Three UK - 3Store Glasgow (Fort) Reviews 

149
TrustScore 5 out of 5

4.9

Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY Glasgow, North, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

10/10. Had a major issue with my business account as it was set up wrong at another branch, went into the fort to get it sorted and Erin couldn’t have been more helpful. Genuinely went above and beyon... See more

Company replied

Rated 5 out of 5 stars

Michael who is normally based in the Parkhead store but was working in the Fort store on the day we visited provided fantastic support in making choices in what I wanted to do. He was extremely kno... See more

Company replied

Rated 5 out of 5 stars

Kaylyn was fantastic, she took me through every possible option and really helped me decide what would be best for me. Great service!

Company replied

Rated 5 out of 5 stars

Kaylyn was very helpful with sorting out my phone upgrade. Very informative and made the process very simple! Great experience overall.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Fort)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY, Glasgow, North, United Kingdom

  • 01417716648

4.9

Excellent

TrustScore 5 out of 5

149 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(149)

32,904 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service from Fhaz

I mistakenly put my phone back to factory settings & had no SIM card. I came into the store @ 10.15am & Fhaz the manager sorted it out for me immediately. He could not have been any more helpful & his customer care was excellent!

January 10, 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Kendal was very friendly and helpful.

Kendal was very friendly and helpful.

January 9, 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

That’s brilliant, Pamela! We’re super happy to hear that Kendal gave you all the support you needed. We appreciate your feedback! 😊 -Neha

Rated 5 out of 5 stars

Kaylyn was great in store and explained…

Kaylyn was great in store and explained all of our options answering all questions. Kaylyn made this process seamless and enjoyable. Thank you! 🙂

January 3, 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Customer Advisor

Served by David very professional served my wife and myself and was very knowledgable and patient.

January 3, 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi there.

That's great. We're glad to hear that. Thank you for the 5 stars. -Pete

Rated 5 out of 5 stars

Excellent customer service from…

Excellent customer sercice from Michaela at 3 store Glasgow Fort.

January 2, 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Michael was amazingly helpful and…

Michael was amazingly helpful and really appreciate her help

Thanks

January 2, 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey.

Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete

Rated 5 out of 5 stars

Kaylyn was an excellent help today…

Kaylyn was an excellent help today choosing a new phone

December 17, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hello Andrea, that’s awesome 😊 We’re so happy to know Kaylyn made your visit special. Thank you for your 5 ⭐ review! Hope you have a wonderful day. -Arvind

Rated 5 out of 5 stars

Kaylyn was excellent at explaining the…

Kaylyn was excellent at explaining the deals to us and insurance packages. Very friendly.

December 13, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey Joanna, thank you! 😊 We’re so happy you enjoyed our service, great to know that Kaylyn was super helpful to you. Hope you have a wonderful day 😊 -Kashish

Rated 5 out of 5 stars

David was Helpful

David was Helpful, informative and polite

December 12, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey Stuart! 🎉 Awesome to hear! Huge shoutout to David for making your experience excellent. Thank you so much for sharing the feedback! -Kashish

Rated 5 out of 5 stars

David was fantastic and very helpful

David was fantastic and very helpful, easy and efficient service.

December 12, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Michaela fixed my phone in 6 minutes!I…

Michaela fixed my phone in 6 minutes!I done something wrong and she was very patient and got back all my apps for me! Thank you Michaela!

December 11, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for the 5* review. We're glad to hear you've had a wonderful encounter with our retail staff. I'm sure they'll be thrilled to see this -Maxine

Rated 5 out of 5 stars

David was extremely helpful fab…

David was extremely helpful fab experience at the fort shop

December 4, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

This is what we like to hear, Anne. Thanks for the 5⭐ review! Great work David 🎉 -Jade

Rated 5 out of 5 stars

Michaela was amazing we have been in…

Michaela was amazing we have been in twice and both times has been so helpful and patient she has went above and beyond to help couldn’t have had a better experience

November 28, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey Kayla, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

Rated 5 out of 5 stars

David was amazing and extremely…

David was amazing and extremely knowledgeable world definitely recommend this store

November 23, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

That's awesome, Big Deek, we're glad you got great service when speaking to David :) -Scott

Rated 5 out of 5 stars

Kaylyn

Kaylyn was very helpful and got everything sorted that I needed.

November 18, 2025
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey Douglas, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look