. Thank you, Yahya.
May 17, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Lovely to read your comments, Khadra. Yahya’s patience, professionalism, and genuine kindness always shine through, and we’re so pleased he supported you so well over both visits. He truly is a credit to the team. Thank you for sharing this. -Manavata
Yahya was very helpful and friendly
Yahya was very helpful and friendly, made everything smooth and easy!
May 16, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Lovely to read this, Adam. Yahya ensured everything was handled with ease and confidence, and it’s great to know his support made such a positive impact. -Manavata
Reply from Three UK - 3Store Clapham Common
Hi Joel! We’re delighted Kerel provided outstanding support. Thanks so much for your fantastic 5⭐ review! -Neha
Super friendly
Super friendly, helpful and efficient. Got my phone set up very quickly. Thank you Jake.
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
We're so glad to hear Jake worked his magic :) Thanks for this great ⭐⭐⭐⭐⭐ review! We're always happy to help. -Kashish
ASMA
The advisor asma was the best she took me through all plans finding the right package for me. She's so bubbly and well spoken. What a visit today at Clapham she made my day.
Thank you Asma
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Lolita, it’s great to hear how positively your visit to our Clapham store went. Asma will be delighted to know she made such an impact and helped you find a plan that suits you perfectly. -Shivam
Great service from Josekyn and Jake…
Great service from Josekyn and Jake tbey where both at assisting me with phone enquiry and helped me get a better deal thank you
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Kidtika, we appreciate you sharing this. It sounds like Josekyn and Jake provided a top-tier experience by looking after your mobile needs and ensuring you walked away with more value. -Kishan
Kerel 10/10
The advisor today was amazing really sorting out my needs he's the best big up kernel, if you visit the Clapham store go see kerel!!!!!
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi amuzu, we’re really pleased to hear your visit to our Clapham store went so well. It’s great to know Kerel took the time to understand what you were looking for and made the experience a positive one. -Shivam
Yahya was great help and was friendly
Yahya was great help and was friendly
May 9, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Amran, this put such a big smile on Yahya’s face. He’s all about kindness, patience and good energy, and we’re so glad you felt that. 🥰 -Ayesha
Reply from Three UK - 3Store Clapham Common
João, your message made us smile. Thank you, we’re happy you had a great experience. ☺️ -Ayesha
Arshad help me alot to be honest I am…
Arshad help me alot to be honest I am happy he understands my broken English
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Shishay, great to know Arshad took the time to support you with care and made everything comfortable to follow. -Kishan
Kerel and Arshad
Kerel and Arshad
Amazing staff, amazing people very happy.
Thanks a lot
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Great to hear you had such a positive experience, Faizan. Kerel and Arshad clearly made a strong impression with their friendly and supportive approach. -Manavata
Arshad has done a splendid job with…
Arshad has done a splendid job with lots a patience. I'm grateful 🙏
May 7, 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Edith. It’s wonderful to hear how Arshad’s calm and helpful approach made such a difference for you. We're so glad you had such a positive experience! ✨ -Kishan
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