Dan was so helpful in choosing what phone we should upgrade to! He was super honest and clear about what options were available to us. In the end we ending up getting the exact phone that we were look... See more
Company replied
Location
Switch locationUnit B10, Freshney Place Shopping Centre, DN31 1QL Grimsby, Midlands, GB
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See what reviewers are saying
Popped into store to see about my contract as due to expire was served by Daniel (Grimsby store) told me what the best options were for what I wanted. I've been with 3 for a number of years and it's n... See more
Company replied
After visiting the Three Store in Grimsby , Carol put any fears I had to one side and listened to my concerns over moving to a new service provider.After a short but meaningful consultation all my nee... See more
Company replied
Fantastic seamless and friendly experience. Carol, in particular, was very helpful and accommodating. I haven’t been into a phone store for years and was worried about it being intimidating, especi... See more
Company replied
Company details
About Three UK - 3Store Grimsby
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit B10, Freshney Place Shopping Centre, DN31 1QL, Grimsby, Midlands, United Kingdom
- 01472353711
4.9
Excellent
147 reviews
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Reply from Three UK - 3Store Grimsby
Hi Susan, we appreciate you taking the time to share your experience. We’re pleased you found a way to make your plan work better for you. — Three Social Media Team
It was all run smoothly by leah ,she…
It was all run smoothly by leah ,she got us a great deal very professional
August 15, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
That’s brilliant, Elaine! We’re really glad to hear Leah guided you to the right plan and made the experience simple. Thank you for taking the time to leave this 5⭐ review!-Three Social Media Team
Reply from Three UK - 3Store Grimsby
Hi there. We are so glad to hear that Carol looked after you so well and provided all the assistance you needed. Thank you for taking the time to share your positive experience.— Three Social Media Team
Excellent
Excellent
The service was quite warm and impressive, I have been with Three and same outlet for over three years. No regret
August 13, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Afolabi, thanks for the amazing feedback. We are delighted to know that you have been provided with exceptional assistance, and we truly appreciate your continued relationship with us.
– Three Social Media Team
Reply from Three UK - 3Store Grimsby
Hey there! It’s wonderful to know Carol resolved everything smoothly. Thank you for taking the time to leave this 5⭐ review.-Three Social Media Team
Thank you great staff
August 12, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Shaun, thank you for the 5⭐ review. It’s wonderful to hear our team supported you well.
– Three Social Media Team
Reply from Three UK - 3Store Grimsby
Fantastic feedback, Robert! We’re so glad Daniel made everything easy for you. Thanks for the brilliant 5⭐ review!- Three Social Media Team
Reply from Three UK - 3Store Grimsby
Hey Clarice, we’re glad to hear our team made a great impression. Thanks so much for sharing your experience! 😊
-Three Social Media Team.
Staff have been super helpful and…
Staff have been super helpful and supportive through my whole experience
August 9, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hey Connor, it's wonderful to hear you had a positive experience. 🌟 Thank you for taking the time to leave your feedback!
-Three Social Media Team.
Exceptionally helpful
Carol was very helpful in finding a lower rate for my SIM only contract. Fast and efficient.
August 8, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Nathan,
Thank you for sharing your experience. We’re delighted to hear that Carol helped you secure a better SIM‑only rate and made the process quick and straightforward.
– Three Social Media Team
So helpful
Leah and Daniel, are so helpful, know exactly what to do to help, make you feel at ease and nothing is to much trouble
July 27, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Zorro,
Thank you for sharing your experience. We’re delighted to hear Leah and Daniel provided such reassuring and knowledgeable support.
– Three Social Media Team
Fantastic seamless and friendly…
Fantastic seamless and friendly experience. Carol, in particular, was very helpful and accommodating. I haven’t been into a phone store for years and was worried about it being intimidating, especially as I just wanted a sim contract with the lowest usage. I was immediately put at ease however by Carol’s welcoming smile and relaxed approach. There was no pressure, and the focus was on my needs only.
She also clearly explained what would happen with my old phone number and how I could pair my watch. No confusion at all and it’s just been an easy switch without any fuss! Absolutely spot on service. Thank you.
July 22, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Hollie,
Thank you for sharing such a lovely review. It’s wonderful to hear that Carol made your visit feel relaxed and straightforward, especially after not being in a store for a while. We’re delighted the SIM setup, number transfer, and watch pairing were all clear and easy for you.
– Three Social Media Team
Excellent service once again
Excellent service once again , many thanks to Carol who went that extra mile
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Ian 😊 Thank you for your kind review. We appreciate your loyalty and will let Carol know she did a fantastic job. — Three Social Media Team
Nicest people ever
Nicest people ever . So helpful, and so kind. Nothing pushy, just explaining everything so I understood. Great place to buy a phone, been with 3 since forever, will stay.
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Theresa, we’re so pleased to hear the team made everything clear and comfortable for you. Thanks for sharing your wonderful 5 ⭐ experience – Three Social Media Team
Daniel was absolutely excellent today
Raj was absolutely excellent today. I have 3 accounts & he’s saved me a fortune. Highly recommended.
July 21, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks for taking the time to leave a review. It’s great to hear Raj offered support that made a real difference to your account costs. We value your feedback.
– Three Social Media Team
I was struggling to work my tablet and…
I was struggling to work my tablet and the people in the shop helped me sort it so thank you
July 20, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
You are very welcome, Patsy! We are thrilled to hear that the team was able to help you out. Thank you for taking the time to share your lovely feedback! 🥰
— Three Social Media Team
Thank you for helping me
July 16, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Jenny, it is a pleasure to know we could make things easier for you. — Three Social Media Team
She treated us very kindley thank you
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi there, thanks for leaving a review. We’re pleased to hear you received kind and supportive service. Your feedback means a lot.
— Three Social Media Team
Dan was so helpful and amazing here in…
Dan was so helpful and amazing here in the Grimsby Store. Would highly recommend .
I'd just like to add we are old and had gone through an absolute nightmare simply by trying to exit our contract with Virgin when it came to an end. Walking into your shop and have this young man go out of his way to be kind was like a breath of fresh air. Thank you
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi there 🎯 We’re pleased Dan’s attentive support at our Grimsby store earned your recommendation and such wonderful praise 🌟
- Three Social Media Team
Got my phone working again and got me a…
Got my phone working again and got me a very good deal
July 3, 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks so much, Christine! 🎉 We’re so happy our team could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ — Three Social Media Team
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