Three UK - 3Store Greenock Reviews 

111
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TrustScore 5 out of 5

4.9

50 Hamilton Way, Oakmall Shopping Centre, PA15 1RH Greenock, North, GB

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Absolutely fantastic service from Stefanie! She was incredibly friendly, patient and professional throughout the whole process. Stefanie explained everything clearly, helped us with the fina... See more

Company replied

Rated 5 out of 5 stars

Went in to shop to update contract and steph was really welcoming the service was really nice Steph saved me money today aswell as i was paying for a mobile phone that i no longer use and she made... See more

Company replied

Rated 5 out of 5 stars

It was a great service with member staff “Stefanie” she was great and we really appreciate her help

Company replied

Rated 5 out of 5 stars

Staff friendly, helpful and took time, and reviewed my details and plans , brilliant, Staff member is Stephanie, in Greenock Three store, an asset to the company

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Greenock

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 50 Hamilton Way, Oakmall Shopping Centre, PA15 1RH, Greenock, North, United Kingdom

  • 01475726709

4.9

Excellent

TrustScore 5 out of 5

111 reviews

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4.9

All reviews

(111)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Phenomenal experience by Courtney

Absolutely outstanding customer service excellent help would recommend Courtney

December 11, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

That’s fabulous, Ian! We really love hearing that from our customers, and it means a lot to us. Thank you so much for the 5 ⭐ review! -Ayesha

Rated 5 out of 5 stars

Transaction runs swiftly,very…

Transaction runs swiftly,very accomodating.Thanks Ms Danielle for being so nice.

November 29, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

Staff were very friendly and helpful

Staff were very friendly and helpful. Transferred all my data from my old phone to my new phone.

November 15, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hi.

Thanks! Your review is really appreciated. -Pete

Rated 5 out of 5 stars

Iphone 17 prome

The sales representative doing well his job and accomodate customer politely name danielle

November 15, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Upgraded

Upgraded my phone in the greenock store today . So much easier than online . Helped by danni and had my upgrade straight away.

November 15, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Superstars

Had technical difficulties which were very swiftly & professionally sorted. I am now a happier Man!!!

November 12, 2025
Unprompted review
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Reply from Three UK - 3Store Greenock

Thanks for this fantastic 5⭐ review, Richard. We really do appreciate it! Have a great day 😊 -Jade

Rated 5 out of 5 stars

I came in to check my account as I was…

I came in to check my account as I was worried packages that I had were cancelled. Danielle and Kyle were lovely and helped me check my account and reassured me that my account was fine.

November 11, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

We're glad Danielle and Kyle could give you that assistance and peace of mind, Meshack. Thank you for your brilliant review :) -Scott

Rated 5 out of 5 stars

Great team in the Greenock store Kyle…

Great team in the Greenock store Kyle and Danielle were very informative with current deals and tech. A credit to the company

November 11, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thanks for this amazing 5⭐ review, Calum. We really do appreciate you taking the time to send this over! Great work Kyle and Danielle 🎉 -Jade

Rated 5 out of 5 stars

New airtime plan

My airtime was ending and now retired I was looking for a better sim only deal and price.
Nicole in the shop suggested a plan that would half my previous deal .
This was so easy to sign up for and will save me a lot it money in the next 2 years.
Nicole was very professional and explained everything.

November 8, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hey.

That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete

Rated 5 out of 5 stars

Great experience in Greenock today

Massive thank you to Courtney and Corey who were both great and helped me today. I upgraded my home broadband and got a better deal on my sim by moving to Three so I am very happy. Thank you both for the great service.

November 7, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Amazing

Nicole was very helpful and helped us get the best deal that suited us😁

November 5, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thanks for your feedback, Nikki, and it's lovely to hear that you enjoyed great customer service from Nicole with your new plan. We appreciate you taking the time to share this with us -Michael

Rated 5 out of 5 stars

We came to the three store for help…

We came to the three store for help with roaming on our phones. The staff were really helpful and upgraded me to a plan with roaming. My partner even got a new plan with roaming moving over from O2. Big thanks to Nicole for helping us today

November 4, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hi Sharon, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

It’s best customers service from Team…

It’s best customers service from Team Kyle and Corey. Swift responds, they both attended to us with warm welcome and open minds. Love to come back

November 3, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thanks for your feedback, and it's lovely to hear that you enjoyed great customer service from Kyle and Corey. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

We had a

We had a. Good experience today and they made everything easy and well planned for us ..good communication and good customer service..10/10…thanks to corry and Kyle

November 3, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Hi Owoeye, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Great experience

Always attentive staff

November 3, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

We value your opinion, Robert, so that's really good to hear. Thank you for leaving us a review -Scott

Rated 5 out of 5 stars

Phone upgrade

Went in to upgrade mine and my partners phones, Courtney was very helpful looked into multiple deals until we found one that suited us.

October 30, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thanks for your feedback, Kayleigh, and it's lovely to hear that you and your partner enjoyed great customer service from Courtney during your upgrade. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Very happy with my service today

I was instore today with Courtney, Nicole and Corey. Each one of them were very friendly and helpful. They got me setup with a new phone and transferred everything across for me. Couldn't ask for better service! Thank you again

October 29, 2025
Unprompted review
Three UK - 3Store Greenock logo

Reply from Three UK - 3Store Greenock

Thanks for this amazing 5⭐ review, Linda. We really do appreciate you taking the time to send this over! Well done team 🎉 -Jade

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