Three UK - 3Store Eastleigh Reviews 

50
•
TrustScore 5 out of 5

4.8

47-49 Market Street, Eastleigh, SO50 5RF Hants, South, GB

•

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Rated 5 out of 5 stars

The staff were really helpful and friendly. They sorted my broadband issue and found great mobile deals for me and my daughter. Definitely recommend the Eastleigh store.

Company replied

Rated 5 out of 5 stars

Outstanding customer service from The manager Jon. He solved a problem that nobody else could fix

Company replied

Rated 5 out of 5 stars

Process went smooth, had all the information sent to my email. Fiza communicated clearly and made what could have been an ordeal, quite seamless. very happy Edit* Spelling

Company replied

Rated 5 out of 5 stars

Truly Excellent service. Walter and Fiza were extremely helpful and efficient, they explained everything so we understood every step. Only went in for broadband but left with that and new sims for our... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Eastleigh

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 47-49 Market Street, Eastleigh, SO50 5RF, Hants, South, United Kingdom

  • 02380642235

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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4.8

All reviews

(50)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The staff were really helpful and…

The staff were really helpful and friendly. They sorted my broadband issue and found great mobile deals for me and my daughter. Definitely recommend the Eastleigh store.

October 6, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

What a lovely shout‑out, Karen 💫 the team at our Eastleigh store got everything back on track and helped uncover great value for you and your daughter. Seeing you'd recommend the store speaks volumes 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Outstanding customer service from

Outstanding customer service from
The manager Jon. He solved a problem that nobody else could fix

October 2, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Nick, thank you for sharing this! We’re so happy Jon could guide you through everything with patience and care, hope you have a lovely day! -Three Social Media Team

Rated 5 out of 5 stars

Walter was brilliant great bloke really…

Walter was brilliant great bloke really helpful and friendly thank you for all your help three are brill 😁

September 19, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Thank you for your feedback, Eddie! We're delighted to hear that Walter provided outstanding support. ✨ — Three Social Media Team

Rated 5 out of 5 stars

Very good all round experience

Very good all round experience, lucky was very friendly and approachable and made it a good experience

September 23, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hi, Nathan! We're so pleased to hear that Lucky provided you with excellent service. We hope you enjoy the rest of your day! ☺️ - Three Social Media Team

Rated 5 out of 5 stars

Great professional service

Great professional service

September 23, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Thank you, Anna, for your 5 star review. We're delighted that you had a wonderful experience. 😊- Three Social Media Team

Rated 5 out of 5 stars

very good

Process went smooth, had all the information sent to my email. Fiza communicated clearly and made what could have been an ordeal, quite seamless. very happy

Edit* Spelling

September 15, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Thank you for your feedback, Ethan! We're happy to hear that Fiza made things simple and provided the information you needed every step of the way. ✨ — Three Social Media Team

Rated 5 out of 5 stars

Good staff

Good staff, really helpful

August 29, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Woohoo 🎉 Brittany, we're pleased the team's care and dedication made such a positive impact 💙

- Three Social Media Team

Rated 5 out of 5 stars

Hemant was very helpful today

Hemant was very helpful today, and I’m very happy with the service.

August 23, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hey Libby, we're glad to hear Hemant made such a positive impact. Thank you for the feedback! 😊
-Three Social Media Team.

Rated 5 out of 5 stars

Hemant was great and helpful

Hemant was great and helpful

August 15, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Thank you for your feedback, Chantelle! We’re thrilled Hemant provided such outstanding support. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Excellent customer service from start…

Excellent customer service from start to finish. The team was friendly, helpful, and made the whole process smooth and hassle-free. Really pleased with the support I received. Highly recommended

August 4, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

This made our day 🌈 Chris. It's wonderful to know the team created such a positive experience throughout, with the right support at every step. Thanks for the recommendation 💙

- Three Social Media Team

Rated 5 out of 5 stars

Renewed my contract with you again…

Renewed my contract with you again always the best customer service you should be so proud of your Staff in the Eastleigh branch

August 3, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hi Amanda, thanks for the wonderful review. We’re happy to hear that the team at Eastleigh store handled your contract renewal efficiently and made the whole experience feel seamless.
– Three Social Media Team

Rated 5 out of 5 stars

Quick and excellent service.

August 2, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hi, Lyn. We're so happy to know that you had a great experience with us. Thank you for taking the time to share this lovely feedback. ☺️ - Three Social Media Team

Rated 5 out of 5 stars

Very helpful 👌 great service.

August 1, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hey Holly, your message made our day! Thank you for taking the time to share such lovely feedback 😊
Three Social Media Team

Rated 5 out of 5 stars

Friendly and brilliant customer service

July 28, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

That’s fabulous, Rhianon! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Brilliant service

July 15, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Joseph, that’s wonderful to hear! We’re thrilled the service made such a positive impact. Thanks for sharing your experience. 🌼
— Three Social Media Team

Rated 5 out of 5 stars

I had a fantastic experience in the…

I had a fantastic experience in the Eastleigh store was helped by the store manager Jon and also Luqman and Hemant also helped would highly recommend this store and staff to anyone needing any mobile phones or broadband

July 10, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Thank you for taking the time to share this feedback, Sait. We’re pleased to hear Jon, Luqman, and Hemant offered outstanding support during your visit at our Eastleigh branch. 🌟 – Three Social Media Team

Rated 5 out of 5 stars

Amazing service very professional every…

Amazing service very professional every member of staff could not do enough to make us so comfortable second to none many thanks Anita and Tony

June 27, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Thank you for your wonderful review, Tony. We’re delighted that our team made you feel so well supported. 😊 – Three Social Media Team

Rated 5 out of 5 stars

Good experience in the store

Good experience in the store. Helpful staff.

June 27, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hello Anita, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team

Rated 5 out of 5 stars

Great service from fiza

Great service from fiza. Thank you for my new phone was definitely needed

June 11, 2026
Unprompted review
Three UK - 3Store Eastleigh logo

Reply from Three UK - 3Store Eastleigh

Hi Maddison, it is brilliant to hear that you are pleased with your new upgrade and that it came at the perfect time. We are incredibly glad Fiza could step in to assist you and ensure your device transition went smoothly. -Shivam

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