Three UK - 3Store Kidderminster Reviews 

62
TrustScore 5 out of 5

4.8

23 Vicar Street, DY10 1DA Kidderminster, South, GB


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Rated 4 out of 5 stars

Bradley was so helpful, I was having issues with adds on my phone. He cleared them and made my phone run 100% times better

Company replied

Rated 5 out of 5 stars

Bradley is wonderful he's helped me so much, no question is to small or inconvenient for him. He always has smile on his face

Company replied

Rated 5 out of 5 stars

Brad and Dan arey go to guys. Nothing too much trouble. I'm old and rubbish they are great at explaining patient and just fab. Thanks for helping and explainuyAGAIN

Company replied

Rated 5 out of 5 stars

I visited the Three store in Kidderminster as I was experiencing problems with my I phone which I had purchased from them several years ago. Luke was most helpful. He understood my problem instantly,... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Kidderminster

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 23 Vicar Street, DY10 1DA, Kidderminster, South, United Kingdom

  • 01562822831

4.8

Excellent

TrustScore 5 out of 5

62 reviews

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4.8

All reviews

(62)

29,698 reviews in the last 12 months

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Rated 5 out of 5 stars

Bradley is wonderful he's helped me so…

Bradley is wonderful he's helped me so much, no question is to small or inconvenient for him. He always has smile on his face

July 14, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hey Lauren, thanks for sharing this fantastic 5⭐ review! Bradley’s dedication and encouraging support make a real difference.
Three Social Media Team

Rated 5 out of 5 stars

Brad and Dan arey go to guys

Brad and Dan arey go to guys. Nothing too much trouble. I'm old and rubbish they are great at explaining patient and just fab.
Thanks for helping and explainuyAGAIN

July 14, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hi Debra, it is wonderful to hear that Brad and Dan looked after you with such patience and made everything easy to understand during your visit, so please rest assured you are in excellent hands with our accommodating team. — Three Social Media Team

Rated 5 out of 5 stars

Quentin was awesome and helpful is…

Quentin was awesome and helpful in every way. Attention to detail and finding the best plan for us was exceptional. Thankyou!

June 25, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hi Liz, thanks for sharing your experience. We’re pleased Quentin delivered such attentive service and helped you choose a suitable plan.
Three Social Media Team

Rated 5 out of 5 stars

Service from staff is always excellent…

Service from staff is always excellent especially from Luke, he has great knowledge and is always extremely professional. I have been a 3 customer for nearly 20yrs & can’t fault the store at all.

June 20, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hey, Amanda! It’s fantastic to hear how well Luke supports you and how consistently the team delivers for you. Your loyalty over nearly two decades means a great deal, and we’re proud that the store continues to meet your expectations. 😇 -Prabhjeet

Rated 5 out of 5 stars

I popped in this morning for some more…

I popped in this morning for some more information about upgrading my phone and I saw to Luke. He was great and fully explained everything and all my options to me.

June 10, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hi Hannah, we’re really glad to hear your visit went so well. It’s great to know Luke took the time to walk you through everything clearly and help you feel confident about your next steps. 😇 -Prabhjeet

Rated 5 out of 5 stars

Brad was fantastic

Brad was very helpful and friendly sorted out our WiFi package. Excellent customer service!

June 5, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Thank you for sharing this! We’re really glad to hear Brad was able to make everything straightforward for you. It’s great to know his friendly approach and clear guidance helped get your WiFi package sorted smoothly. -Prabhjeet

Rated 5 out of 5 stars

From entering shop I was greeted …

From entering shop I was greeted promptly by Luke and my query was dealt with quickly. Luke was very informative and understood my requirements.

May 28, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hi there. Thank you so much for taking the time to share this, as it is fantastic to hear that Luke provided such swift, helpful, and welcoming support during your visit. -Shivam

Rated 5 out of 5 stars

Very happy!

Quinn was extremely helpful, friendly and knowledgeable. Very happy with the service recieved. Many thanks

May 16, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Thanks for sharing the love, Leanne ✨ Wonderful to hear Quinn provided such prompt guidance and a pleasant experience. Sending warm wishes your way 💛 -Arvind

Rated 5 out of 5 stars

Dan was extremely helpful and…

Dan was extremely helpful and knowledgeable. He made the purchase of an additional phone a smooth and simple task. I would highly recommend Dan and his team to others.

May 9, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Fantastic feedback, Mr Langley 🌟 It’s brilliant to know Dan made purchasing an additional phone easy and stress free. We really appreciate the recommendation! -Samad

Rated 5 out of 5 stars

Bradley was a great help with the…

Bradley was a great help with the iusses I was having with my Google account

May 2, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hi there 🌟 We’re delighted that Bradley stepped in with steady care and helped resolve the Google account issue you were facing. Wishing you smoother moments ahead ❤️ -Arvind

Rated 5 out of 5 stars

Helpful Knowledgeable Staff

I visited the Three store in Kidderminster as I was experiencing problems with my I phone which I had purchased from them several years ago. Luke was most helpful. He understood my problem instantly, recognised that it was probably caused by a recent software update and remedied the situation quickly. He was polite, knowledgeable and did not make me feel foolish. This is why I always buy my phones from Three in Kidderminster. Lovely staff who are there for you if you need them.

April 30, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Amazing! It’s fantastic to hear how Luke quickly identified the issue and resolved it with such professionalism and care. Feedback like yours highlights the dedication of the Kidderminster team. 😊 -Prabhjeet

Rated 5 out of 5 stars

Great service and friendliness quentin

April 11, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Linda, it’s lovely to hear your visit was met with such genuine warmth. Quentin’s upbeat approach and supportive attitude clearly made your experience stand out. -Manavata

Rated 5 out of 5 stars

Amazing service highly recommended

Amazing service highly recommended

April 10, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hello Jaynr! We’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, easy to understand everything in detail about new phone contract

April 1, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

We appreciate your review, Helen. It’s great to know the service helped you feel confident about your new phone contract. -Shivam

Rated 5 out of 5 stars

Awesome quick fast effective straight…

Awesome quick fast effective straight to the point and professional

March 26, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Thanks for taking the time to leave this, Kirsty. We’re thrilled you had such a smooth and effective experience with us. -Shivam

Rated 5 out of 5 stars

Quality staff

Quality staff, excellent advice in a friendly efficient manner! Thank you!

March 23, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

Rated 5 out of 5 stars

Brad and Dan were so helpful and…

Brad and Dan were so helpful and knowledgeable when navigating the complex 🅿️process of buying a 🅿️hone! Simple and fast

March 22, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Superb, Charl, it’s great to hear how Brad and Dan made the whole process smooth and straightforward for you. Their knowledge and support clearly helped turn what can feel complicated into a quick and easy experience. 🥰 -Prabhjeet

Rated 5 out of 5 stars

Happy with store experience staff are…

Happy with store experience staff are very friendly. Thank you brad for sorting my contract

March 19, 2026
Unprompted review
Three UK - 3Store Kidderminster logo

Reply from Three UK - 3Store Kidderminster

Hey Rosemary, that’s incredible! We’re thrilled that our team and Brad made your experience go so smoothly and seamlessly at our store. Thank you for this amazing 5⭐ review! -Veronica

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