Three UK - 3Store Fulham Reviews 

57
TrustScore 5 out of 5

4.8

Fulham Broadway Retail Centre, SW6 1BW London, London, GB


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Rated 5 out of 5 stars

I received an email with a broadband offer but couldn't take it due to an issue with my account. I visited the store in Fulham, where Abdul quickly identified the problem, corrected my account details... See more

Company replied

Rated 5 out of 5 stars

I went to look for a better monthly contract, and was greeted by Josef and Del at the Fulham Broadway store. They found the best deal for me, and were really, really nice, very professional, and ext... See more

Company replied

Rated 4 out of 5 stars

Network is great overall especially for the price your paying but sometimes the network can be slow in certain areas but your getting your moneys worth at the end of the day

Company replied

Rated 5 out of 5 stars

Kristine at the Fulham Broadway store was incredible. She provided the information clearly, patiently and it helped me decide on what package was best for me. Can never be replaced by the current AI s... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Fulham

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Fulham Broadway Retail Centre, SW6 1BW, London, London, United Kingdom

  • 02073815970

4.8

Excellent

TrustScore 5 out of 5

57 reviews

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4.8

All reviews

(57)

28,708 reviews in the last 12 months

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Rated 5 out of 5 stars

This shop is amazing… I love coming…

This shop is amazing… I love coming here all staff are friendly and SUPER helpful. Momar in particular is wonderful. Patient and takes his time to help.
And price is good plus never had problem with my 5G or broadband. I do recommend and appreciate humans and not Robots!

July 7, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Your shout‑out is WOW ✨ Carla. We’re delighted Momar’s attentive approach and top‑tier support keep you coming back, and your recommendation speaks volumes 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Great service in Fulham branch

Great service in Fulham branch
Amazing Team

July 7, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hello there, we’re so glad you’re happy with our service from our team, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team

Rated 5 out of 5 stars

Abdul was very helpful

Abdul was very helpful when explaining everything about the phones on hand and about the plans

June 23, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hi Fredrick, it’s great to hear that Abdul gave you such clear and supportive guidance. We love knowing that our team can make things easier by breaking everything down in a way that feels simple and helpful. 🥰 - Three Social Media Team

Rated 5 out of 5 stars

Abdul was so helpful when I went in to…

Abdul was so helpful when I went in to find out about new deals and upgrading my phone. He explained everything so well and got me the best deal. Abdul took his time and was very friendly.

June 18, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

That's fabulous, Macey, we're glad Abdul gave you the support you needed 🙂 Thanks for a great review. -Neha

Rated 5 out of 5 stars

I’m happy with the service with the 2…

I’m happy with the service with the 2 ladies del and priya,they are very accomodating..and customer friendly..

June 5, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Amazing! It’s great to hear that Del and Priya made your visit such a positive one. Their warm approach and willingness to go the extra mile clearly left a strong impression, and it’s wonderful to know you felt so well looked after. 😇 -Prabhjeet

Rated 5 out of 5 stars

Good service

Shamani was efficient and very helpful getting me what I needed.

June 4, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hi Chris, it’s wonderful to know Shamani looked after you so well. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Prabhjeet

Rated 5 out of 5 stars

Exceptional service

Exceptional service
Thankyou

June 4, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Oh wow, David! That’s what we call fantastic service. We truly appreciate you sharing this with us! ☺️ -Neha

Rated 5 out of 5 stars

Thanks to Abdul for sorting this out

I received an email with a broadband offer but couldn't take it due to an issue with my account. I visited the store in Fulham, where Abdul quickly identified the problem, corrected my account details, and sorted everything out. Friendly, professional, and incredibly helpful. Thank you, Abdul!

June 3, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Wow, Ellie! It feels incredible to know Abdul at our store in Fulham made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback 😊 -Neha

Rated 5 out of 5 stars

Today I switched my phone and broadband…

Today I switched my phone and broadband services from EE to Three, and I couldn’t be happier with the experience.

I would especially like to recognize Abdul for his outstanding customer service. He was professional, friendly, knowledgeable, and proactive throughout the entire process. What could have been a stressful change was made incredibly smooth, straightforward, and reassuring thanks to his support.

The whole process was completed quickly and efficiently, and I felt well looked after from start to finish.

Abdul is a real credit to Three, and experiences like this make a huge difference. Thank you for the excellent service, and well done to Three for having such a fantastic professional on the team.

June 1, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hey Jonny, thank you so much for sharing this. It’s really lovely to hear how smoothly your switch went and how well Abdul supported you through the whole process. Moments like this truly show the difference great service can make. We’re glad everything felt easy, clear, and even a bit uplifting during a big change. Abdul will be thrilled to know the impact he had. -Kashish

Rated 5 out of 5 stars

Great customer experience at Three store

I visited the Three store to know more about a SIM card offer I saw online and I was particularly impressed by the curtesy, clarity of information and professionalism of customer assistance Kristine

May 20, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Great to hear, Cristiano, that Kristine’s courteous approach and clear guidance made your visit so positive while exploring the SIM offer—excellent service! -Shivam

Rated 5 out of 5 stars

Excellent service.

Excellent service.

May 17, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Thank you for your fabulous review, Alex! 🌟 We’re really glad to hear everything went so well. -Veronica

Rated 5 out of 5 stars

Great experience with the help…

Great experience with the help Kristine! Very lovely and helped with everything I needed :)

May 8, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

That’s what great service looks like! Huge shout‑out to Kristine for making your visit special, and we’re even happier knowing it meant so much to you, Clair. -Ashifa

Rated 5 out of 5 stars

Very good service !

May 6, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hey Michael, it’s fantastic to hear how we made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

Rated 5 out of 5 stars

Abdull excellent service

Abdull excellent service

May 4, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Thanks a ton, Ratiba! 🎉 We’re so glad everything went perfectly with Abdull, and see you soon! 🥰 -Kashish

Rated 5 out of 5 stars

Excellent service

Excellent service

May 3, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hello Bex, we’re delighted to hear that you had a great experience with us. Thank you so much for taking the time to leave a review! 😊 -Neha

Rated 5 out of 5 stars

Rommel and everyone was good thank you

May 1, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hey Abeba! That’s amazing to hear! Kudos to Rommel and team for making the experience extraordinary. Thank you for your kind words! -Ashifa

Rated 5 out of 5 stars

Good customer service and good offer…

Good customer service and good offer from Josef

April 26, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Hey Sidali, thank you for sharing this fabulous 5⭐ review! We’re thrilled that Josef gave you such a fantastic experience. -Veronica

Rated 5 out of 5 stars

What a wonderful service I got from…

What a wonderful service I got from Fulham Team amazing service
Thank you for your service

April 20, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Thank you for taking the time to share this lovely review. We're delighted to hear that our team provided clear guidance and supported you throughout. Enjoy the rest of your day! -Afaq

Rated 5 out of 5 stars

Great service from Christine!

April 17, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

Thank you for your feedback Fernando! We’re glad to hear that Christine made such a positive impact through attentive and supportive service. -Afaq

Rated 5 out of 5 stars

Abdul

Abdul. Very friendly, helpful, explained all the options.

April 15, 2026
Unprompted review
Three UK - 3Store Fulham logo

Reply from Three UK - 3Store Fulham

We love this, Martin. We’re delighted Abdul could support you with everything you needed and more. 🤗 -Ayesha

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