Wasn't intending to update my phone, given the costs etc. After a couple of minutes discussing various phone options (bells and whistles) with the Customer Avisor Darren, recognised there was no p... See more
Company replied
Location
Switch locationUnit 10, Antonine Shopping Centre, Tryst Road, G67 1JW Cumbernauld, North, GB
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See what reviewers are saying
Andy and Sarah got everything sorted for me. I was with O2 and my signal was getting worse! They swapped my number to Three and got me a new cheaper contract
Company replied
We had a fantastic experience with Kim in the Cumbernauld branch this afternoon! My partner needed his mobile number to be transferred from another sim and for his phone to be upgraded,and she took ex... See more
Company replied
Andy our salesman. was extremely helpful. Very informative and answered all questions. Fully confident in my purchase. A good experience overall and would come back to the store.
Company replied
Company details
About Three UK - 3Store Cumbernauld
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 10, Antonine Shopping Centre, Tryst Road, G67 1JW, Cumbernauld, North, United Kingdom
- 01236725822
4.9
Excellent
103 reviews
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Andy was very helpful and friendly
Andy was very helpful and friendly, and made the process very easy for us!
August 12, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Elaine, we appreciate you sharing your experience with us. We’re delighted Andy helped make everything feel smooth and created a positive experience for you. — Three Social Media Team
Andy our salesman
Andy our salesman. was extremely helpful.
Very informative and answered all questions. Fully confident in my purchase.
A good experience overall and would come back to the store.
August 12, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Thanks a ton for your review, Antony! 🎉 Andy really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
Great in-store service
Andy was very knowledgeable and helpful in selecting a new phone and tablet for my son and advising on my own data plan which is due to renew soon.
August 4, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Thank you for your lovely feedback, Iona. We’re pleased to hear Andy provided clear guidance on both your son’s new devices and helped you understand your plan options. 🌟 – Three Social Media Team
Andy was absolutely brilliant!
August 3, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Thanks for the review Frances, wonderful to hear Andy made such a positive impact ⭐
Andy was very helpful
Andy was very helpful, even set up new router. All ready to rock
August 3, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Brian, it’s great to know Andy took the time to get everything up and running for you, leaving you ready to make the most of your new setup from the moment you got home. — Three Social Media Team
Andy was great help and very friendly
Andy was great help and very friendly, also helped me save some money
August 1, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Antonio, thank you for checking in about your experience with Andy. We are delighted that his warm attitude made your visit so pleasant and that he successfully reduced your monthly billing costs. — Three Social Media Team
Reply from Three UK - 3Store Cumbernauld
Hi Andrew! ⭐⭐⭐⭐⭐ Your review is truly fantastic about Andrew! We really appreciate you sharing the double love with us. 😊 — Three Social Media Team
excellent customer service by andy
Andy provided excellent customer service and was very helpful in finding us better deals and sorting all our queries.
July 24, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Jean, thanks for the brilliant feedback. We’re glad to know that Andy delivered outstanding assistance in securing the ideal deal as per your needs and resolved all your concerns without any hassle.
-Three Social Media Team
Excellent service at 3 in cumbernauld
Excellent service at 3 in cumbernauld. Darren totally helped us in a very satisfying way with our phones and Internet. Will be back when needed. Thanks Darren
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hey there! Thanks for your feedback, Darren always go the extra mile to make sure everything feels just right. We're always here if you need us. ☺️ — Three Social Media Team
Very helpful sorted all our needs…
Very helpful sorted all our needs Darren was great
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Jim, thank you for sharing your experience. We’re really pleased Darren was able to take care of everything you needed so smoothly.
– Three Social Media Team
Always good service from the drops team
July 16, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hey there, we’re really glad our team made a great impression 😊 Thanks so much for sharing your experience.
-Three Social Media Team.
The customer service staff was good and…
The customer service staff was good and friendly, straight to the point giving me the best deals and experience of three planet. Well explained to my understanding.
Thanks Andy.
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Love this energy 🎉 Roderick. We’re pleased the team’s clear guidance and expert support helped you explore valuable options with confidence 🌟
- Three Social Media Team
Excellent Service
Andy was extremely helpful, explained everything so well when helping us renew our contracts. All of the information was digestible and all of our queries were answered.
July 11, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hey Dean, thank you for the fantastic ⭐⭐⭐⭐⭐ review. We’re thrilled to hear Andy made your renewal process clear and straightforward.
Three Social Media Team
Kim help my elderly father in law…
Kim help my elderly father in law purchase a new phone he is not great with technology and she took the time to explain everything to him. Great service
June 25, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Joe, thanks for the fantastic five ⭐ rating. We’re delighted to know Kim delivered top tier support, took time to explain everything clearly to your father in law during his new device purchase, and ensured he felt fully supported.
— Three Social Media Team
Kim was very helpful with mine and my…
Kim was very helpful with mine and my husbands new phones. We had the same phones for 5 plus years. She took the time to talk us through everything and understand what our needs were. Couldn’t recommend her enough.
June 28, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Christine, we’re pleased to hear Kim was so helpful in setting up both of your new phones and explaining everything clearly. It’s great to know she understood your needs and made the whole process smooth.
— Three Social Media Team
service is very good from ANDY
July 10, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi there, thanks for the excellent 5⭐ rating. We’re thrilled to know Andy delivered such strong support and left you feeling well looked after.
– Three Social Media Team
Reply from Three UK - 3Store Cumbernauld
Hi Jodi, We are absolutely delighted to hear about your positive experience. It is wonderful to know that you received such useful and excellent support from our team.— Three Social Media Team
Reply from Three UK - 3Store Cumbernauld
That's awesome to hear! 🎉 Caroline, we're so happy you received such great help from us. Thank you for sharing this! ☺️- Three Social Media Team
Was given great advice on a issue I had…
Was given great advice on a issue I had with my phone and was resolved quickly thanks to the Two lads Andy and Arran 😁😁👍
July 4, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hi Robin, it is fantastic to hear that Andy and Arran provided such helpful advice to ensure your phone issue was resolved so quickly. — Three Social Media Team
Andy and Darren were fantastic
Andy and Darren were fantastic. Went through stage by stage and explained everything TEN OUT OF TEN 😁
July 4, 2026
Unprompted review
Reply from Three UK - 3Store Cumbernauld
Hey Ann. Boom! 💥 Andy and Darren totally nailed it today, and we’re glad you’re all sorted. See you next time! 🙌✨ — Three Social Media Team
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