Very helpful and advised on changing our phone and 2 SIM cards. Great that we can now use our phones abroad without buying extra SIM cards. Brilliant customer service, very friendly.
Company replied
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See what reviewers are saying
Adil was really helpful, customer service was a struggle and he managed to support me and went through everything. If your customer service was just as effective as Adil that would have saved me a gre... See more
Company replied
Came today to upgrade my broadband as my contract was running out. Shah at the store was very helpful and gave me a brilliant deal and managed to sort everything out for me under 15 minutes. Amazing c... See more
Company replied
Lovely customer service by adil Found the best deal for us for our contract going down by 5 pounds Recommend him to many other customers Top tier worker Working hard for us customers
Company replied
Company details
About Three UK - 3Store Halifax
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
12 Woolshops, HX1 1RU, Halifax, Midlands, United Kingdom
- 01422320912
4.9
Excellent
213 reviews
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Lovely experience
Lovely experience
Adil helped us out a lot finding out the best possible deal for our three contract
100% recommend to other customers for his service as it is top tier
August 22, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hey Hassan, your ⭐⭐⭐⭐⭐ review is truly fantastic about Adil! We really appreciate you sharing this with us. 😊 — Three Social Media Team
Mobin really helpful & knew his stuff
Mobin really helpful & knew his stuff - everything i needed was sorted out no fuss.
August 21, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hey Jonny, we’re really glad to hear Mobin left such a strong positive impression. Thanks so much for sharing your feedback 😊
-Three Social Media Team.
Reply from Three UK - 3Store Halifax
Hey there, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 — Three Social Media Team
Lovely staff member
Lovely staff member. Really helpful and compassionate. Explained everything perfectly.
August 17, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Paula, thank you for the wonderful review! 🌟 It’s great to know our staff provided the support and clarity you needed. 💛 – Three Social Media Team
Brilliant service above and beyond
Brilliant service above and beyond
August 17, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
That's brilliant, Margaret 🌟 Delighted to know the support went the extra mile and made such a positive impact ✨
- Three Social Media Team
Reply from Three UK - 3Store Halifax
Hi Igor, thanks for sharing your experience. It’s great to hear Mobin made such a strong impression and helped you secure a solid deal. We appreciate you choosing us and hope to keep delivering service that stands out.
– Three Social Media Team
The guys in store were very helpful…
Adil in store was very helpful and knowledgeable about my request for home broadband. He found me a great deal.
August 14, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Hazel, that’s wonderful to hear. We’re really glad Adil was able to guide you through everything and help you get a great broadband deal. Thanks for letting us know it means a lot.
— Three Social Media Team
Great service from Adil,all problems…
Great service from Adil,all problems solved in no time.
August 7, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Aw, we’re so glad Adil gave you the best support, Joseph! Big thanks from our side. 😄— Three Social Media Team
Quick efficient service would recommend
Quick efficient service would recommend
August 7, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hello Mark, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team
Reply from Three UK - 3Store Halifax
Thanks for this fantastic 5⭐ review, Matt! We’re thrilled to hear Mobin provided excellent support. – Three Social Media Team
I am very pleased with the service l…
I am very pleased with the service l have had today. The people l have see are very friendly, will listen to what is said and helpful with everything thank you.
August 5, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for your 5⭐ review, Lynn! We’re happy to know you had a wonderful experience. – Three Social Media Team
I had a good adviser who have done a…
I had a good adviser who have done a good job
August 4, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Thank you for your feedback, Abraham. We’re delighted to hear one of our team members provided such exceptional support. 🌟 — Three Social Media Team
Great customer service
Shaw sorted all of my queries quickly and efficiently. He was polite, professional, and provided excellent customer service throughout. A very positive experience—thank you!
August 1, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hey Inga, we’re really glad Shaw made everything smooth and straightforward for you. Thank you for sharing your experience. 😊
-Three Social Media Team.
Reply from Three UK - 3Store Halifax
Hi Louise, thank you for rating your recent experience with us. We are absolutely thrilled to hear that our team provided such a courteous and expert standard of care. — Three Social Media Team
Usually Shah gave me a really great…
Usually Shah gave me a really great service and he really deserves the high rate
July 30, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi there, thank you for sharing your feedback. We are glad Shah consistently provides you with such a great experience and excellent service.— Three Social Media Team
Went into three shop in Halifax today…
Went into three shop in Halifax today as had some issues with my contract and was able to get this sorted with the help of Adil he was speedy with this and very helpful.
July 29, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Siobhan, it is wonderful to hear that your contract issues were sorted out so quickly during your visit to our Halifax branch today. Adil did a fantastic job making sure everything was resolved efficiently for you, and we truly appreciate you highlighting the great service you received. If you ever need anything else in the future, please feel free to reach out. — Three Social Media Team
Mobin was brilliant great service
July 27, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Peter,
Thanks so much for sharing your experience. We’re delighted to hear Mobin made such a strong impression and delivered the level of service we aim for every day.
– Three Social Media Team
10/10 customer service
We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving.
Called numerous times and ended up coming in to the Halifax store for in person help.
Shah helped us amazingly, was extremely patient helping us cancel and also as we didn’t want to loose our mobile number so shah helped us find a new sim only contact for half of the price, we also signed up to a home broadband with 3 for less that we were originally paying for a sim only contract.
The staff are all extremely helpful and polite, the store is well maintained and clean and the atmosphere is very professional.
Very happy with the help we received today
July 25, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Oh wow, Carly! That’s what we call fantastic service and support. We’re so happy to hear that Shah and our team worked their magic, and your 10/10 truly means a lot. ☺️ – Three Social Media Team
Helpful & explained through my issue…
Helpful & explained through my issue with a quick solution. Much appreciated
July 25, 2026
Unprompted review
Reply from Three UK - 3Store Halifax
Hi Maizie, thanks for sharing your experience. We’re delighted to know that you received outstanding support and got your concerns sorted quickly without any hassle.
— Three Social Media Team
Reply from Three UK - 3Store Halifax
Hi there, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team
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