I met Tahmid few months ago and he was great at providing me with all the info needed, was very patience and informative. I came back today and he provided me with the same high quality service as the... See more
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Jeanne and Rayy - saints!! Best service I’ve had in a while. Kind, helpful, informative, quick!! No complaints, I wish every telecomms service provision was this stellar. Definitely will be return... See more
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Terrific Tahmidul… I came into store a few days ago, I was served by a very knowledgeable, short, handsome man named Tahmid. I came in enquiring about an upgrade of mine. Not only did I get an amazin... See more
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I came to change my provider with Three, and Ray the customer advisor helped me to get my broadband plan sorted and offered me deals that I didn't know about student discounts making everything easy... See more
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Company details
About Three UK - 3Store Holborn
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
315 High Holborn, WC1V 7LZ, High Holborn, London, United Kingdom
- 02072428541
4.8
Excellent
72 reviews
Asks customers to review
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Ray was great made everything simple…
Ray was great made everything simple and easy to understand.
Highly recommend
July 3, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hey Himal, thank you for sharing your feedback. We’re really pleased to hear that Ray made everything clear throughout. We appreciate your recommendation.
-Three Social Media Team.
Reply from Three UK - 3Store Holborn
Yay 🚀 Smayan, we are glad Jan provided such stellar and dedicated care 💫 -Arvind
Tahmid was great.
June 11, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hi Mary, it is wonderful to hear that your recent interaction went so well. We are incredibly glad Tahmid could step in to look after you and ensure you had a great experience. -Shivam
Tahmid was great!
I met Tahmid few months ago and he was great at providing me with all the info needed, was very patience and informative. I came back today and he provided me with the same high quality service as the first time, making me feel confident in becoming a new Three customer. Thank you Thamid!
June 10, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hi Helen, we’re delighted to know Tahmid made both of your visits so positive and provided the same high standard of service each time. Thank you for sharing your experience. -Ayesha
Friendly staff
Tahmid was great and answered all my questions. Professional and friendly.
June 9, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Thank you for your feedback. It’s great to hear your questions were clearly answered, and Tahmid came across professional and approachable throughout. -Suhaas
Amazing customer service
Had the most wonderful assistance from
Jeanne and the team, they couldn’t have done enough for me 10/10! Brilliant customer service! Thanks so much x
June 1, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Thank you for your feedback, Lewis! We’re pleased that Jeanne and our team were able to sort things out for you so efficiently. ✨ -Veronica
Jeanne and Rayy
Jeanne and Rayy - saints!! Best service I’ve had in a while. Kind, helpful, informative, quick!! No complaints, I wish every telecomms service provision was this stellar.
Definitely will be returning and kudos to the team at High Holborn location
May 27, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hello there, we’re happy to hear you had a great experience with us. Thank you so much for the 5⭐ review! We can’t wait to welcome you back again! 😊 -Neha
Reply from Three UK - 3Store Holborn
Amazing, Bunduc! We're glad to hear that Ray provided a positive experience and was able to assist you. Your feedback means a lot to us. -Neha
Went in the Holborn Store and was…
Went in the Holborn Store and was greeted by Ray who helped me with my billing enquiry by breaking everything down to make it easy for me to understand. He took his time to help with my issue. Would definitely recommend this store
May 14, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hi Alioune, great to hear about your visit to the Holborn Store — it’s brilliant that Ray took the time to explain everything clearly and support you with your query. Really pleased it left such a positive impression. -Shivam
Good service
May 13, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
You've made us smile Greha! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Wonderful Jeanne
Jeanne helped me choose the right phone, she was very patient and helpful. She was extremely knowledgable. I cannot speak highly enough of her.
May 12, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hi Busola, great to know Jeanne took the time to guide you towards a choice that felt right and brought such reassurance throughout. It’s clear the support you received made a lasting impression. -Kishan
Reply from Three UK - 3Store Holborn
Hi Mark, we’re delighted Tamid delivered such excellent service. Thank you for this amazing 5⭐ review! 🌟 -Samad
Tahmid was excellent
Tahmid was excellent! Efficient and clear service and was able to save me loads compared to what I was offered elsewhere. 100% reccomend seeing him!
April 23, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Thank you for the glowing review, Farouk! 🌟 We’re delighted Tahmid delivered attentive support and helped you find real value. -Maryalex
Very good experience MR Ray is giving…
Very good experience MR Ray is giving a good costumer service thankyou
April 21, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hi Salman, thanks for the feedback! It’s great to hear you had such a positive experience. We're really happy to know Ray provided top-tier support and looked after you so well. -Shivam
Thank you for great service
Thank you for great service! Especially to Jeanne and Violeta! Thank you for taking care of your regular customers!
April 17, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Hey Alina, your shout-out for Jeanne and Violeta is WOW ✨ We're thrilled they provided such stellar care and looked after you so well. Your loyalty is our greatest reward 💖 -Arvind
Ray was great.
Ray was great.
Helped with my billing issue and a New SIMO for my niece
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Thank you for sharing this, Ladan. It’s great to hear that Ray supported you so well and helped sort everything out for both you and your niece. -Afaq
Jeanne and tahmid were super patient…
Jeanne and tahmid were super patient and amazing
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Wow, we absolutely love hearing this! Kudos to Jeanne and Tahmid for going the extra mile and making your experience truly remarkable. Wishing you a day as wonderful as you are! -Ashifa
Go to a store if you want something resolved
Quick, efficient and exceptional experience with Tahmid at the Holborn store. Had a very challenging experience via phone when purchasing a 5G hub order, awful experience with DPD trying to get my item and after numerous attempts to resolve ended up going into a store and Tahmid resolved it for me in 15 minutes and I walked away with the box rather than attempting more deliveries that were proving impossible. If you need a Three store.. Tahmids ya man
March 31, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
Superb, Stefan! We’re so pleased to hear Tahmid at our Holborn store was able to quickly resolve the issue and get you set up without further hassle. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Prabhjeet
Tahmid was great!
March 24, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
This is the kind of feedback that makes us smile, Kobi! 😊 We are thrilled to know Tahmid made such a strong impression. 🌟 -Veronica
Tahmid was absolutely great
Tahmid was absolutely great . He was so kind and patient in answering my questions and giving me the clarity I needed.
March 23, 2026
Unprompted review
Reply from Three UK - 3Store Holborn
This is wonderful to hear, Vee 💫 We’re so pleased that Tahmid provided such attentive support and helped keep everything simple and reassuring. Here’s to many great moments ahead ❤️ -Arvind
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