Three UK - 3Store Dalston Reviews 

121
TrustScore 5 out of 5

4.9

Unit 2A Kingsland Shopping Centre, E8 2JP Dalston, London, GB


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Rated 5 out of 5 stars

Hello, I am one happy customer and wanted to say I always have an amazing service and happy welcoming from 3 shop based in Dalston E8 I personally never had disappointed service and always kind. Cust... See more

Company replied

Rated 5 out of 5 stars

It was good customer service from Nayeem who served me and help me getting better price on my sim contract and also helped me setting up my three app. I highly recommend Dalston three branch, staff i... See more

Company replied

Rated 5 out of 5 stars

Esen was really really helpful. Great customer service. Lovely around. Answered all our questions

Company replied

Rated 5 out of 5 stars

There is a very annoying and outdated error in 3 pay as you go data packs where if you use your data before the expiration date and cancel your auto renewal then you cannot buy any additional data for... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Dalston

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 2A Kingsland Shopping Centre, E8 2JP, Dalston, London, United Kingdom

  • 02072758764

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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4.9

All reviews

(121)

30,293 reviews in the last 12 months

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Rated 5 out of 5 stars

Nayeem very helpful

Nayeem customer advisor very helpful

July 22, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hey Alan, thank you for your glowing review. It's wonderful to hear Nayeem provided such excellent support. Wishing you a fantastic day. 😊 - Three Social Media Team

Rated 5 out of 5 stars

Esen was really really helpful

Esen was really really helpful. Great customer service. Lovely around. Answered all our questions

July 19, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Love this energy 🎉 We’re pleased Esen’s thoughtful guidance and steady support made such a positive impact 🌷

- Three Social Media Team

Rated 5 out of 5 stars

I went to the three store with viruses…

I went to the three store with viruses on my phone and Rana helped me delete them all and made my phone work.

July 16, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hi Gloria, it’s wonderful to hear Rana was able to help get your phone back up and running during your visit to our store. We’re grateful you chose to share your experience with us. — Three Social Media Team

Rated 5 out of 5 stars

The staff was very nice to me by going…

The staff was very nice to me by going through the contract options that I can take, very calm and patient. Nayeem is a good man.

July 16, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hey Abraham, we’re really glad Nayeem was able to walk you through the contract options and help you find something that suits your needs. Thank you for sharing your experience.
-Three Social Media Team.

Rated 5 out of 5 stars

I met Nayeem at Three Dalston he gave…

I met Nayeem at Three Dalston he gave me good deal and very helpful.

July 9, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hi Abdalla, we’re glad to hear Nayeem helped you get a good deal and made everything clear and easy along the way. Thanks for sharing your experience. - Three Social Media Team

Rated 5 out of 5 stars

Excellent service by Nayeem

July 8, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hi Aisha, we appreciate your review. It’s great to know Nayeem delivered the level of service you were hoping for.
– Three Social Media Team

Rated 5 out of 5 stars

Hello “Amazing Customer Service”

Hello, I am one happy customer and wanted to say I always have an amazing service and happy welcoming from 3 shop based in Dalston E8 I personally never had disappointed service and always kind. Customer service personally from Mr Rana and other member of staff was too. And also wanted to say a huge THANKS for well manners and well spoken staff.. kind Regards
Ramesh Barchha.

July 1, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Thank you for sharing your experience, Ramesh. We’re so pleased to hear that our Dalston E8 store team, including Mr Rana, always make you feel welcomed and well looked after. – Three Social Media Team

Rated 5 out of 5 stars

Good service from Nayeem

July 1, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hey Juan, we’re glad Nayeem made your experience a positive one. Thanks for the review 😊
-Three Social Media Team.

Rated 5 out of 5 stars

I came to Dalston and Gloria looked…

I came to Dalston and Gloria looked after me thanks to her I have a new phone and she was very helpful and I recommend this branch

June 26, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hi Maria, We are delighted to hear about your visit to our Dalston branch. It is wonderful that Gloria provided such a welcoming experience and supported you so well with your upgrade. Thank you for sharing your feedback.— Three Social Media Team

Rated 5 out of 5 stars

Nayeem is awesome

Nayeem is awesome. Very polite and good customer service.

June 23, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hi Manyima, Thank you for reaching out. I am delighted to hear that you had such a wonderful experience today, and it is great to know that Nayeem provided excellent support with such a courteous approach.— Three Social Media Team

Rated 5 out of 5 stars

Uju was very helpful

Uju was very helpful. Supported me with my long awaited phone upgrade and helped transfer

June 22, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hi Belinda, it is brilliant to hear that Uju was so helpful with supporting you through your phone upgrade and assisting with the transfer. Thank you for sharing your positive experience with us! -Kishan

Rated 5 out of 5 stars

I had fantastic service from Oumar…

I had fantastic service from Oumar today - he was very knowledgeable and helpful. Thank you, Oumar.

June 17, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hey Saleem, thank you for sharing this lovely feedback! 😊 We’re thrilled that Oumar gave you such an incredible experience. -Veronica

Rated 5 out of 5 stars

Saroush is definitely the best employee…

Saroush is definitely the best employee you guys have, helped my disabled mum understand thoroughly how the phone contracts work etc

June 16, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Your words are a real highlight ✨ Teo. Wonderful to know Saroush delivered patient and thoughtful guidance, helping your mum feel confident and fully informed 💫 -Arvind

Rated 5 out of 5 stars

It was good customer service from…

It was good customer service from Nayeem who served me and help me getting better price on my sim contract and also helped me setting up my three app.
I highly recommend Dalston three branch, staff is very helpful.

June 15, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hi there, we are glad to hear that Nayeem looked after you so well by finding a better deal on your SIM contract and assisting with the Three app setup. Thank you for recommending our Dalston branch and praising our helpful team! -Kishan

Rated 5 out of 5 stars

Esen has been very helpful and i have…

Esen has been very helpful and i have been a three customer for many years i highly reccomend her

June 14, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hi Suzana, we are delighted to hear about the excellent care Esen provided. Thank you for your continued loyalty over the years and for recommending her! -Kishan

Rated 5 out of 5 stars

Very patient

Very patient, explained everything thoroughly, very well mannered

June 14, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Fantastic stuff, Valluno! We’re so glad to hear that our team was excellent support for you. Thank you for taking the time to leave this 5 star review. 😊 -Kashish

Rated 5 out of 5 stars

I went to dalston because my phone had…

I went to dalston because my phone had over 40 viruses, Jonathan helped me remove everything. Fantastic and happy customer

June 13, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Hey Alex. We're thrilled Jonathan made the process easy and delivered outstanding care throughout. Thank you so much for sharing the feedback! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Uju was very helpful helped me with my…

Uju was very helpful helped me with my upgrade for me and my wife . Lovely girl

June 13, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Thanks so much, Kwabena! 🎉 We’re so happy Uju could help you and your wife as well also get exactly how you wanted. Enjoy your upgrade with us, you’re awesome! ♥️ -Kashish

Rated 5 out of 5 stars

I went in today about a billing issue…

I went in today about a billing issue and was seen by gloria, she explained to me how the billing cycle works and helped me solve my issue, she was also very patient during the process and also helped me set up the three app so i could monitor my bill every month

June 12, 2026
Unprompted review
Three UK - 3Store Dalston logo

Reply from Three UK - 3Store Dalston

Thank you Alfred, we’re really glad to hear how well Gloria supported you. It’s great to know she took the time to walk you through your billing query, helped you understand your cycle clearly, and even got the Three app set up so you can keep an eye on things each month. That level of patience and care is exactly what we aim to deliver. -Prabhjeet

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