With my previous network provider I was paying an extortionate amount monthly for data and minutes. I went in store to speak to someone and I was glad I met Raqeeb. He talked me through the multiple o... See more
Location
Switch locationUnit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF Keighley, Midlands, GB
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See what reviewers are saying
⭐⭐⭐⭐⭐ Honestly had a really good experience at Three, mainly because of Rakeeb. He was genuinely helpful from the moment I spoke to him and made the whole process so much easier than I expected... See more
I had been dealing with several issues with my Three SIM, such as poor connection and slow data, even though I’m paying for a monthly contract. Thankfully, Raqeeb went above and beyond to help me sort... See more
Company replied
Great customer service Johnny was very helpful would recommend these guys always happy to help where needed in the Keighley branch.
Company replied
Company details
About Three UK - 3Store Keighley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF, Keighley, Midlands, United Kingdom
- 01535609604
4.9
Excellent
115 reviews
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Raqeeb made my experience at three…
Raqeeb made my experience at three wonderful. Brilliant customer service.
August 5, 2026
Unprompted review
Great deals
With my previous network provider I was paying an extortionate amount monthly for data and minutes. I went in store to speak to someone and I was glad I met Raqeeb. He talked me through the multiple options available at 3 and I managed to walk away saving money every month for the same amount of data. Top guy raqeeb for the great customer service.
August 6, 2026
Unprompted review
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Honestly had a really good experience at Three, mainly because of Rakeeb. He was genuinely helpful from the moment I spoke to him and made the whole process so much easier than I expected. He was friendly, patient and actually took the time to understand what I was looking for rather than just rushing me through everything.
Rakeeb explained everything clearly, answered all my questions and made sure I was happy with everything before I left. You can tell he actually cares about giving good customer service, which you don’t always get these days.
Really appreciate the help and the effort he put in. He was polite, professional but also really easy to talk to, which made the whole experience comfortable. Definitely deserves the 5 stars and is a credit to Three. If you’re going into Three and need any help, I’d definitely recommend speaking to Rakeeb.
August 11, 2026
Unprompted review
My experience were amazing
My experience were amazing, raqib im sure his name was, great customer service and hospitality
August 11, 2026
Unprompted review
Great service from Rakib.
August 11, 2026
Unprompted review
Amazing experience in this shop
Amazing experience in this shop, the customer service was on point too.
August 11, 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Customer service was just top tier…
Customer service was just top tier excellent people working there.
August 10, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi there, thanks so much for the amazing feedback! 😊 We’re glad our team helped make your experience smooth. – Three Social Media Team
Reply from Three UK - 3Store Keighley
Hi, there. We're thrilled to hear that you received great service from our team member. Thank you for sharing your feedback with us! 🥰 - Three Social Media Team
Raqeeb helped me with my contract
Raqeeb helped me with my contract. Was really helpful and really polite. Amazing customer service!
August 8, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Thanks for the fantastic 5⭐ review, Shazaib! We truly appreciate you sharing your experience, and it’s wonderful to hear that Raqeeb provided you with outstanding care. – Three Social Media Team
Priblem sorted thank you
August 7, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Leslie, great to hear the issue has been sorted. Thanks for taking the time to share your update.
– Three Social Media Team
Great customer service Johnny was very…
Great customer service Johnny was very helpful would recommend these guys always happy to help where needed in the Keighley branch.
August 7, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Gordon. Our team at the Keighley branch always aims to deliver a helpful experience, and it is great to see Johnny looked after you so well. Thank you for recommending us and for highlighting their willingness to assist whenever needed.— Three Social Media Team
Briilaint got my upgrade sorted and a…
Briilaint got my upgrade sorted and a good price
August 7, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Thanks for sharing, 🎉 Lisbeth! We clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team
Good service got a sim really happy
Good service got a sim really happy
August 4, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Thanks so much, Ayman! 🎉 We’re delighted that our team was able to help you exactly the way you needed. Wishing you a wonderful day! ☺️
Such a wonderful experience at three
Such a wonderful experience at three. Always happy to come to the shop and speak with the guys. So polite and explain everything with detail.
July 27, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Pat 😊
Thank you so much for your wonderful feedback about your visit to our Three store! We are absolutely thrilled to hear that our polite team always takes such great care of you.
— Three Social Media Team
Amazing help from these guys
July 27, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Adrian, it is great to hear you received such fantastic support from the team. Thank you so much for taking the time to share your positive feedback with us.— Three Social Media Team
Brilliant service thank you amazing
Brilliant service thank you amazing
July 18, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Shirley, thanks for sharing your experience! We're really glad to hear our team made a positive impression 😊
-Three Social Media Team.
Happy with the service thank you to the…
Happy with the service thank you to the staff at Keighley store
July 14, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Thank you, Jillian! We're glad our staff at the Keighley branch made your experience excellent. We truly appreciate your support. 😊 – Three Social Media Team
Brilliant service once again as always…
Brilliant service once again as always great team in the Keighley shop thanks
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hey Terence, it’s great to hear you’ve had another positive experience with the team in our Keighley store. Thank you for the feedback 😊
-Three Social Media Team.
Sorted out my problem fhank you
July 13, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hey Stansfield, thank you for your fabulous review 🌟 We’re really glad to hear everything went so well. — Three Social Media Team
Amazing service at three,always…
Amazing service at three,always recommend
July 4, 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Colin, thank you for sharing your fantastic rating. It’s wonderful to know that your experience has been consistently excellent.-Three Social Media Team
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