I had a wonderful experience. The staff were friendly, polite and very helpful from start to finish. They listened carefully, answered all my questions, and went out of their way to make sure I was ha... See more
Company replied
Location
Switch locationUnit 73, The Exchange Shopping Centre, High Road, IG1 1AS Ilford, London, GB
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I had an issue with my account and was considering leaving Three. But after speaking with Anil, he very patiently sorted that out and also offered and created a better deal for me. I thoroughly reco... See more
Company replied
I had a great experience at the Three UK – 3Store Ilford. I bought a SIM contract with an iPhone 17 Pro, and Anil assisted me throughout the whole process. He was very friendly, professional, and expl... See more
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Wesley’s customer service skills are impressive. He guided me through the process giving and gave me all relevant information . Patient, friendly ,calm , not pushy . The whole atmosphere in the shop... See more
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Company details
About Three UK - 3Store Ilford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 73, The Exchange Shopping Centre, High Road, IG1 1AS, Ilford, London, United Kingdom
- 02085539081
4.9
Excellent
244 reviews
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The staf is very good and friendly…
The staf is very good and friendly specialy shaz is very friendly she help me out through all the process i will give her 10/10 for good customer service
August 4, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Osama, it’s lovely to know Shaz made a positive impression while guiding you through the process. We’re glad to hear your feedback and appreciate you sharing your experience with us. — Three Social Media Team
Reply from Three UK - 3Store Ilford
Hi Dattu, thanks for this fantastic 5⭐ review! We’re delighted Ozair provided outstanding support.
Three Social Media Team
Ozair was very good helped me with a…
Ozair was very good helped me with a new watch and new fold 8 ultra
August 4, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hey Surya, we’re thrilled to hear Ozair took great care of you and assisted you with your new watch and Fold 8 Ultra. Thank you so much for sharing your experience 😊
-Three Social Media Team.
Mohammed Ali
Mohammed Ali, he explained very well and he treated me well.
July 29, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Kannathasan, thank you for sharing! We’re delighted to hear that Mohammed Ali explained everything so clearly and looked after you so well. We appreciate your feedback! 🌟
—Three Social Media Team
Experience of three is really nice and…
Experience of three is really nice and best customer service is really good.thank you three and customer advisor anil.
July 25, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Thank you for sharing this amazing 5⭐ review, Vijaya. We’re delighted to hear your experience was so positive and that Anil provided such helpful support. Your kind words mean a lot to us.
– Three Social Media Team
Customer advisor took time to go…
Customer advisor took time to go through my accounts and save me some money. Much appreciated
July 23, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
That’s brilliant to hear, Femi! It’s great that one of our team members was able to assist you and help reduce your costs. Thanks for the feedback. 😊 – Three Social Media Team
The staff was really amazing
The staff was really amazing. Everyone treated me so well and made me feel comfortable. Anil was especially outstanding he took great care of everything and made the whole experience even better. The training staff was also very friendly and professional. Overall, I had a great experience. Highly recommended
July 20, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Muhammad, it’s wonderful to know your visit was positive and handled with care. Our staff and Anil will be delighted to know their efforts were appreciated. Thank you so much for the 5⭐ review! – Three Social Media Team
Helps me a lot
July 20, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
That's awesome to hear! 🎉 Abid, we're so happy you received such great help from us. Thank you for sharing this! ☺️ - Three Social Media Team
Mohammed Ali was a great support for…
Mohammed Ali was a great support for me. Helped me to sort out all my bills and network problem. Very friendly and professional .
July 15, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Iulian, thank you so much for the wonderful 5⭐ review! It’s great to hear that Mohammed Ali was able to guide you through everything and make the whole process smooth and stress free.
Three Social Media Team
Reply from Three UK - 3Store Ilford
Hi Asma, we appreciate you taking the time to leave feedback. It’s great to know your experience was positive.
– Three Social Media Team
Daiha has giving us a great service she…
Daiha has giving us a great service she look out account took her time to get us the best offer and was very kind to explain everything
Thank you
July 12, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Savna. Thank you for taking the time to post your review. We are delighted to hear that Daiha looked after you so well, making sure you got the most suitable deal and keeping everything simple to understand.— Three Social Media Team
Mohammed Ali
Mohammed Ali, He was Very Good and Nice Conversation with Guests. Thank you
July 10, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Raja. It is wonderful to read about your positive interaction and the excellent conversation you experienced. We are glad that Mohammed Ali looked after you so well and made you feel so welcome.— Three Social Media Team
Wesley was very professional on what he…
Wesley was very professional on what he does.
More of explanation and answers any questions I asked.
July 10, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
This made our day 🌈 Akosua. We’re overjoyed Wesley’s knowledge and attentive approach provided all the clarity you needed 🙌
- Three Social Media Team
Soukayna was very helpful thank you so…
Soukayna was very helpful thank you so much keepup the great work
July 10, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hey Grace, thank you for sharing this feedback! 😊 We’re thrilled that Soukayna gave you such a fantastic experience. – Three Social Media Team
Mohammed Ali fantastic sevice
July 6, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Thank you, Nikhil, for your 5 star review. We’re glad Mohammed Ali created a great experience for you.-Three Social Media Team
Reply from Three UK - 3Store Ilford
Thank you, Taj! We’re delighted to hear that Mohammed Ali made such a strong and positive impact during your visit. 😇 - Three Social Media Team
Mohammed Ali
Mohammed Ali, was very helpful when I have visited Three store Ilford with a very big problem with my device loan. He was so just super friendly to help me.
July 5, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Your shout‑out is WOW ✨ We’re thrilled Mohammed Ali’s expert support at our Ilford store helped turn a difficult situation around and provided the reassurance you needed 🌟
- Three Social Media Team
Mohammed helped me find a very good…
Mohammed helped me find a very good offer . He is very friendly and caring.
July 5, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Simple, easy, sorted, Georgiana! 🎉✨ We’re hyped Mohammed could help you out today, have an awesome week ahead! 🚀 — Three Social Media Team
Ask for Anil 😊
I had an issue with my account and was considering leaving Three. But after speaking with Anil, he very patiently sorted that out and also offered and created a better deal for me.
I thoroughly recommend Anil at the Ilford branch, he is very knowledgeable and knows the product…. Thank you for all your help 👍👏👏
June 5, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Dimitri, thank you for leaving such a brilliant 5 star review. It’s great to hear that Anil took the time to understand your situation, resolve your concerns, and find an option that suited you even better. Your recommendation keeps us smiling.😊-Three Social Media Team.
Excellent service
June 26, 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hello Charlotte, thank you for your kind review and for taking the time to share your experience.
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